Downloading app, screen shut off. cant get back on.

I downloaded an app. after trying to open it 3 times my screen whent black. cant get it back on.

Charge the phone for 15 minutes with the wall charger. then hold the HOME and SLEEP buttons at the same time until an Apple logo appears.

Similar Messages

  • HT1430 help my phone just shut off cant get it to come back on

    how do I get my phone to come back on

    Hi there tina1222,
    You may want to take a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • I was downloading a book and the screen has frozen cant get back to Library Can any help?

    I only got my Ipad yesterday.  Was downloading a couple of books this went well until the fourth book - the scrren has now frozen and no matter what I do will not return to the Library.

    Try closing the iBooks app completely and then see if it works after you re-open it : from the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • If i backup an app for example Music Downloader as it contains like 300 songs and now i want to replace my iphone 5 so when i restore the app from itunes do i get back all the content in the app or just the app itself ??..

    If i backup an app for example Music Downloader as it contains like 300 songs and now i want to replace my iphone 5 so when i restore the app from itunes do i get back all the content in the app or just the app itself ??..

    Hey Hussain,
    I am not sure whether the music will get restored.
    Anyway try this
    1.Connect iPhone to PC.
    2.Open iTunes
    3.Open iPhone Summary
    4.Go to Apps Tab
    5.Under File Sharing Section Click on Music Downloader
    6.Right side if you see your songs click on one song and press (CTRL + A).(hope you are using windows) and click  on save and then save to  a folder on your computer.
    7. Later just do steps till 5 to put to new iPhone then ...........
    8.Click on save and select the music files which u want to put in that app.
    9.Click on apply to sync.
    10.You should be having the music in that app
    Hope it helps,
    Rohit

  • HT1363 My 120 GB ipod classic has a white screen that I cant get off. What can I do to fix this problem

    My 120 GB ipod classic has a white screen that I cant get off. What can I do to fix this problem

    Hello onemeeks,
    If your iPod is unresponsive, it may be best to run through the following troubleshooting assistant:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks,
    Matt M.

  • HT4528 I was looking at the setting and turn on the phone setting the a voice says the fuction and i cant get back to it to turn it off. i cant scroll

    I was looking at the settings and turn on the phone setting where a voice says the fuction and i cant get back to it to turn it off. i cant scroll to get back to the setting to turn it off.

    1. Triple-click the line below to select it:
    ~/.Trash
    2. Right-click or control-click the highlighted line and select
    Services ▹ Show Info
    from the contextual menu.* An Info dialog should open.
    3. The dialog should show "You can read and write" in the Sharing & Permissions section. If that's not what it shows, click the padlock icon in the lower right corner of the window and enter your password when prompted. Use the plus- and minus-sign buttons to give yourself Read & Write access and "everyone" No Access. Delete any other entries in the access list.
    4. In the General section, uncheck the box marked Locked if it's checked.
    5. From the action menu (gear icon) at the bottom of the dialog, select Apply to enclosed items and confirm.
    6. Close the Info window and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.
    Remove the Norton/Symantec product by following the instructions on either of these pages:
    Uninstalling your Norton product for Mac
    Removing Symantec programs for Macintosh
    If you have a different version of the product, the procedure may be different. Back up all data before making any changes.
    From the Safari menu bar, select
    Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. Consider installing an ad-blocker and/or a selective cookie block such as the "Ghostery" Safari extension.

  • Why is it that my iMovie app keeps shutting off randomly! I'm trying to export my movie and it shuts down each time it's a 1/4 of the way through downloading! Ah! Please help.

    Why is it that my iMovie app keeps shutting off randomly! I'm trying to export my movie and it shuts down each time it's a 1/4 of the way through downloading! Ah! Please help.

    I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
    I am running Yosemitie on a  iMac.
    Paul

  • My ipod touch screen shut off and wont come back on

    my ipod touch screen shut off and will not turn back on. it is not responding to the buttons either

    Try here:
    iOS: Not responding or does not turn on

  • IPhone shut off wont turn back on how do I fix it, iPhone shut off wont turn back on how do I fix it

    My IPhone screen shut off unable to get it back on, I thought the battery died plugged it in and nothing happened.  When you call my phone number it continues or ring like the phone is on Any idea how to fix it and if its not fixable any idea how to get pictures and what not that weren't saved to ICloud off the phone

    It sounds like the back lighting is either broke, or in some way turned off in the os.  If it is still ringing then I would think that it should connect to itunes and be backed up.
    If your not using itunes, download it and backup the phone.  Then search for instructions on how to do a factory reset.  Hopefully its some sort of software glitch and a reset will solve it, but you will loose anything that hasnt been backed up if you dont sync to itunes first.

  • Freezing when screen shuts off

    When my macbook has its screen shut off, I am unable to turn it back on. It isn't in sleep mode. When I press a button or anything, the screen stays black. Closing the cover when it's like this doesn't put it to sleep. It usually happens when I have a Firefox or Chrome window open. How can I fix this?

    My issue is resolved.  Turns out I had a defective unit.  Swapped it out last night, and it's working fine now.  Got the yellow box this time.  First one had the black slip cover.
    The swap was a bit of a hassle.  I had purchased from an Absolute Wireless store in Garner, NC.  That's a third party reseller.  They made me drive across town to a Sprint service center to have a technician "certify" the defect before they would replace it.  And of course, the service center couldn't do the replacement, so I had to drive back across town to point of purchase after they certified it.  Best of all, the "certification" process involved me explaining the problem to the technician for about a minute, her agreeing with me that it was a malfunction, and her writing her employee ID on the back of a business card for me to take back to the first store.  She didn't even turn the phone on herself.  She pretty much said the guy at Absolute Wireless was being a **bleep** in sending me to her in the first place b/c we could have just done this over the phone.  PITA.  But whatever, I guess that's what I get for not buying directly from Sprint.

  • I deleted my itunes and cant get back my songs, anny one help?

    i deleted my itunes and cant get back my songs, anny one help?

    See Recover your iTunes library from your iPod or iOS device if you have one, otherwise see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
    tt2

  • Problem: Screen Shuts Off For No Reason

    I have the new iPhone 3G.
    My screen shuts off (the screen turns black, but the phone is still on...like if you shut the monitor off on a desktop PC while the tower is still on) randomly which requires me to do a hard reset (holding the sleep button at the top of the phone and the home button at the same time until the Apple logo appears).
    This happens without warning when I do the following:
    1. During a call, when I need to use the keypad, put a call on hold, activate speakerphone, etc. the screen will stay black and will not turn on when I touch it. This means I can't even end a call unless the caller hangs up. It is clear that the phone is still on (I can hear the caller at the other end), but I cannot use the screen at all. The screen comes back on when I put the phone back up to my ear, but then when I pull it away to touch the screen it goes black again.
    2. After I complete a call, the screen will shut off before I can press the "end call" button. Even after the call is terminated from the other end, I cannot make the screen come back on.
    3. After the screen automatically goes to sleep (goes black), I cannot make it come back on.
    In all 3 of these instances, I use a hard reset to make the screen come back on. In the first instance that I listed, I have to do a hard reset during the call in order to disconnect the call and get the screen to come back on.
    These problems do not happen during/after every single call. For example, sometimes it will be after one call, other times it will be after five calls. It happens without warning and without reason. It is very inconvenient because I am resetting my phone several times a day. When I call customer service lines (for any company), I can't use the keypad to do things such as "Press 1 for English" without doing a hard reset in the middle of the call and calling back several times until it works.
    I would really appreciate it if you could offer some advice on how to fix this problem.
    Thank you.

    I had the same problem, and a very helpful person in another thread suggested I try removing the phone from the case, as it's probably blocking the little sensor next to the earpiece. When it's close to your head, the display shuts off (because, naturally, you're not using the screen). When you take it away, the screen should pop up. If that sensor is blocked, the thing thinks it's still next to your head.
    I'm going to experiment without the case for a few days. if it's fixed, great. If it's not, I'm taking the stupid thing back to the Apple Store. We'll see.
    Course, if you don't have a case... I'd say either attempt to erase and restore it from within iTunes or get on the horn with Apple support.

  • Ipod stuck on white screen of death cant get to itunes because i cant type in password

    my ipod touch is stuck on the white screen of death and i cannot wipe it and reload ios because in order to hook it to itunes i have to put in my pass and i cant see anything!!! I tried holding the power button and the home key it goes off bthen back to white screen then goes off and stays off.. this also occurs when i hold the home key + power button+ volume up button. I have no idea what to do any help would be greatly apperciated....

    You have to let the battery drain. It should do this fairly quickly since displaying a white screen uses battery. The battery's dead when the screen shuts off, and this will force it to power off. Charge it up and it should power back on.

  • My facetime and some of my other apps just shut off and return to the home page.  why is it doing this?

    My apps keep shutting off?  Why?

    Abooth3-
    If you double-click your Home button from the Home screen, a row of recent Apps will line up along the bottom of the screen.  Press and hold on one of them until they start to wiggle.  A red minus sign will appear on each.  Touch the red minus sign of each to remove them all from the list.  That also stops an App from working, if it is one that runs in the background.
    See if that helps.  If not, try resetting (rebooting) your iPad.  Hold both the Home and Sleep buttons for several seconds until the Apple logo appears.  Ignore the "Slide to power off" arrow.  The iPad will restart after a couple of minutes.  Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
    Fred

  • FW 31.0.017 problem - Screen shut-off

    I have a very irritating problem after the up-grade to 31.0.017.
    Closing the slide of my N95 causes a momentary 45 degree scew of the display and then the screen shuts off completely. The phone is still on and recieves calls etc. but the display remains off. Opening the slide (in either dirrection) switches the screen back on again after a short delay.
    I have tried numerous resets (hard and soft) and reinsalations (NSU) but no joy!
    The old question arises - is there a way to reinstal 30.0.015?
    My advice right now is don't update yet if you have an old N95 RM-159 (0534841)!
    Anyone experienced the same - any solutions???

    Out of curiousity... is the phone being de-branded? De-branding the phone might caused the bugs since HW not supported by FW...
    Message Edited by miezarnd on 21-Jan-2009 10:27 PM
    V31.0.015
    07 Nov 2008
    RM-320 - 0555181

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