Downloading epub files from library into digital editions 2

I am unable to download from my library to digital editions 2.  They told me to make sure the acsm and epub files are pointing to Digital Editions, which they are, they also had me uninstall and reinstall the adobe digital editions which I've done.  I have even tried using different browsers all of which the same problem exists.  Please help this is so frustrating I am using a toshiba 32-bit operating system with Windows Vista and firefox browser.  I have also disabled my firewalls and still nothing is working.  Please help me someone.....  I have searched for help and it appears there is a problem with the newest version of Digital editions, but I cannot find anywhere where I can try installing a lower version of this application.
thanks in advance

There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

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