Downloading a movie and will not load but have been charged

You charged my acct and it says it's processing the movie

You posted this on the Apple Support Communities which is people helping people and we are not Apple representatives. Your posting sounds like you wanted to commnicate an issue directly with Apple. If this is the case, you can try contacting the Apple iTunes Store here: http://www.apple.com/support/itunes/contact/

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Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure?

Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure? any suggestions ? verify disk says its OK

iOS 4: Updating your device to iOS 5 or later - Support - Apple
iOS: Unable to update or restore - Support - Apple
iTunes for Windows: iTunes Store connection troubleshooting
See if any of these three may help.

Hi my iPod touch gen 4 has stopped working properly and App Store will not load but Internet will, also you tube also won't load. Any ideas?

Hi my iPod touch gen 4 has stopped working properly and App Store will not load but Internet will, also you tube also won't load. Any ideas? I should probaly also add that I have also recently tried to download a screen recorder from safari and a message keeps popping up and saying that it can't verify server, even for this website

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Files cannot be downloaded from Safari on an iPod touch.

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

I'm using Windows 7 I have downloaded Firefox 17 It will not load I go to uninstall and it will not uninstall. When try to go to a website I gt cant load xpcom

I'm using Windows 7 I downloaded Firefox 17 It will not load I go to uninstall and it will not uninstall. When I am using Thunderbird I try to go to a web site and I get the error code couldn't load xpcom.
How do I unistall this mess and start over again???

Please go to www.getfirefox.com and download Firefox 24 (don't use Firefox 17 it's not supported) and install it.

My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?

My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?

I let Firefox sit on my desktop for about five minutes, and it finall allowed me to use it. That is EXTREEEMELY slow. What is the problem?

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

CR files will no longer show in bridge and will not load into PS

Hi I had a problem with bridge CS6 dynamic link failing and had tech support finally help with the problem by phone They had me reinstall PSCS6 and Bridge among other things like setting the permissions differenty. It worked ok when I opened it again after those changes and then I closed the apps and opened them again the next day (today) but now the CR files will show no thumbnails nor previews in bridge and will not load into PSCS6.
I get now the following error messages
These are files that are on my system and not from a camera plugged into the computer. They had worked just fine before the reinstall and permisisons changes the tech had me do. They open in the preview app and look fine so I know they are not corrupted files and I have tried different saved versions of the same (or any other CR file) and none of them will now open and Camera raw itself seems no where to be found. My prefences in camera raw have not clanged. Any ideas??? thanks and aloha, UP
I tried image processor in bridge to make them PS files and got the following error message.
I tried to load one of the CR files from the finder dirretly and got the following error message.
Any help would be appreciated. If the post goes inanswered I will call tech support again. aloha UP

HI, I managed to fix the trouble by reinsatalling once again and running updates BEFORE opening bridge. It seemed that if I ran the update AFTER opening bridge I would get either an up to date status when checking for updates or I would get an install failure notice on all 4 updates that were trying to install. The updates were for camera raw, bridge and PS. I can't explain why but that helped a little. I also changed permissions on my whole user accnt to include read/write for all users. I can't say if this helped or not. I also had to go into my camera B/U files on a sepate HD and replace some of the CR folders I was using o nthe desktop. Still the CR files would not show a thumb nor a preview till I then went to each individual file inside that folder and purged the cashe for that file so it could repopulate the cashe yet again. This has been the strangest few days in PSCS6 history! Well my personal history. I will report back here if more quirks emerge. I would prefer quarks though....aloha, U

TS1702 downloaded app using computer will not load on to phone just says waiting

downloaded app using computer will not load on to phone just says waiting

Hello there Hotley808,
I would recommend deleting the app, and then redownloading it from the iOS App store.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download button.
All the very best,
Sterling

My iPhoto has crashed and will not load up my picture and iTunes can not find my photos. Why?

My iPhoto has creashed and will not load up my pictures and iTunes can not find my picture either. Why?

Tell us more please - so it is hard to guess what might have happened.
What is your iPhoto version and your MacOS X version?
What happened directly, before you could no longer open your iPhoto library?
Did you install or upgrade software?
Did you import new photos to your iPhoto library?
Are other programs also behaving buggie?
Did you move your iPhoto library to a new harddisk?
Did you run other programs, that might have changes the iPhoto library?
How full is your harddrisk? Could it be, that you are running out of disk space?
Anything at all, that could give us a clue ...
-- Léonie

Since updating to iOS 7 iTunes crashes and will not load on my 4s

Since updating to iOS 7 iTunes crashes and will not load on my 4s

I tried resetting to factory and that worked for a couple of hour then I ended up with iTunes crashing again. So I logged out and logged back in and so far so good. This has kept me working for 3 days now so I won't guarantee a fix but it seems to have worked.
Go to Settings->iTunes & App Store click on your login email and select logout. I closed all of my open apps at this time and restarted my phone which was probably an overabundance of caution, but I wanted to ensure any temporary files were gone. Log back in and hopefully all will work for you.
Good luck.

TS4088 I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase o

I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one? Also, the software is not updated as the computer hasn't worked for about 2 months.
Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well? It is not saved in the cloud.
Thanks for your help, it is much appreciated.

You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line

I cannot load Maverick on my iMac HD. It reports that my HD is used for Time Machine backups and will not load to that drive. I do not use this drive for backups. Help.

I cannot load Maverick on my iMac HD. It reports that my HD is used for Time Machine backups and will not load to that drive. I do not use this drive for backups. I use an external 1 TB WD My Book for backups as well as Super Duper Backups. Can anyone offer advice. Thanks.

Welcome to Apple Support Communities
You have got the "Backups.backupdb" folder in the root level of your hard drive. This is the folder used by Time Machine to save backups to, and the OS X Mavericks installer thought that your hard drive is being used to store Time Machine backups
To fix this, open a Finder window, select the Go menu (on the menu bar) > Go to Folder, and type:
Then, delete "Backups.backupdb" and empty the Trash. Finally, open the Mavericks installer from the Applications folder and follow the steps

HT1933 Downloaded a movie and its not showing up in purchased

I downloaded a movie and its not showing up in the purchased file

It should be in your Library under Movies

OS X Mavericks download has paused and will not restart. How can I get it to restart?

OS X Mavericks download has paused and will not restart. How can I get it to restart?

Welcome to Apple Support Communities
First, see if the download is paused and if you can resume it. To do so, open the Mac App Store, go to Purchases and press "Resume" next to OS X Mavericks.
If the download does not carry on, I would recommend you to restart and start the download all over again.

Downloading a movie and will not load but have been charged

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