Downloading a 1GB file turns my router light orang...
Hi
Having serious problems downloading 1GB files on my internet connection using the homehub 3 on a normal adsl phone line.
After 10 mins of downloading the homehub light goes orange and no connection, any ideas why this would be happening?
Have type A of the BT Hub 3 and have a normal adsl phone line, no extension cabled running just normal socket.
Forgot to add running a rj45 network cable straight into the back from my pc to the router.
Never had any issues before until now, so confused, anyone can help please I would appreciate it, thank you.
Hi as you have tried the factory reset all i can suggest is that you contact the forum mods and see if they have any suggestions This is a link to them http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 72 hours
They are a UK based BT specialist team who have a good record at getting problems solved
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
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