Downloading CS6 Master Collection from Google Drive

I copied cs6 master collection to my Google drive because my computer needed to be wiped clean. I go back to download it back onto my computer and it won't download all of the files in order for it to be re-installed. What do I do?

Just download the installation files and use those.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

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I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I have a pc and am using windows 8

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I am using a pc and have windows 8. Please help.

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

I've downloaded CS6 Master Collection but only see The Photoshop icon. I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?

I've downloaded CS6 Master Collection but only see The Photoshop icon. I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?

How about you give us some real information.
Did you install the software? What operating system?

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down m

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down menu but Master Collection CS6 is the only one not appearing in a drop down menu.

Your CS6 must have been purchased as an upgrade. What it is asking you to select/provide is the name/serial number of the previous version you purchased that qualifies you to install and activate the CS6 upgrade version... this would be likely be one of CS3 thru CS5.5.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I previously downloaded CS6 Master Collection with Illustrator and Photoshop. I now need to add...

I previously downloaded CS6 Master Collection and selected Illustrator and Photoshop. Now I need to add InDesign. I called a while back and someone helped me download almost everything, I think. I just need help with the next phase. They said something about deleting my existing Master Collection and reinstalling it? HELP! Is there a phone number I can call?

you shouldn't need to uninstall anything (and do not delete any files).
just run the master collection installer and tick/select the programs you want to install.

Help in Downloading CS6 Master collection Student edition trial

I am trying to download CS6 Master collection Student(trial) version and my download will never get past 35.52%. I have attempted multiple times with multiple browsers(Firefox as well as Chrome) and it keeps getting stuck at the 35.52% mark. I am clueless here, anyone have any suggestions?

You may have a file size cap in place on your Internet connection. To confirm please follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

Trying to download CS6 Master Collection stuck on Extracting

OSX 10.6.8 Trying to download CS6 Master Collection seems to be stuck on extracting. After hour or so of no change tried to restart process and get Error 105. Have rebooted browser, computer and process all with same result, still stuck on extracting.

Where are you choosing to download the install files too? Please see solution 4 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_4.

Downloading cs6 master collection onto pc, it disappears and nothing happens after finishes downloading

I followed the links that were in the conformation email that I got to download CS6 master collection, I have downloaded it twice and after it finishes downloading it asks me where it should open it in (an app, or internet, or word etc) and I have tried both an app and internet and nothing has happened. The window just shuts down and I cannot find it anywhere on my computer...
HELP!!

Hi there,
Thank you for that, it did work!!
Until.. only half the software was installed properly. There was a error message that says 'Some items for the following product(s) could not be installed successfully.
In the error message link was this error message.
How do I fix this??
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DR012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s)
----------- Payload: Microsoft_VC90_CRT_x86 1.0.0.0 {08D2E121-7F6A-43EB-97FD-629B44903403} -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
ERROR: Third party payload installer Microsoft_VC90_CRT_x86.msi failed with exit code: 1603
----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1033-F400-7760-000000000005} -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80073712.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80073712.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
----------- Payload: Adobe Flash CS6 12.0.0.0 {4FAB339E-2132-434F-9376-9CD735E4C69C} -----------
ERROR: DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 151)

Download CS6 Master Collection but getting error 109

I'm trying to download CS6 Master Collection or CS6 Premiere Pro, but both come up with a 109 error when I don't have any local storage or network issues. I'm using Firefox 16 as my browser.
I need this urgently as a proof of concept so I place an order for the full package by close of business today.

Hi Tracy Provident
Please try the solution on below forum link : http://forums.adobe.com/message/5217029#5217029

I downloaded cs6 master collection but once it was downloaded my computer doesn't know what app to use to open and install??

I downloaded cs6 master collection but once it was downloaded my computer doesn't know what app to use to open and install??

I have windows 8 and I tried to download the cs6 master collection bot the files available on the adobe website
is that what you were asking?
I recently refreshed my computer and it wipedout any programs that I had installed so im trying to get them back

Downloading CS6 Master Collection

Hi,
I am planning to install Adobe CS6 Master Collection (CS6MC) onto a Parallels 9 Windows 8.1 x64 virtual enviroment. This will be the second install of CS6MC. This first is on a Windows 8.1 desktop computer. As far as I have read, I can install CS6MC onto two computers.
However, before I do this I have a few questions I hope someon can help me with.
Firstly, could someone just confirm that I can install this CS6MC onto 2 computers.
Secondly if I download a CS6MC from Adobe, will all (or most) updates released to date be included with this downloaded version, or will I have to download all the updates once I have installed the package? I still have the DVD of CS6MC, and if the version I will download is the same as the one I have on the DVD, I may as well istall from the DVD.
Lastly, how will changing the hardware (CPU, Graphics card, etc) on my desktop computer affect my install count of Adobe CS6MC. How would I be able to sort out any activation issues casued by these hardware upgrades?
I thany you in advance for any help that cna be provided
Thanks.

1. yes, you can install and activate on two computers concurrently. both should not be used at any one time and both to be used by you.
2. no, i don't think the updates will be rolled into the latest download but i'm not sure about that.
3. changing your graphics card won't change your install count but changing your hd or cpu will. you can always contact adobe support to reset your activation count if you're unable to deactivate yourself, http://www.adobe.com/support/chat/ivrchat.html

Buying a copy of CS6 Master Collection from someone

Hello,
I found an ad on craigslist for a person selling a copy of CS6 Master Collection. I was going to meet with them but then saw you can only download to 2 computers and cannot use simultaneously. When I expressed that concern to the seller he claimed he has the pro edition and that it is not the case. He claims he gets 3 downloads and that I would be the last download and it would register directly to me. Is that the case? I read online that you would have to do a license transfer if you buy used from someone. I am very scared to get ripped off, I am a student and do not have a bunch of extra money to spend but need this software for my schooling. What should I do?

If it smells fishy... it's fishy.. and this smells more than fishy. A single user license allows for only two activated installations. The software is registered to one person, the owner. If the plan for the seller is to retain the software and use of it while pretending to sell you a portion of that license.... walk away and don't look back.
If you sell a license there is a formal transfer that must take place.
Reselling Adobe Software
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

Can't install Adobe CS6 Master Collection (from school, not purchased)

Hi,
I've had an activated CS6 Master Collection free from my school, and now that I have a new laptop and have deactivated the old laptop, I can't download CS6. I click on the "more information" through adobe creative cloud and try what the community help page says, where you select a drop-down field and select cs6 instead of CC, but there is no such field. I've attached an image as proof of what I'm seeing. I'm running internet explorer.

Hi mrickar5,
Kindly download the CS6 software from the mentioned link: http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html .
regards,
Romit Sinha

Download CS6 Master Collection using Request / Response code - Is Legit?

I purchased a download copy of Adobe CS6 Master Collection and am wondering now if it is legit. It's instructions go like this.
Download from mediafire.com something called "Adobe CS6 Licence PREACTIVATION.rar"
Unpack it and run "Adobe CS6 Licence PREACTIVATION.exe"
Log onto Adobe.com and sign in using the userid [email protected] and the password included in the purchase
Go to Download CS6 products
Download the two files for CS6
Run the smaller of the two files to install the collection
When asked for a serial number enter "1325-xxxx-xxxx-xxxx-xxxx-3266" (obviously the "x"s were numbers)
A dialog appear during the install containing a links saying "Click on Later and Install CS6". Select it
Complete the installation
Start Photoshop
A dialog saying "Having trouble connecting to the Internet" appears. Click on the offline activation "Generate Request Code" link
Take the generated request code and send it to an e-mail address in Turkey.
The e-mail address in Turkey would reply with the response code which I could then enter into Photoshop
Does this seem legit or have I been scammed?
I asked the Turkish user some questions.
Can this be installed on two computer which I think is common for such Adobe products? Answer: No
Assuming the answer was yes, must I use this response code method for each installation? Answer: Yes
Can CS6 be moved to a new computer in the future? Answer: Must use response code method
After a successful activation using the response code, Belarc Advisor listed a different serial number. Can I use that number and bypass the response code stuff? Answer: No
Thank you, Brian

Hi Ned, your answer is correct. I finally connected with Adobe support and they confirmed that the version sold to me is a beta copy and not a valid product. I think that I'll go have some e-words with the seller and their craigslist ad marked as fraudulent.
Brian but not

Can't download CS6 Master Collection Trial on WinXP using IE7/Firfefox 14.0.1

Hi,
I've been trying to download the CS6 Master Collection trial on WinXP SP 3 using either IE7 / Firefox 14.0.1 with no success.
Adobe Download Assistant launched successfully and I could log on. However, every time I choose to download CS6, I got this error message:
Error downloading this product (Error 109). Check your network connection or destination disk. You can also use the "Reset product download" button to try to download the product again.
I've tried everything in the faq (e.g. deleting Documents and Settings\<userid>\Application Data\com.adobe.downloadassistant.AdobeDownloadAssistant\Local Store) with no success.
I've 55GB of disk space left, so disk space is not an issue.
Please help!
John

I'm getting this in the application.log file:
8/9/2012 12:31:33.859 [ERROR] Error #3214
8/9/2012 12:31:46.546 [ERROR] i/o error retry count: 1
8/9/2012 12:31:46.562 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.562 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 1
8/9/2012 12:31:46.609 [ERROR] i/o error retry count: 2
8/9/2012 12:31:46.609 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.609 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 2
8/9/2012 12:31:46.656 [ERROR] i/o error retry count: 3
8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 3
8/9/2012 12:31:46.703 [ERROR] Download I/O Error: http://trials3.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z - Error #2032 :: 2032; Bytes Loaded: 0

Downloading CS6 Master Collection from Google Drive

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