Downloading current product to new device
I just bought a new laptop and want to download my current Acrobat_9.0_Standard to this new device. How do I do that?
If you have a CD/DVD installer just use it. If you downloaded the software, place the installer on an USB stick from your software backup. Be aware that Acrobat 9.0 is not likely to work well on Windows 8.1 [assuming you have a new Windows machine as opposed to a Mac in which case you are out of luck].
Similar Messages
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Trouble downloaded purchased items to new devices
We just got a new iPhone and macbook and my we cannot see our previously purchased items (music or iphone apps). Doe we have to do something else to see these files?
John"ought that when you purchased apps with your iphone that your iTunes account knew that you purchased them and would let you download them to a new device"
Not correct. From the terms of use of the itunes store:
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
You can transfer itunes purchases from an ipod: File>Transfer Purchases
You can try contacting itunes support to ask for an exception, but they are under no obligation to do so. -
Reinstall previosly purchased product onto new device
I downloaded and installed Photoshop Elements 10 onto my laptop last Aug. I just got a new laptop and want to move Element 10 to new device. I backed-up my photos and uninstalled the program. Now I can't a link to upload my previous purchase on the website. Can anyone help me?
Please refer to the below link to download the Photoshop Elements 10 and serialize it with the serial number.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the instruction properly to avoid error. -
HT201269 pictures wont download from icloud to new device
Majority of pictures from Camera Roll are not downloading to new device from icloud backup.
Are these photos backed up on your PC? (they should be - regularly)
If not, try restoring from your backup again. You'd have to erase all content and settings and start over. -
HT4007 downloading aperture to a new device
How do I download an application that I installed on my iMac on my new MacBook Air?
Open the Mac App Store, sign into your MAS account in the Store pulldown menu, go to the Purchaesd pane and download the app.
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Old palm software on new device
I have an ancient palm pilot m515 that has just died. I'm thinking of getting a palm treo. Can anyone tell me if I will be able to use any of my old palm software (free downloads, etc) on the new device? Thanks a bunch.
Post relates to: Palm PilotThe thing to do is to follow the Upgrade Guide to isolate the new device from all the third-party apps that reside in the Backup folder from your old Palm m515. This thread discusses the upgrade procedure and links you to the Upgrade Guide:
http://forums.palm.com/palm/board/message?board.id=hardware&thread.id=24532
Then, selectively you can reinstall the old apps, one at a time, to see if they play nicely with the new device. Just go into the renamed Backupold folder (see the procedure), and double-click on the one you want. Then play with it on the new Palm for a good week or so. If you don't notice any strange behavior, unexplained freezes, spontaneous resets, etc., it should be fine and you can go to the next one.
One of the best games I (still) play on almost every Palm I've owned is Yahdice, a great (free) Yahtzee clone. No color, no glitz, perfect game play on every Palm I've had from a IIIxe to the m515, m130, etc. all the way to my TXes and Centro. So, just because an application is older doesn't automatically mean it won't run cleanly on a new Palm device.
Post relates to: Centro (AT&T)
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android -
Adding a new device to my current itunes account
Hi,
I am very frustrated my husband bought me a iPad 2 yesterday. I already have a itunes account with my current Ipod how do I synch itunes with my new device.
I have connected it to the computer opened Itunes but nothing no device comes up at all.
What am I missing I have wasted 2 hours already and no further advanced. I thought it would have picked it up and walked me through the process but so far nothing. I can't even manually go to synch as it isn't showing to choose.
I tried downloading a newer version of iPod software thinking this was the issue but it froze and I had to pull the plug. I have heaps of memory in my computer so that isn't the reason.
HELPIf you haven't even activated the device yet - I'm not sure what to do - but I think you will have to do some experimenting.
iTunes should recognize the device - under normal circumstances - and then walk you through the process like you said.
Make sure that you are running the latest veriosn of iTunes - 10.5.3 is the most current now. You said you downloaded the latest version of iPod software but that doesn't make sense if the iPad is not being recognized - unless you just mean that you downloaded it but it has not installed yet.
So .... Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Quit iTunes if it is running, and reboot your PC. Turn off your firewall and disable any security software that you may be running.
Then connect the iPad to the PC again and see if it will recognize it and start the activation process. -
Need to find out how to install QuickTime Pro on a new device using current license.
I broke the screen on my previous laptop/tablet and had to replace it. I had paid for QuickTime Pro and have an active license. I need to find out how to install QuickTime Pro on a new device using current license. My old device has been destroyed.
Download and install the free QuickTime Player 7 from Apple and enter your registration info to unlock the Pro features.
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I don't remember the answers to my security questons and can't download movies or music on a new device. where can I get or change the security answers?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
Currently have ipod touch 4 and am getting iphone 5c this weekend. Currently our family has several apple devices and they have the same apple ID for itunes and it is the same ID that we use for icloud. I want to set up a separate icloud ID so that it is only on my new device. I still want to keep the same apple ID for purchases. Can I do this and better yet when do I do this...before the purchase, after the purchase and backing up of data. Where do I go to create a new one?
Figured it out. Thanks.
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I recently upgraded from 4S to 5S. There are 2 games that I wish to transfer to the new device. 1st game isn't available in the Store anymore, so can't download. 2nd game doesn't save when you change devices. How do I get those 2 apps to my new phone? Can I do that manually through iTunes?
Thanks!Hello jon713,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
App Store Application data (except the Application itself, its tmp, and Caches folder)
Application settings, preferences, and data, including documents
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
To transfer iTunes Store purchases from your device to a computer, follow these steps:
Connect your device to the computer. If it is synced with another iTunes library, the following dialog may appear:
Click the Transfer Purchases button.
Have a nice day,
Mario -
Im losing my 5s ,i wanna get my photos n others storage back. How can i copy my icloud storage to a new devices or pc ? how can i download this ...anyone help me pleasee...
Hello. Anwers for 2 questions as below:
1. Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Get help restoring from an iCloud backup - Apple Support
2. You can manage iCloud in system preference on Mac OS X or download control panel for Windows. -
I have the original cd and product code from my photoshop CS5. I just bought a new computer because my other computer died. My new computer does not have a cd drive. How can I get my photoshop onto my new computer? Please help!
Reaganrn you can download the retail installation files for Photoshop CS5 at Download CS5 products.
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I had an iPod touch, but it was stolen or lost. Now that I have a new one with a new Apple ID, is there someway I can access and download all my old photos and data from my old Apple ID to my new device? I still remember my old Apple ID and password.
Restopre from backup
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also,
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer -
I Backed up my iPhone 4 to the cloud before purchasing my iPhone 5. I downloaded the back up to my new device, turned on photo stream but now all my photos aren't showing up in my stream. Any ideas?
Photo stream photos only remain in iCloud for 30 days. Older photo stream photos are no longer in iCloud to receive. If they were in your camera roll when you last backed up your device, restoring the backup should recover them.
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