Downloading adobe creative cloud on OSX 10.9
I have a new Macbook Pro with OSX 10.9 and cannot download Adobe products from their Creative Cloud. Keep getting error "Creative Cloud Installer" cant be opened because it is not downloaded from the Mac App Store. Any suggestions? Adobe doesn't have a clue!
It looks like your current Security settings are set to only allow applications to be downloaded ftom the Mac App Store. To change your settings to allow you to download and install applications from anywhere (just be careful!) all you need to do is go to System Preferences->Security & Privacy-> and then you'll see in the bottom half of the window an option of where your Mac is allowed to download applications from. I'm running Mountain Lion OS X 10.8.5 and my screen looks like this, I expect 10.9 Mavericks to have a similar option, just select the option 'Anywhere' and you should be good to go with your Adobe CC applications. Hope this helps.
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We can't know anything. You have not provided any system information or other details.
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or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
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Please refer to Error downloading Creative Cloud applications
Hope this helps you.
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Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
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Hi,
Please post the error screenshot.
If you are having issues with installing Adobe Creative cloud, then
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