Downloading a file would bring up an option to open the file or save it - for some reason now it just downloads straight to the download folder. Why? Problem with Firefox or something else?

Downloading a file would normally bring up an option to open the file with the appropriate program or save it - for some reason now it just downloads straight to the download folder. Why? Problem with Firefox or something else? It's very frustrating - sometimes you want the file opened first so it can be discarded or saved to a different location.

Hey. that's great! Thanks for posting back with the outcome.

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HT201272 I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer.

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

Problem downloading Captivate trial problem with online trial of ELS

The Captivate download application cancels the download. Online ELS takes 5 - 10 minutes to load and connect then does not recognize my Adobe password.

Jeffrey could you please let me know what OS are you using and any errors you get while downloading the software.
Make sure you have high speed internet connection as the file size is quite large, For Windows it's 5Gb and for MAC it's 4GB.
Please follow the instructions below carefully to download eLS6.1 directly without using the download manager :
1. Navigate to the eLS6.1 Downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=elearning_suite
2. Sign in with your Adobe ID.
3. Copy and paste the following links on the address bar as per the OS you own one at a time and hit enter :
eLS 6.1 Windows English
http://trials3.adobe.com/AdobeProducts/ELS/6_1/win32/eLearningSuite_6_1_LS12.7z
http://trials3.adobe.com/AdobeProducts/ELS/6_1/win32/eLearningSuite_6_1_LS12.exe
eLS6.1 Mac English
http://trials3.adobe.com/AdobeProducts/ELS/6_1/osx10/eLearningSuite_6_1_LS12.dmg
4. Save the files.
5. Run the .exe if you are on Windows else the .dmg file if on MAC.

IMac Yosemity. i have moved files to Photos but for some reason they are in different libraries. How can I merge them?

I have an iMac running on the latest Yosemite and have of course the new Photos. I migrated my iPhotos files in to Photo but now find it is not the Systems Library where my new photos are going but still in an iPhotos Library. How do I merge all my photos to the Photos System Library?

I recently backed up all my photos
How did you do this?
These Unable to Import and Locked Library messages are common symptoms of a damaged database file. As iPhoto Library Manager is unable to rectify the situation you'll need to do a Manual Rebuild as described in this article
http://docs.info.apple.com/article.html?artnum=107947
Regards
TD

Names of downloaded files appear in Downloads Window only if that window is open during download. I run Firefox 4 on windows xp 32 bit sp3. I didn't have such problem with Firefox 3. Can somebody please help me?

When I download a file with firefox 4 Downloads Window opens but downloading file name doesn't appear there. If I keep Downloads Window open further downloads appear in it but if i close it and reopen it again it appears blank, all downloaded file names are disappeared. I tried everything, unchecked "Remember download history" box and checked it again, deleted downloads.sqlite file, even created new profile but nothing helped.

It is easy for me to explain things badly, and I can not see what you are actually doing, I will therfore try to list as steps to take.
Please confirm that you have used firefox safe mode and still see the problem, by doing the following:
# open firefox - use any profile
# use '''Firefoxbutton -> Help -> Restart with add-ons disabled'''
# you should now see an options dialogue with a list of check box options,
#*you may get a confirmation option, if so accept it
#* do you now see the listing of check boxes, with a continue button at the bottom
#without making any changes, click the continue with safemode
# firefox should now restart in safe-mode
Now try the downloading, whilst we know you are in safe mode.
# once a download has completed, use the option to open the containing folder that you see in your download manager
## does that option work ok,
## does it open a folder with downloads in it, make a note of the folders path/location/name
## do you see the downloaded file you just downloaded
## if so regardless of what the downloads folder says you have found the downloads
## close firefox and the folders with the downloads
## are you now able to reopen the 'containing' folder and find the downloads <br />( use Windows Explorer, not clicking on firefox, - firefox is closed)
## close the folder again
## open firefox, this time no need to be in safe mode
## look again for the containing folder whose name you noted down, does it still contain the downloads
#'''IF''' you are getting problems now that you are in safe mode read the article about [[Unable to download or save files]]
## the article has several steps it suggests you try,
## please try all the steps in turn and report what happens with each step

For some reason with pages program the cursor will no longer appear when I bring up a blank document, so I cannot start any typing. Anyone else have this problem?

With my ipages program for some reason now when I open a blank document no cursor appears so that I can start typing. anyone else have this issu?

I gather you have Pages '09? Even though you haven't said so. You definitely don't have "ipages".
It sounds like you have opened a blank Layout template, which has nothing on the blank page for you to type into.
Either insert a Textbox or Shape, or create a new document using a Word Processing template, they are listed in the Sidebar.
Peter

First: My English is rather poor. I use CS6 for the PC. Now I changed to an iMac. Is there a possibiltiy to update or something else. A complete version would be too expensive for me. Thank you for an answer. Greetings.

First: My English is rather poor. I use CS6 for the PC. Now I changed to an iMac. Is there a possibiltiy to update or something else. A complete version would be too expensive for me. Thank you for an answer. Greetings.

Hallo Hartmut,
ich schlug Dir vor als erstes dort - und jetzt die deutschsprachige Seite - nachzuschauen:
Häufig gestellte Fragen zur Kompatibilität mit Mac OS X Mavericks (10.9) | CC, CS6, Acrobat Eine weitere Hilfe findest Du unter
Kontaktaufnahme mit Kundendienst
... und falls nötig, bis dann.
Hans-Günter

HT4527 I am trying to move my library and playlists to a new computer by burning to CD's. However, I followed the directions by going to File and then Library - then they said to go to burn CD(s) - I DO NOT have that option for some reason. How do I do th

I am trying to move my library and playlists to a new computer by burning to CD's. However, I followed the directions by going to File and then Library - then they said to go to burn CD(s) - I DO NOT have that option for some reason. How do I do this? I have done the library sharing thing but I am getting rid of my primary computer and am afraid I will lose the library.

To move an iPhoto Library to a new machine:
Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
and select the Library that you moved. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
Your first option didn't work because you imported one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
Your second option didn't work because you simply referenced her library on the old machine.
Regards
TD

Is it possible to enter the lock screen with itunes or something else because i've damaged my phone and the touch screen is damaged that i'm not able to unlock it to make a backup on itunes

is it possible to enter the lock screen with itunes or something else because i've damaged my phone and the touch screen is damaged that i'm not able to unlock it to make a backup on itunes ?
it would be very important to put the data from iphone 5 to my new 5s ..
looking forward to get some help
thx

You cant unlock your phone unless you put in your password. It may be possible that the apple store could do something about it.

When I open iWeb it does not "Highlight" the New site or new page options. It ahs had this issue for over a year! I have tried uninstalling and re-installing it. What do I do? It opens the tutorial video, then when you close it, nothing else is clickable.

When I open iWeb it does not "Highlight" the New site or new page options. It has had this issue for over a year! I have tried uninstalling and re-installing it. What do I do? It opens the tutorial video, then when you close it, nothing else is clickable.

Open iPhoto, select a couple of photos and use the Share ➙ iWeb ➙ Photo page menu option. That has jump started iWeb for others. I could take a couple of tries.
If that doesn't work try the following:
1 - delete the iWeb preference file, com.apple.iiWeb.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iWeb's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iWeb folder.
Click to view full size
3 - launch iWeb and try again.
OT

When I open a file it normally opens in 12.5% stated on the header. For some reason, it now opens with 100+% on the header and is much smaller in size. How do I go back to the first option I noted? I use AP to work on blueprints for measuring so the accur

When I open a file it normally opens in 12.5% stated on the header. For some reason, it now opens with 100+% on the header and is much smaller in size. How do I go back to the first option I noted? I use AP to work on blueprints for measuring so the accuracy matters. Any direction would be greatly appreciated. Thank you.

Are the image all the same size the % files open into a document seems to vary with the number of pixels the image being opened has. Check the Image size.

I am getting some update that says I need to have geno as my home page and down load something else on the computer to run the maverick os system

I am getting some update that says I need to have geno as my home page and down load something else on the computer to run the maverick os system. Is this you or some hacker

Is your iMac running okay? Where are you getting this update from? Especially if it is an e-mail, I would not do what the 'update' is suggesting.
Your profile shows you are running Mavericks. If everything is okay, then it would appear to me you don't need to download something to run Mavericks.

TS3694 I've ios 5.1.1 on my ios and i want to update to 6.1.2 not 6.1.3 ive downloaded the 6.1.2 file but for some reason i keep getting (3194) error.. what do I do?

I've ios 5.1.1 on my ios and i want to update to 6.1.2 not 6.1.3 ive downloaded the 6.1.2 file but for some reason i keep getting (3194) error.. what do I do?

You are getting the 3194 error because you cannot update to 6.1.2, since it is no longer current.
The fact that you downloaded the 6.1.2 file does not matter. If you upgrade, you must upgrade to the latest version.
I cannot imagine why you would not want to update to the current 6.1.3 version instead of 6.1.2.

When I click on a link to a file, (for instance a Filesonic link) I used to get asked if I wanted to run or download the file. Now it just goes straight to download. How can I stop it doing this? Thank you.

When I click on a link to a file, (for instance a Filesonic link) I used to get asked if I wanted to run or download the file. Now it just goes straight to download. How can I stop it doing this? Thank you.

Go to Tools -> Options -> Applications -> Search for your file format, .zip,for instance,
Select ''' Always ask''' from drop down menu.

Downloading a file would bring up an option to open the file or save it - for some reason now it just downloads straight to the download folder. Why? Problem with Firefox or something else?

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