Downloading a recording with the "output/recording.zip?download=zip" URL...

I wanted to know if anyone else has had issues with downloading recordings with this extention lately. I’m having a problem downloading our recordings as a zip. I’m sending you the screen shot of the recording playback after having used the zip option (http://lacoe.adobeconnect.com/p61oik8wy0m/output/2011welcome.zip?download=zip). Everything from the recording shows up fine except for the content that was in the main share pod. This pod contained the PPTs and images that were used during the presentation.
Everything showed up fine when I tried the “Make Offline” option. Though this was the case, I don’t wish to use this method because 1) its painfully slow and 2) the resulting recording (.flv) is of very poor quality.

When you download the files with that query string it pulls down the files Connect uses to recreate the meeting. Since Connect doesn't record the session in a traditional video file, you don't get everything in that zip file. If you look in the XML you will see that it calls to the content on the server (http: //lacoe.adobeconnect.com/pjan30ng0 for example). This is how Connect keeps the interactivity of the content and makes it play like you are in the live session (less the chat function).
The shot you have above is indicitive of a recording that you moved to a different Connect account, so the call to the content is now a broken link, and that is why it never resolves. When you do an offline version you are making a video file of the recording and thus don't need to call to the content.

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Downloading a recording with the "output/recording.zip?download=zip" URL...

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