Downloading a free app.
I want to download a free app from the App Store, (CCeaner), but when I log in and try to download it, I am asked for my payment details.
Why would I have to give all of my credit card details to Apple just to download a free app?.
David ...
Apple, "verifies" your payment credentials with every transaction whether a paid or free app. If you don't want to use a credit or debit card, select None on the Payment Information window.
A word to the wise. Third party so called Mac cleaning utilities can do more harm then good. Your Mac runs maintenance for you in the background.
Mac OS X: About background maintenance tasks
Similar Messages
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Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?
All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?
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How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.
Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps. -
I want to download a free app. When I sign in then I have to sign in again to iTunes. Then it wants my credit card information as it always does. When I fill it out it says I'm decline and try a different card. Why it do that when the app is free. When first started iTunes I had no problem downloading apps. Why now since I used a card a few times does it ask me for my card information everytime now. Can't download any free apps without being declined.
Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling -
The thing is, I've never used my credit card to buy a thing on the app store... and when I go to the purchase history, there's nothing...
I've tryied to change credit cards, and I always calls invalid, that I've got the numbers wrong... but I've put them right...
what should I do?Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling -
Whenever i try to download a free app, I click, "free", It then breifly says "installing" before requesting my password. After i put in my password, it does not install, but instead now once again says "free" but sometimes with a small "+" sign. Please help!
There are a variety of acceptable forms of payment. If you don't want to use a credit card purchase and enter an iTunes gift card. You will not be charged for free apps but you do need to have an acceptable form of payment entered at this point.
http://support.apple.com/kb/HT5552 -
why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I have just received an ipad and trying to find my way around. I have created an apple id and I want to download a game that is marked as free. However it comes up with a box for me to fill in my visa card details which it then rejects. What do I have to do to download a free app. Any help would be hugely appreciated, thanks.
Create a iTune and App Store account without credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Payment Method
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps -
How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I downloaded a free App. called ThaiPad from Bangkok Post newswpapers. I downloaded on my PC running Windows 7. The Bangkok Post recommended itunes for downloading. I completed the download but it would not open. I assume that this App was for iPad or iPod etc as the Bangkok Post wants to sell content, after the free content, via itunes store I assume. Can someone tell me if I can open this in Windows 7 and if so how. Thanks.
Any app that you download using iTunes is for use only on iPad, iPhone, or iPod Touch, and not on a PC. It's possible they have a separate app for PC, as some companies do, but the one you downloaded via iTunes definitely will not open in Windows 7.
Message was edited by: ClayG -
When I try to download a free app after log in the iTunes gets cut off with a msg update security question where do I do this?? I can't download anything
If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.
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HT4623 Why does the App Store want my Credit Card details to download a Free App?
In recent months the App Store requests my Credit Card details before it will let me download a Free App. Why is this and am I going to get charged for Free Apps, a few weeks ago my Credit Card was charged $1 for down loading a Free App. Why is this happening? Jeanette143
If you update your billing information, the iTunes Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. It will be credited back to your account later.
http://support.apple.com/kb/HT3702 -
I've downloaded some free apps on my iphone 4 and some of them have ads. I was just wondering, are those ads free as well, or are they using my internet when they pop up like that? i have to mention, i never click them.
Yes, they will use a very small amount of your internet bandwidth to display.
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