Downloading an order using a different e-mail

My colleague registered his information, including e-mail, when ordering and paying for the RoboHelp 9 upgrade. However, it is to be installed on my pc, and I want to use my previously registered Adobe ID to download. But when I log in with my ID there are no orders available. How can I do this?

You can't. Your mail is your Adobe ID. Unless your colleague gives you his credentials, there is no way to access the software.
Mylenium

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