Downloading already-purchased tunes onto a new computer?

Hi, my old Compaq got damaged in a fall, and the hard disk was unrecoverable. I ended up buying a new HP with Vista, and downloaded itunes, so far so good, and MOST of my library from a backup I made in January. Thought I could download already-purchased tunes on up to 5 computers, but reading the FAQ, I see I could only download it once, then play the tunes (from a disk) on 5 computers.
Is there anyway around this once-only download rule? I think I downloaded at least 4-5 albums since I ran my backup (yes, dumb plan, not to be repeated), and don't want to have to pay for them again. Can anyone help?
Thanks.

Hi, centava99.
Is there anyway around this once-only download rule?
As you have learnt, Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups .
That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form at the bottom of this page:
http://www.apple.com/support/itunes/store/backup/
Good Luck!

Similar Messages

How to download already purchased software onto a new computer after the old computer crashed?

I bought the Adobe Creative Suite 6 Design & Web Premium in 2012. The computer that it was installed on broke down last week. I would now like to install that same CS6 software onto my new computer. I still have the serial number. How can I achieve this?

CS6 product downloads
Mylenium

How do I download songs I've already purchased from itunes to new computer?

How do I download songs I've already purchased from itunes to new computer?

You move your existing copies to the new computer if possible. If you don't have access to them anywhere, click here and ask.
(57997)

HT201272 I cant download my purchased music onto my new iPhone 5. I bought almost all my music through iTunes over my phone but it wont let me download "ALL"--I have to go in individually to each album.

I cant download my purchased music onto my new iPhone 5. I bought almost all my music through iTunes over my phone but it wont let me download "ALL"--I have to go in individually to each album. Can anyone help me figure out how to do a single "ALL" music download?
I even tried synching from mt computer backup but it wont do it.

You can only sync everything with your one syncing computer/iTunes library. Yu can:
- Make this your syncing computer by:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
- Use the manual method to copy music and videos from any computer/iTunes library to the iPod. See the manual method included here:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I can't find where to download elements premier 11 onto my new computer?

I can't find where to download elements premier 11 onto my new computer?

JODY
Let us put together some information which will be helpful to getting the customized answer for you that will work.
1. Have you purchased Premiere Elements 11 and/or 12 and do you have a purchased serial number for either?
What computer operating systems are involved - old and new?
2. If you purchased an online download of either product from Adobe, you should be able to download these files from
Adobe http://www.adobe.com in the My Orders section there once you Sign In. You can also get help from Adobe via Adobe Chat by clicking on the following link, and, when it opens, clicking on the statement "Still need help? Contact us." to discuss Orders, Refunds, and Exchanges.
Contact Customer Care
If you did not purchase any of the installation files from Adobe, then this should not help.
3. If you have purchased serial number but cannot file installation files or disc anywhere, you can download and install installation files for Premiere Elements 9, 10, 11, and 12 from the following web site. They are tryouts into which you can insert your purchased serial number and then make that your working program.
This is the link to the Premiere Elements 11 tryouts
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
This is the link to the Premiere Elements 12 tryouts
Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
With either of them, you have to read the Note: Very Important Instructions and follow them carefully otherwise you will end up with an Access Denied message.
Please let us know if any of the above helped. If not, please supply more details for us to help you.
Thank you.
ATR

HT1391 I have just renewed my PC and want to re- down load my purchased files onto my new computer. How do I do this

I have just renewed my PC ( old one self destructed) and want to re- down load my purchased files onto my new computer. How do I do this?

Copy the media from the old computer or the backup of the old computer to the new computer.

How do I download previously perchased songs onto a new computer?

I want an iTunes or Apple customer service rep. to tell me how to down load purchased songs onto my new computer!!

Alternatively... If you still have access to your Old Computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

I downloaded i tunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone. I would like to get it reinstated how ?

I downloaded itunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone and can no longer retrieve them. I would like to know how i can reinstate the lost music please.

When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing!

Downloading already purchased product onto new computer

I'm looking to buy a new computer but I want to know that I'll be able to redownload CS6 onto my new computer without buying it again as I cannot afford to do that. Does anyone know if that's possible and how to do that?

P.S. if you need to download the software again, you can get it from http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Downloading previously bought apps onto a new computer - Not working

I just bought an iMac and I expected to be able to re download apps I had already bought in the App Store.
When I open the App Store Application I see the list of all the apps I have got through the app store and some of them show as being available to install and some of them show as being installed and are greyed out.
I can't download them fresh onto the new computer.
For example I have bought Hype - I tried copying the app across from my MacBook to the iMac and putting into the apps folder. Click on it to start the app and I see it briefly in the dock and then nothing. It is not running. I just tried it again and same thing but I got a dialogue to say I bought it on another machine and a request to log into my Apple account. I filled in that dialogue and the Hype app still refuses to run.
after filling in the password and clicking on Sign In - I still can't run or re install the app.
Same with Vector Designer, Smart Converter
Then there are other apps I have brought across and they are working such as iProcrastinate, Calendar,Alfred and Resize it.
Anyone have any suggestions

Quit the App Store.
Launch iTunes on the new Mac. From the menu bar click Store / Authorize This Computer
Then go to the menu bar and click Store / Sign Out.
Relaunch the App Store.
Note: To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see, this article.
From here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

Getting Already Purchased Music on a new computer?

So my ipod was stolen and the computer that had my music is no longer working is there any way to get my Purchased music on my new computer or am i gonna have to rebuy it all. I have tried the Check for available Downloads option and it says everything has been downloaded but there is nothing in my folder can anyone offer any more help...

If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting iTunes Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: Customer Service - iTunes Store Support
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive

HT1349 I have changed computers and would like help to download all I need onto my newer computer.

I can't seem to download Itunes onto my new computer. I still have Itunes on another computer and maybe a couple others. But I mainly use this computer now. How can I have all my information transfer onto this computer?

You'll need the help of some sort of third party software such as CopyTrans or Phone to PC.
Google for other possibilities.
B-rock

Re-downloading Adobe Premier Elements onto a new computer

I bought Adobe Premier Elements a year ago. I have a new computer - How do I download it again onto my new computer? Thank You

Download Photoshop Elements products | 11, 10

How can i download cs5 for mac onto a new computer without the disk?

I am trying to download cs5 onto a new computer, i have the serial number but i do not have the disk. It is a mac program, and I am just looking for the download.

Hi EmilyLevine,
Welcome to Adobe Forums.
Please use the below link to download CS5 Adobe products.
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks

Why can't I download already purchased music onto my ipad mini

I can't download already purchased music. I've tried connecting to my Macbook but it doesn't recognise my ipad mini.

Try deleting the waiting app then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Downloading already-purchased tunes onto a new computer?

Similar Messages

Maybe you are looking for