Downloadhelper extension stopped functioning. I need to uninstall it but the extension website says to contact Firefox for such help. Will reinstalling it delete and re-create or will I end up with a non-functioning old copy and a functioning new one?

I use a year-old Macintosh with OS 10.5.8. I tried to change the video output format of downloadhelper extension from FLV to a format playable by Macs and Windows computers. In trying that, downloadhelper disappeared from the upper margin of the open screen and is no longer accessible. I want to dis-install it and then reinstall it, but there is no procedure at either the downloadhelper website or the FireFox website to do so. I am afraid to reinstall without first removing the extension. How can I remove it? The downloadhelper site specifically says to ask Firefox how to do it and offers no help.

I solved my own problem. Uninstall download helper as follows: Go to Tools|Add-ons. Click on extensions and look for "DownloadHelper in the list. On the bottom you should click on the <Uninstall> button. You'll need to restart Firefox.
Then, go to the downloadhelper extension install website on the Firefox website and reinstall downloadhelper.

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Hi. I tried to change my old icloud account on a new one. After reset the settings I need to enter my old Apple ID account and password, that I don't remember.

Hi. I tried to change my old icloud account on a new one. After reset the settings I need to enter my old Apple ID account and password, that I don't remember.
I do not remember it because when I bought the my iPhone 4s in 2011 I didn't understand how it works and asked a representative to set it up for me. The representative helped me and gave a piece of paper with login and password but I lost it a long time ago.
Before resetting the settings I turned off "Find my iPhone" function, but it anyway asks me to enter my old Apple ID and password. I have the original box, documents, receipt. So how can I solve this problem?

You do not have to call US, but you need to call. Or else.
Contact Apple for support and service - Apple Support

I have over 1000 songs on an old computer and I want to copy them to a new one - I have a hard drive but it seems to only copy my purchased songs - any ideas?

I have over 1000 songs on an old computer and I want to copy them to a new one - I have a hard drive but it seems to only copy my purchased songs - any ideas?

Hi Le Etta,
Welcome to Apple Support Communities!
Take a look at the article below, it provides details and instructions for multiple ways of moving the music from an old computer to a new one.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Method
Considerations
Home Sharing
The easiest option, as long as your new computer is already connected to the Internet.
External drive
Requires additional hardware but backs up your iTunes library.
Transferring purchases
Fastest, but only moves the content you purchased from the iTunes Store. Also requires an iPhone, iPad, or iPod with the content on it.
Windows Migration Assistant
Works best for migrating from an old PC to a new Mac, and transfers more than iTunes.
-Jason

I have upgraded to a new computer. I have installed iTunes from the internet and copied my music from the old hard drive to my new one. What do I need to do to get my new computer to recognize my old playlist?

I have upgraded to a new computer. I have installed iTunes from the internet and copied my music from the old hard drive to my new one. What do I need to do to get my new computer to recognize my old playlist?

See https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks
and
https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information?s=new+computer&r=4&as=s#os=win&browser=fx8

I have been buying music n tones for my iphone but since i change for the iphone 5 none of the old staff are in my new one eve i have safe it on icloud i just got my contact nothing else

i have been buying music n tones for my iphone but since i change for the iphone 5 none of the old staff are in my new one eve i have safe it on icloud i just got my contact nothing else i need some one helpe wt this issue cus i spend money and thing that i cant have back

adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage.

My old IMAC is a few years old. Just bought a new one OX 10.8.2. The old one is OS X 10.5.8. Can I install Lion or ewuivalent and then synch both on ICLOUD. Or is there another way to synch the two computers.

My old IMAC is a few years old. Just bought a new one OS X 10.8.2. The old one is OS X 10.5.8. Can I install Lion or equivalent and then synch both on ICLOUD. Or is there another way to synch the two computers.

You can use Migration Assistant in Applications > Utilities to get all your files from one iMac to the other. If you want to upgrade your older model to MtLion you need to have at least a mid 2007 Intel Core 2 Duo with a bare minimum of 2GB of RAM. Then you need to buy the Snow Leopard 10.6.3 DVD , update with
Mac OS X 10.6.8 Update Combo v1.1
at which point you can access the App Store to purchase and install MtLion 10.8 where you would then have access to the iCloud.

When transferring data from an old hard drive to a new one, is there a way to keep alias files and folders in tact?

My mac and I rely HEAVILY on the use of alias files and folders. The simple version of my question is: When transferring data from an old hard drive to a new one, is there a way to keep alias files and folders in tact? These are not symlinks or symbolic links, they're all alias files and folders.
Is there any software out there that might help me with a solution? Are there any tricks or tips you can give me to try?

Use either Setup Assistant at first start, or Migration Assistant on subsequent occasions and all will be transferred intact. Given your wording I presume you are Unix savvy and will appreciate the problems that duplicate userids would cause, so of you use MA for the migration, make sure the target Mac has no userid equal to that on the source and you will be fine.
SA does not have these issues since it runs before any user account is created, so it can simply copy over everything. But MA runs after the fact and only solves the issue partially by changing the UID in the user directory, leading to permission problems.

How can I transfer my old information from my old iCloud account to my new one without resetting my phone and having to use my old account?

How can I transfer my old information from my old iCloud account to my new one without resetting my phone and having to use my old account?

What is wrong with your old iCloud account?

I cant change the old icloud mail to a new one because i have lost my password , and when i changed it in ap-id page it still remains the same, nothing changes .

cant change the old icloud mail to a new one because i have lost my password , and when i changed it in ap-id page it still remains the same, nothing changes .
What do do ????

You do not have to call US, but you need to call. Or else.
Contact Apple for support and service - Apple Support

Ever since the last update I don't have my old bookmarks, can't add new ones and can't import my HTML file. How do I fix this?

ever since the last firefox update I don't have my old bookmarks, can't add new ones and can't add my HTML file of my bookmarks

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

HT1766 After I backed up my new iPhone with content from my old iPhone, all of my new content was deleted. How do I retrieve it?

After backing up my new iPhone with content from my old iPhone, all of my new content (photos, voice memos, etc) was deleted. How do I retreive this?

If you just bought the iPhone today, the first time you connect a new iPhone or iOS device to iTunes the first time that is used to sync with another iOS device, you are prompted to transfer the backup for the other iOS device to the new iOS device, or set up the new device as a new device.
Sounds like you did the former and if so, this did not include backing up the new iPhone first. All data on the iPhone was replaced with the backup for the iPod Touch. The data that was on the iPhone at that time is gone.

I am trying to download cs6 with web prem from my old dead computer to my new one.

i am trying to download cs6 with web prem from my old dead computer to my new one but a down load promt isnt appearing. the info is still in the my products tab. how do i get a human to help me

If you mean you are trying to transfer the programs from one machine to another that will not work. You need to install the application using installations files. You can find the installation files thru the page linked below.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

I am trying to log onto a Mac Mini I haven't used in awhile and I forgot the password. I am trying to reset the password with my apple ID but the computer keeps saying the Apple ID and the password are incorrect whenever I know they are.

I am trying to log onto a Mac Mini I haven't used in awhile and I forgot the password. I am trying to reset the password with my apple ID but the computer keeps saying the Apple ID and the password are incorrect whenever I know they are, as I am using the exact same ID right now.
I have switched my password in the past, so my theory is my mac mini thinks that my password has not changed and it will not update because The Wi-Fi password has also changed so it cannot connect to any servers...Does that sound like I am on the right track?
Is there a way to update my Wi-Fi password (saved into the computer) without logging on?

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.

I bought a new iMac, and i have CC on my old iMac and my laptop. since i'm only authorized to use 2 computers, how do i transfer the license off of my old cdesktop ompuetr to my new one

how do i transfer a cc license from my old desktop iMac to my new one? i use cc on my laptop as well

Hi Rose,
You just have to run one of the CC applications on your old iMac and do a "sign out" (on windows this is in the e.g. Photoshop "Help" menu, can't remember for Mac)...which warns you that you can't use CC apps on that computer anymore.
Then install CC on your new iMac and log in to it. You will then have to use the CC app to install photoshop etc on your new iMac.
Kevin

HT4527 My ipod died and my computer is old, so I bought a new one of each. I want to transfer my music from my old computer to the new one before I set up the new Ipod. how do I do this?

My ipod died and my computer is old, so I bought a new one of each. I want to transfer my music from my old computer to the new one before I set up the new Ipod. how do I do this?

Go back to the article you asked this question from and pick the option which is the best in your situation.
(93470)

Downloadhelper extension stopped functioning. I need to uninstall it but the extension website says to contact Firefox for such help. Will reinstalling it delete and re-create or will I end up with a non-functioning old copy and a functioning new one?

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