Downloading creative cloud as a student

I am trying to download creative cloud as a student, but it is not letting my find my university to continue, not sure how to continue from here

Contact support by web chat.
Mylenium

Similar Messages

  • Downloading creative cloud

    hi
    im trying to download creative cloud for students, it says "download in progress" or something and im supposed to not refresh the site or go back.
    and after 10, 11 oder even 24 hours, this page stayed exactly the same... internet connection is too slow or what? im so desperate..
    thank you for your help!

    What does still having issues mean? We're not mind readers, if you want help
    ask a detailed question.

  • Error 201 when downloading Creative Cloud to iMac

    I work for a school. and we have Adobe Suite CC installed on all of our machines, with individual Adobe ID's for licensing purposes.
    When trying to download Creative Cloud to an iMac, so that I can download an app (AE), I'm getting error 201 after about 10 seconds of download. I've downloaded the Creative Cloud installer, then when I double click the installer, the error keeps coming up.
    I'm signed into Adobe ok with my ID.
    Does anyone know what this error means? The forum lists other errors but I can't see any details about this one. I have tried a second iMac, and I get the same result.

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

    hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

    The purchase is active now, we have recieved the payment. You have one activation left.
    Current Plan:
    Creative Cloud Photography plan (one-year)
    Account Activated:
    20-Aug-2014
    Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
    Regards
    Rajshree

  • Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better th

    Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better that I uninstall them? Kind regards, AnnaReet

    It is not necessary to retain the older installations.  YOu might want to consider if you will have any need for them in terms of working with older files, but other than that you can probably uninstall them without missing them.

  • I want to download trail of Photoshop to see if it will do what I am needing... It made me download Creative Cloud and now it won't even open...... What do I need to do to get this free trial of Photoshop?

    When I downloaded Creative Cloud it made me set up an account, download, verify my email. Now when I go and double click or right click and run, or right click and run as an administrator, Creative Cloud does nothing.................. I just want to download a trial of Photoshop to see if it will let me edit my images the way I need them done... If it works I plan on purchasing it because I will need to edit pictures repeatedly. It is quite frustrating when I try and download Photoshop and it makes me download this other thing to make it more "seemless" but then it doesn't even work. Now when I go to try and download Photoshop it just redirects to the Creative Cloud website and pops up saying it has to open something outside of Google Chrome. If I hit cancel, it does nothing (obviously), if it hit launch, it still does nothing...................... What am I doing wrong here???

    Please provide your operating system details along with the version of PS you are trying to download.
    If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
    ~ Arpit

  • Error message when downloading Creative Cloud

    My computer keeps telling me I need to download Creative Cloud, when I do, I get this error message.
    "creative cloud is needed to resolve this problem, however it is missing or damaged, please download and try again'
    So I re-install and re-download over and over and it keeps giving me the same error message. Help!

    Sashareiko I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

  • I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.

    I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.

    Hi Brooke,
    There are very simple steps to download creative cloud on your other machine as well.
    You can follow the below links:
    Creative Cloud Help | Install, update, or uninstall apps
    Download Adobe Creative Cloud apps | Free Adobe CC trial
    After downloading you can sign in to creative cloud desktop application with your Adobe ID and the applications would be activated.
    Regards
    Akshey Malhotra

  • I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

    I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

    Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

  • I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on.  the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of su

    I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on.  the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms. The only one I have succeeded to download are DW and MU.
    Please could you help out

    Hello,
    please have a look at the different sys-requirements for example:
    AI: http://helpx.adobe.com/illustrator/system-requirements.html
    PS: http://helpx.adobe.com/photoshop/system-requirements.html
    (LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
    You will find the same explanations for your other programs.
    Hans-Günter

  • Error in downloading creative cloud

    error 1 shows up everytime i download creative cloud so can someone please help me unsubscribe to my yearly plan as i would much rather have a professional download and install for me through a disk.

    uninstall anything cc that may be installed.
    clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    then install the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

  • I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    Meg81 error 214 indicates a download data validation error.  This means that the update you downloaded became corrupted likely during the download process.  I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
    You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

  • My machine crashed on the first download with what appeared to be 90% done, now it is stuck "downloading Creative cloud desktop" at about 10% internet working fine.

    My machine crashed at the first attempt to download, now the Adobe installer is stuck at 10% when trying to download Creative Cloud desktop. do I need to purge some files to get it going? iMac 10.6.8 Internet service is fine. Thanks.

    Thomh57685518 I would strongly encourage you to run Mac OS 10.7 or later if possible.  You can find the system requirements for the Creative Cloud applications at System requirements | Creative Cloud.

  • I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD THE TRIAL VERSION OF ILLUSTRATOR. HOW DO I DO THIS?

    I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD TRIAL VERSION OF ILLUSTRATOR, EVERYTIME I TRY IT JUST DOWNLOADS ANOTHER CREATIVE CLOUD. HOW DO I DO THIS?

    Carole,
    I believe it should be included in the download, but you may ask further in the CC forum area:
    http://forums.adobe.com/community/creative_cloud

  • I use more than one desktop to edit.  Can I access photoshop and lightroom from any of them, or only from the desktop onto which I have download Creative Cloud?

    I use more than one desktop to edit.  Can I access Creative Cloud Photoshop and Lightroom from any of them to edit, or only from the desktop onto which I have download Creative Cloud?

    Divindino you can activate Photoshop and Lightroom on up to two computers.  You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

Maybe you are looking for