Downloading and Installing LR4 problems

I had to upgrade my system software and no am unable to open the LR 4 folder to install.  Any recommendations?
I tried to find my recent order in my profile and it doesn't show it exists...

If you have your serial number you can download the Lightroom room trial from https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom&promoid&promoid=D TEML.  Did you also try the steps listed at http://forums.adobe.com/thread/1006208?tstart=0 to locate your software?

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