Downloading a product purchased in the store.
I recently got Photoshop Lightroom from the store, but my computer does not have a cd-rom drive to insert the disk. Is there a way to download it online?
Simply download the trial and activate it with your serial.
Mylenium
Similar Messages
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I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.
Many thanks
Arkadi de RakoffUnfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
It's due for everyone this fall. Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
If you can't wait, contact the iTunes Store Support Team at this link
If you get lucky, they may be able to authorize another download now. -
I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud. It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu. Can anyone help?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(85933) -
My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
i have albums that will not sync now. I have only owned my ipod for 5 mo and it appeared to sync fine. Now it say that the process is complete but there are 3 items that will not sync to my ipod. I i just purchased from the store!! please help! thanks maggibnd
Do they play in iTunes?
Can you directly redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I purchased music but it doesn't appear in my library, only as purchased in the store. How do I get the songs to my library so I can burn a CD??
Welcome to Apple Support Communities
You have to download the purchased music, because now you can only listen to purchased music from iCloud. See > http://support.apple.com/kb/ht2519 -
I noticed this this morning when I activated iTunes Match on my iPhone. Songs I bought do not even display as "Purchased" in the store. The purchases are logged in my Apple ID bill history.
It is possible. Do note that some items may no longer be available for download for various reasons, such as if the content was removed from iTunes.
Go to the iTunes Store, sign in if not already, under the Quick Links section on the home page, click Purchased. Then click the Not on This Computer button to see all songs you've purchased but do not exist in your iTunes library.
Or if you attempt to purchase the item again, it should recognize you've already purchased it and let you download it free of charge.
Hope that helps! -
We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads. Just not this particular one.
We have tried deleting and re-installing the apps and attempting the in-app purchase again. Still get error messages. Any suggestions?hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.
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Tried to re-download previous music purchases, but the download button reads 'Downloaded' and is inactive. Help please. Thanks
Welcome to Apple Support Communities
As you know how to open the iTunes Media folder, go to this folder and open iTunes. Then, go to Apps in iTunes and drag the IPA file of the app you want to show up to the iTunes window, so it should be added.
If it doesn't work, delete the IPA, empty the Trash and you will be able to download the application.
If a post solved your question or helped you, mark it as solved or helpful before posting a reply. Doing this, you will avoid that your own post is marked as solved or helpful. You won’t receive any point if you mark your own post as solved or helpful. Also, you won’t be rewarding the user who solved your question and you will help other users find the answer if you mark the correct reply -
how do i authorize my computer to download all my music for the store menu? and where do i find the store menu?
It should be at the top of your Mac's iTunes e.g.
And re-downloading : http://support.apple.com/kb/HT2519 -
Regarding your purchase from the store
I'm having a problem with your purchase from the store and have the remaining $ 7 I can not use it and do not know the secret questions and no answers also do not know the secret email and no alternative date of birth All these data from a period of 6 years I can not remember?
Is there a solution to buy from your store??We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you don't have or don't know your rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view/add/change a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I was using ios 5.1 and i created an id from india, nw am in qatar n i updated to ios 6.0.1 nw i cant able to purchase from the store.when i tried to do it says " your account is not valid in the qatari store. you must switch to the indian store before purchasing" please help me with this issue.. hw i can switch to indian store..?
How to Change Your App Store Account Location | eHow.com
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When i try to purchase from the store now, it says my account has been disabled. WHY??? I have purchased recently with no problems.
Ray88Ray88 wrote:
What do i do to correct this? ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
how to remove an account balance of itunes, but my mind is Mexican American was before, and I want to change the country to see my purchases in the store hise U.S.
Buy something for more than the balance and charge the remainder to a credit card, or write Apple and ask them to keep the balance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
How do I authorise download of previous purchases from the cloud to Ipod Nano 6 generation?
How do I authorise the download of previously bought songs (from iTunes) on the Cloud to my iPod Nano 6 generation? I'm getting a message 'You must authorise this computer before you can download your previous purchases'. thanks
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(100307)
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