Downloading CC updates some work some don't
I cannot download the update for After Effects CC. I get an unspecified "download error" and am told to try again. I keep trying again and keep getting the error. Last night I downloaded the update for InDesign CC on the same computer, same internet connection, nothing has changed.
When I try to download the update from the website it launches my Adobe CC utility which then tells me there is a download error.
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I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem
All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?
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It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help
If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card. Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.
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Download assistance update not working
I have tried this more than ten times now and every time, the update is not finalizing. The download assistance every time that I open it, it promps the update dialogue and when I click on download now, it downloads and gets to the end, but the update doesn't finalize and stays there for hours, please see the screen attached to this message.
I am on Mac OS X 10.8.2
Is there any else experience the same problem?You have posted to the Creative Cloud Download & Install FAQ forum. Are you subscribed or trying the Creative Cloud? If so please see http://forums.adobe.com/message/4396277#4396277?tstart=0 for information about how to download and install the software. The Adobe Download Assistant is not utilized for Creative Cloud users.
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Unknown error occur when I try to download or update an app?
I updated my iPad today and then try to download and update some applications, but "unknown error occurred" keeps popping up..? Help please!
junkie8178 wrote:
go to settings on ipad, click on wifi, then on the right hand side just next to your wifi name there is a blue arrow, click on the blue arrow & in the DNS server field just copy and paste the following DNS servers, do not edit anything , just put as it is
208.67.222.222, 208.67.220.220
Huh? A simple reboot was all the OP needed......... -
I was just trying to download an update on cobook, but I got this error: "ConnectionManager::invoke::Failed to find service connection url."
I have searched the forums for it, but couldn't find anything. I tried signing out and signing in, deleting the cache, deleting the settings. I can't download any apps and I can't download any updates. iTunes works fine. I also reset the password.
Any ideas?disable anti virus software if installed. Then try logging in.
And try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store and try logging in. -
Can I download an update on with one computer and install it using another?
I want to update my Touch to 3.0 but my Mac at home that the Touch syncs with has a dial up connection so there is no way I can download the update- it's too big. Is it possible to download the update at work on a Windows machine and then somehow transfer it to my Mac and install the update?
I have the same problem. I wish to download the update for a friend who only has dialup and has tried and failed to download the update himself.
I'm hoping that the answer has changed (or will, Apple)??
Alternatively, can he take his iPod Touch to an Apple Centre and have it updated there? -
I have downloaded an update for my ipod 4th, and after that all my songs, pictures and apps have been erased, Is there some way to recover all my information without have done a security copy?
I supsect you did the update on other than your syncing computer. If yu did the app, music and synced photo will not be on the iPod after the update since those items are not in the backup that iTunes makes. See:
iOS 5: Updating your device to iOS 5
The above applies to all updates performedvia USB on a computer. To get stuff back, restore from backup on the syncing computer.
The above in my educated guess since you provided litle information about how you did the update.
You can redownload many iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have some problem .i update my iphone3gs software .software downloaded now its not working .warning select network connect to itunes ..please help me
please help me ?
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How do I get album art work to download? Some do and some don't.
How do I get album art work to download? Some do and some don't.
Can you help me? I've been trying to download the art work for CD's that I downloaded from home. Thanks.
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i just downloaded ilife every things working fine except, when i try to open iPhoto it said ''You can't open the application iPhoto because it may be damaged or incomplete. i tried to re-download it but my password didn't work for some reason. HELPPPP!!!
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
I have been unable to download the iphone software v5.1. I keep getting the timing out message. Is there someway to set my network connections to allow the download? Can I get the update some other way?
The Huntress is correct, I have missed that you have an iPhone 3G
Usually iTunes will tell you in that case, that iOS 4.2.1 the newest version for your phone.
If you don't have an iPhone 3G, network connections timing out can be a security software problem:
iTunes for Windows: Troubleshooting security software issues -
TS1702 Unable to download or update apps can some one help
Unable to download or update apps can some one help
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
For iOS 6 only ....Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update
Try here:
http://support.apple.com/kb/DL1524
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