Downloading a preordered album

How do you download a preordered album if the email for your account has been deactivated?

Hey krb987,
I found this information about methods of downloading a pre-order (other than the link within the email):
Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
via: iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Have a great day,
Delgadoh

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Trying to download a preordered album no cloud symbol appearing by songs even though it is enabled

Trying to download a preordered album no cloud symbol appearing by songs even though it is enabled, shows purchased but just not happening.

I've solved it! I hadn't seen the my profile icon, little head, by the side of search box.

Why I don't see the option to download a preordered album?

why I don't see the option to download a preordered album?

You will probably get more information in Business Catalyst
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

HT5714 Can't download a preordered album

I preordered an album on iTunes which was available to download last night. I got an email with a download link which when I clicked took me to my iTunes downloads. There is nothing available to download yet the album says I've purchased it and won't let me download it again. I cannot find it in my purchases and it isn't on my iPhone as being downloaded. Where do I find it?

I was able to downoad Rat Trap, but not the full album.
I called Tech support and apparently i was short a couple cents on buying the full album so i recommend you go onto this link and they will call you!
http://www.apple.com/support/itunes/contact/

Issues with downloading a preordered album.

I preordered an album and just got an email saying it's ready for download. However when I click "complete album" in iTunes it open the iTunes Store but nothing happens. I don't see any options for beginning download. Help?

Hey krb987,
I found this information about methods of downloading a pre-order (other than the link within the email):
Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
via: iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Have a great day,
Delgadoh

Cannot download my preordered album

I've preordered the album "my own lane" by kid ink and the music says that it has been purchased but it has not downloaded. I've checked my available downloads but it just says that all my purchases have been downloaded. So I checked my account and clicked on the manage preorders link and the only thing that I was able to do from there was cancel it. I decided to cancel the preorder and just buy it again but now I can't because the songs say that I have already purchased them. What do I do to get the music that I want?

Hello Brendant808
You should have received and email stating that your pre-order is ready to be downloaded. If you have not seen it, the report the issue to iTunes Store.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

How do I download a preordered album

I preordered the Justin timber lake album and I still cannot download it. How do I fix this?

Read this:
Mac: http://support.apple.com/kb/PH12296
Windows: http://support.apple.com/kb/PH1622

Can't download a preordered album

I Recently preordered an album and received an email saying it was ready for downloading but when I go to purchased I don't see the album there and it's asking me to pay if I want the songs. why are the songs not showing up?

Hi, RickyDVdub.
Thank you for visiting Apple Support Communities.
I have experienced this exact same issue for a Pre-order album as well. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process. You can also check for available downloads to see if the items are pending.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

I can't download by preordered album

i preordered the album FOUR about a 2 month ago, and now that it was finally relaesed, i can't download it. I went under Store, and clicked Check for Available Downloads, but it said All purchases have been downloaded for this Apple ID. I have also tried signing out of my Apple account, and then signing back in again, but nothing happened. I specifically bought the preordered Deluxe album, because i wanted the additional video special to when you preorder it!

You have/had a balance on your account that covers its price, and/or have a credit card on it ? Pre-orders are not paid-for at the time of pre-ordering, you are only charged when they are released - have you paid for it (e.g. did you have a balance on your account) ? You can check your account's purchase history to see if it shows : See your purchase history in the iTunes Store.
If it does then see if it shows in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes for downloading, and the Purchased tab in the iTunes Store app on your phone

I can't download a preordered album that has came out

Hi there,
I preordered the new one direction album and I have got the first four songs that they released early but when the released the whole album it only says purchased not download or anything like that. I have tried logging out and signing back in but it hasn't worked at all.
Could you please help
Thank you so much
Lauren

Hi, RickyDVdub.
Thank you for visiting Apple Support Communities.
I have experienced this exact same issue for a Pre-order album as well. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process. You can also check for available downloads to see if the items are pending.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

How do I download a preordered album from the iTunes Store direct on my iPhone or iPad?

In the store under the album details, where I would expect the cloud icon to be so I can click and download, it says simply "purchased" and gives me no option to download.
Any help would be massively appreciated

Sync the iPad with your computer, or click here and follow the instructions.
(125741)

I cannot download my preordered album

The email sent to me but I don't know how to approve it it just gave me the receipt

Hello Brendant808
You should have received and email stating that your pre-order is ready to be downloaded. If you have not seen it, the report the issue to iTunes Store.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

My preordered album says its purchased, however I have not received an email for me to download it

The album I preordered's expected release date was today, so I go on my ipad to see if it was downloaded and when it wasn't, I checked itunes, where it states that the album I preordered is purchased, but gives me no link to download it. I also checked my past purchases on my ipad and on itunes and the album doesn't appear, however, does show up when I click on manage preorders, I also checked for available downloads with no results. I then researched online and apparently you receive an email when the content is ready to download, however, even though my album says it is purchased, I haven't received an email yet telling me the album is ready to download. Is this what is supposed to happen? I have tried everything to try and download my preordered album which states it is purchased, however, I do not want to pay again for an album which is telling me is already purchased. Is it possible the album is purchased, however, the content is not ready to download yet?

Hello there, Nickkilea.
Great job troubleshooting your issue thus far. The following Knowledge Base article offers up an alternative way of downloading your content if it already isn't in your library:
Download past purchases
http://support.apple.com/kb/ht2519
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
If you still are unable to download you purchase, then you will want to report your issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT5714 Cannot download preordered album

So basically my question is how can I download a preordered album on my iPad? It says that I have purchased the album but it did not download automatically and is not giving me an option to download it.

As you've marked your reply as having solved your problem then I assume that you have now downloaded it (?).
If not then have your checked the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

How to download pre-ordered albums

Hi,
I ordered an album before it was released. I still have the money in my account but the album didn't download into my library. How do I download it?

Hi tmaries13,
If you are having issues downloading a preordered album from iTunes, you may find the following article helpful:
iTunes Store: About Pre-orders
http://support.apple.com/kb/ht5714
Regards,
- Brenden

Downloading a preordered album

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