Downloading creative cloud to a mac

I ordered creative cloud on my pc but did not install it. Can I now download it to a mac?

You can Eyedocal.  Installations under both Windows and Mac OS are included with your membership.  For more details please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Similar Messages

  • When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up

    When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up message is:cookies dir: cannot make folder/cookies:Permission denied (error 13). What to do?

    Thank you!
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    15 sep 2014 kl. 22:52 skrev Sheena Kaul <[email protected]>:
    When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up
    created by Sheena Kaul in Adobe Creative Cloud - View the full discussion
    Hi weddinginsweden,
    Please refer to the help document below where this issue stands resolved:
    Re: cannot make folder /cookies: Permission denied (error 13)
    Regards,
    Sheena
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  • I downloaded creative cloud to my mac as I wanted Illustrator. But while I can find the creative cloud app, I can't access the actual illustrator program. Help!

    i downloaded creative cloud to my mac as I wanted Illustrator. But while I can find the creative cloud app, I can't access the actual illustrator program. Help!

    Hi Amy,
    Kindly try the below mentioned links.
    Creative Cloud Help | Download, install, update, or uninstall apps
    Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
    Thanks,
    Atul Saini

  • I tried to download creative cloud on my mac but every time I try to a message saying, installing failed to initialize, what should do?

    I tried to download creative cloud on my mac but every time I try to a message pops up saying, installing failed to initialize, what should do?

    Ask the same question in Adobe's Creative Cloud forums, your issue is with them not your iMac.
    http://forums.adobe.com/community/creative_cloud

  • I purchased photoshop and premiere pro bundle for students, i have a mac. I couldn't download the programs onto my mac from the website using the akamai downloader. I went back to the website and downloaded creative cloud app for mac, and downloaded the a

    bought photoshop and premiere bundle, couldnt download from website on mac, finally figured out how to get creative cloud app on mac, downloaded apps. It gave me trial versions, problem is i paid for full membership already. need to uprade to full membership. wondering if i should return products? thinking i maybe bought windows version and cant download to mac...

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Downloaded Creative Cloud and it just keeps loading and loading and loading.  What should I do?

    I have download Creative Cloud on my Mac and I get the Creative Cloud window but all i have seen so far is the loader icon just spin and spin and spin. Not sure what to do now.

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -AND FOR MAC USERS
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    Meg81 error 214 indicates a download data validation error.  This means that the update you downloaded became corrupted likely during the download process.  I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
    You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

  • Can I download applications from CS6 Creative Cloud on a Mac OS X?

    Can I download applications from CS6 Creative Cloud on a Mac OS X?

    Copying from this forum thread (http://forums.adobe.com/message/4395631)
    Can you install the creative cloud suite on the Mac and PC?
    Yes you have two installs per subscription which can be installed on Mac and Windows, two Macs, or two Windows computers.

  • Downloading creative cloud on Mac

    I have a mac computer and I have downloaded creative cloud, but when I click on the icon it won't open.

    Hi jamtart161,
    There is a general troubleshoot available: jTroubleshoot Creative Cloud download and install issues
    Easy step to test, see if it installs on a new user account, if not please re download.
    Install or run Adobe applications in new user account | Mac OS X
    Good luck!

  • Can't install an Creative Cloud Products on Mac

    I can't get any of the creative cloud products to install on my mac. As soon as I open the installer, the application manager freezes and has to be quit from activity monitor. This is incredibly frustrating and irritating and I would love some help to get this issue resolved. Until this is resolved I can't use any of the Adobe products on this computer.
    Here are the methods I have used to try and install things, nothing has helped so far:
    I've run Adobe Creative Cloud Cleaner tool, cleaned out everything via that.
    Tried install Creative Cloud Desktop via .dmg file. That froze on "initializing installer"
    Tried installing Photoshop CC directly from creative.adobe.com, that froze on "intializing installer"
    System:
    Macbook Air 13" Mid 2011
    Mac OS X 10.9

    Hi tfavaron,
    Kindly go through the below mentioned steps to download Photoshop CC without downloading Creative Cloud Desktop App.
    Additional information: If you will miss any of the steps mentioned below you would not be able to download the software.
    Step 1. Go to: http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=us&promoid=KHXXW
    Step 2. clear the text from the address bar and paste the below mentioned links there in the address bar and hit return.
    LInk 1 : http://prodesigntools.com/trials3/AdobeProducts/PHSP/14/osx10/Photoshop_14_LS20.dmg
    Step 3. Run the downloaded file.
    Kindly revert in case of further issues.
    Thanks!
    Atul Saini

  • Creative cloud app for mac has no apps in it after update

    creative cloud app for mac has no apps in it after update "Download Error" I have already tried quitting and reopening and restarting.

    Hi CORP Lab,
    You can surely try the steps suggested by kglad and also if you can please share a screen shot of the error message ? When you try and login to the Creative Cloud Desktop Application , what is the message that you are getting ?
    Cheers,
    Kartikay Sharma

  • My machine crashed on the first download with what appeared to be 90% done, now it is stuck "downloading Creative cloud desktop" at about 10% internet working fine.

    My machine crashed at the first attempt to download, now the Adobe installer is stuck at 10% when trying to download Creative Cloud desktop. do I need to purge some files to get it going? iMac 10.6.8 Internet service is fine. Thanks.

    Thomh57685518 I would strongly encourage you to run Mac OS 10.7 or later if possible.  You can find the system requirements for the Creative Cloud applications at System requirements | Creative Cloud.

  • Trying to download creative cloud but it says a copy is already running

    I'm trying to download creative cloud but it says a copy is already running on my mac.  Checked and closed all programs and I still get the same message

    It means some or few files are running in the back ground, you can close them from Task manager (Windows) or Activity Monitor(Mac).
    In case you have difficulty in identifying the processes being run for CC, the best way would be to close the computer completely which shall close all the processes, once you turn on the computer, download CC first.
    from Troubleshoot error messages | Bootstrapper CS5, CS5.5
    You are already running another installer
    Only one Adobe Creative Suite 5 or CS5.5 installation can run a time. Otherwise, one of the following error messages appears:
    “You are already running another Adobe installer. Please close other installer and select Retry option.”
    “Other instances of Adobe Application Manager are running. To continue, installer needs to close those instances. Do you want to continue?”
    Click Quit (for the first message) or No (for the second message) to exit the installer.  
    Close other Adobe setups:  
      Windows
    Right-click the taskbar and select Task Manager.  
    Select the Processes tab, and select Show Processes From All Users.  
    Select any PDapp.exe or setup.exe process, and click End Process.  
    Repeat for all additional instances of PDapp.exe or setup.exe processes.  
      Mac OS  
    Press Command + Option + Esc.
    In the Force Quit Applications window, select PDapp or Adobe Setup and click Force Quit.
    Repeat for all additional instances of the applications.
    Retry the installer.
    Hope it helps
    Regards
    Rajshree

  • Cant download creative cloud or other apps

    I tried to download the trial of Illustrator and it states "You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms".  So I tried to download creative cloud and in the installer box, it just sits there, doesnt install. Is there anything I can do?  Would like to purchase the app after the trial.  I have a Mac OS X Version 10.6.8.  Software was updated yesterday.
    thanks!

    10.6.8 does not meet the system requirements for most (if not all) of the latest Creative Cloud applications.  You would have to upgrade your system to be able to work with them.  Here are a few links so that you can see for yourself for some of the more popular programs...
    Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html
    After Effects - http://helpx.adobe.com/after-effects/system-requirements.html
    Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html
    InDesign - http://helpx.adobe.com/indesign/system-requirements.html
    Flash - http://helpx.adobe.com/flash/system-requirements.html
    Illustrator - http://helpx.adobe.com/illustrator/system-requirements.html
    Dreamweaver - http://helpx.adobe.com/dreamweaver/system-requirements.html

  • Creative Cloud Desktop for Mac

    Download error for Creative Cloud Desktop for Mac. Error message is. Error Starting Creative Cloud. Cookies dir. cannot make folder/cookies: Permission denied (error 13) Any suggestions?

    Hi MistyTom,
    The error 13 does look like a permission issue.
    Please try logging in as a root user and install the Adobe Creative Cloud application under that account. 
    You can find details on how to log in as root at OS X Mountain Lion:
    Enable and disable the root user - http://support.apple.com/kb/PH11331
    In addition please refer to the following forum thread on error 13 issue.
    http://forums.adobe.com/message/5628798#5628798
    Regards,
    Sumit Singh

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