Downloading album artwork, having moved iTunes library from old Mac to new

Hi, I've just moved my iTunes library to my new Mac. I want to download artwork, as most of this appears to have been lost in the move, I'm logged in to the iTunes store with my Apple ID, but can't see what to do next.  Help please?

If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
You might also want to check out this page for future reference: How to back up your media in iTunes

Similar Messages

  • Moved iTunes library from old PC to new one...may have lost songs!

    I successfully moved my iTunes Library from ly old Pc to my new one..Hooray! The problem I've found is that before I moved the library, I had purchased some music on my new PC..at least 75+ songs. When I moved everything over..it copied over my new library losing these files (I believe). Is there any way I can retrieve them again..without having to but them again?

    If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
    You might also want to check out this page for future reference: How to back up your media in iTunes

  • Moving iTunes library from old imac to new iMac

    Hi all
    don't know if this the right forum - looked the iTunes forum and there was a similar question unanswered. It's a weird one and I can't work out what's going on.
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    Each time we connect the hard drive and run iTunes we see the additional songs. But not her full library - even though I know it's on the hard drive. (went back and plugged into the old iMac to make sure. Hope all this making sense).
    What seems to be happening is that opening the iTunes library from the portable hard drive only ever shows what's on the computer hard drive. (The new computer is authorised).
    There must be something simple that I'm missing. Any help would be really appreciated.
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    Hi Ian,
    If you wanted the library on the external HD I would have directly copied the iTunes folder from the old computer to the HD, then replaced the iTunes folder in the Music folder of the new machine with a shortcut to the folder on the HD. Should have worked fine. The other option would have been to simply copy from the external HD to the Music folder on the new machine.
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  • Help moving itunes library from old PC to new mac

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    Please help! I have no idea how to do this.

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    If you have an iPod it can be used as an external drive and you can move the iTunes folder onto it: How to use your iPod to move your music to a new computer
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    A library is everything in an iTunes folder, not just media.  In particular, iTunes is looking for a file called iTunes Library.itl.
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  • I transferred itunes library from old PC to new PC. The content all shows when I launch iTunes on the new PC now. The previous content does not show in iTunes but folder still looks like it is on hard drive on new PC. Suggestions on how to properly merge?

    I transferred itunes library from old PC to new PC. The content all shows when I launch iTunes on the new PC now. The previous content does not show in iTunes but folder still looks like it is on hard drive on new PC. Suggestions on how to properly merge?

    Before you connect any device to a new library go to the Devices tab of the the preferences panel via Edit > Preferences (Windows) or iTunes > Preferences (Mac) and ensure the box next to Prevent iPods, iPhones, and iPads from syncing automatically is ticked. You can now safely connect the device to your computer without the danger of media being automatically deleted or overwritten.
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    Hello,
    I recently purchased a new laptop and am having trouble getting my library to transfer to my new laptop, i followed this step by step process http://support.apple.com/kb/HT1329?viewlocale=en_US and in the end ended up with no music on my ipod and no music in the itunes library on my new computer...
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    The method you used should work if followed exactly.
    The key points are - is your music all together? It must all be in the iTunes Music folder in the iTunes folder.
    When you copy the iTunes folder to the iPod you get the library database with your playlists and the iTunes Music folder containing the music files.
    Since you had trouble doing this with the iPod, why not try copying your iTunes folder to the external drive.
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    You install iTunes on the new PC, then you drag the newly created iTunes folder out the Music folder to the desktop, then you copy the iTunes folder from the EHD into Music, replacing the one you dragged out.
    When you have done that, you need to check that your account has full control of your iTunes folder - Vista is fussy about that - you will not be able to edit track info if you don't have full control.
    Vista file folder permissions help
    http://windowshelp.microsoft.com/Windows/en-US/Help/2464a180-e5dc-45d1-a2b8-3c8a 2b571e9d1033.mspx
    http://www.mydigitallife.info/2007/05/25/how-to-take-ownership-and-grant-permiss ions-in-windows-vista/

  • How do I transfer my itunes library from old computer to new computer

    How do I transfer my itunes library from old computer to new computer?

    See this migrate iTunes library post.
    tt2

  • Got new computer, can someone tell me how to transfer itunes library from old computer to new computer.  Please go step by step, i am new at this.

    got a new computer, need help transferring itunes library from old computer to new computer.  i am very new at this please give instructions step by step.

    Hi 45atopp,
    Thanks for visiting Apple Support Communities.
    The article at the link below describes a few methods and provides some detailed instructions on how to transfer your iTunes library to your new computer:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Best,
    Jeremy

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    Full Details Here  >  http://support.apple.com/kb/HT1751
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    http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

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