Downloading app..won't go, just says I'm up to date
Hi,
I had a free trial at one point, just purchased Creative Cloud, but it won't let me download or drag and drop, it just says I'm up to date, even though I no longer have these apps on my computer. What do I do?
Well Ken, you guessed correctly. I am now happily downloading, so Thanks! I appreciate the help.Cynthia
Date: Tue, 19 Mar 2013 13:34:41 -0700
From: [email protected]
To: [email protected]
Subject: Downloading app..won't go, just says I'm up to date
Re: Downloading app..won't go, just says I'm up to date
created by Ken G. Rice in Adobe Creative Cloud - View the full discussion
OK. I am going to guess that you dragged the applications to the Trash. This does not work for uninstalling Adobe applications. Please go to Applications > Utilities > Adobe Installers and use the links there to uninstall the applications. You should then be able to install them again using the Adobe Application Manager.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5161381#5161381
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