Downloading app and now it is in a reboot loop
I was downloading the Evernote app from the Appworld and as it was installing it started to reboot and now is in a reboot loop where it keeps rebooting non stop. ideas?
Hi and Welcome to the Community!
Yup...Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
If your BB OS is not corrupted, that should allow you to remove the latest installed app. If your BB OS is, however, corrupted, then a whole different set of activities will be warranted.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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