Downloading elements 11 on an imac

I just bought a downloadable version of photoshop elements 11 for my Imac computer. when i begin the download process, i clicked on the link (under the screen title "My Downloads", next to the serial number and order form) that says "akamai download manager". when i click on this, a black screen pops up with two different links. the page says that i should click on those links, individually, to download using my browser. if i click on either of those links, they show up in my download box, but will not download saying "cannot create file". when i click on the alternate method of downloading, the links that i am given to click on show up as blank web pages. I'm pretty confused.
am I missing something?
thanks,
Laura

anyone? :/

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