Downloading Files When Clicking Open or Save Nothing Happens

Hello
I work as part of a IT team within a organization that has 200+ Windows 8.1 devices, recently we have been experiencing a problem when downloading files using Internet Explorer 11.
You click the file to download (word document,PDF etc) and you get the yellow bar at the bottom asking you to open save etc but when you select any of the options nothing happens and this is becoming increasingly more common.
I cant believe we are the only people to have this issue but i have searched and cant find any answers.
I hope somebody can help us.
Thanks,

Hi Bristow2013,
What is the download link, could you please share it and allow me to have a test?
The download option works at my side(Checked with downloading applications), please take a look at the
View Downloads under Tools at the right-up corner of Internet Explorer, or tap
Ctrl + J, check and see if the downloads is available there.
Further, also check the add-ons in Internet Explorer, more information, please see:
Download files from the web
Best regards
Michael Shao
TechNet Community Support

Similar Messages

When i try to register home sharing on my lap top, when clicking create home share nothing happens at all. What am i doing wrong?

I have just got a new lap top and therefore I want to transfer my i tunes. To be able to do this I need to create home sharing on both lap tops. I have manged to do this on my new lap top, but not my old one. When I add my details in my old one and click creat home sharing, nothing happens at all.
I have itunes 10 on the old lap top.
What am i doing wrong?

Thank you for your feedback

Re Article HT1473 Windows XP. Itunes open, CD inserted. Flag pop up shows Drive and I can identify MP3 file. When I click open, why does nothing happen?

Re Article HT 1473. I open itunes and insert audio MP3 CD into Windows XP computer drive. Flag pops up identifying drive and I am able to select file. Why doesn't anything happen when I click Open?

Re Article HT 1473. I open itunes and insert audio MP3 CD into Windows XP computer drive. Flag pops up identifying drive and I am able to select file. Why doesn't anything happen when I click Open?

Help! my safarai did not auto download files when clicked...

Hey guys...
i have some problems with my safari and i need your generous help!
recently, i cant download files from download links in any website including apple.com
lets say that i want to download safari dmg from apple website...when i click the DOWNLOAD NOW button, it seems like nothing happened and this happen for all of the websites
but i can download the files when i right click the link and select the "download linked file as"
please help me...
Thanks for your help in advance

Hi,
If your profile is correct you need to update your system software to 10.5.8. Go here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
After the installation, restart your Mac, launch Safari and see if you can download files. If not...
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.
http://support.apple.com/kb/TS1594
And make sure Safari is not running in Rosetta. Right or control click the Safari icon in your Applications folder then click Get Info. In the Get Info window click the black disclosure triangle so it faces down. Where you see Open using Rosetta... make sure that is NOT selected.
Go to ~/Library/Cookies and move the Cookies.plist file to the Trash. Relaunch Safari.
If you still have problems downloading from the Apple site, Open Keychain Access. (Applications/Utilities) Find the "Safari AutoFill" item. Delete it. Relaunch Safari. Next time it asks for authorization, click "Always Allow".
Make sure the startup disk has enough free disk space. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 10% to 15% free disk space at all times.*
Carolyn

When clicking on Sync Button, nothing happens

Hi,
I have a problem with the Desktop Manager. Installation worked well and it when I start the program and have the BB connected everything looks fine. The program tells me it is connected to the BB and also on the BB I see there is a connection.
Only thing: When I want to click on “Sync” or any other option, NOTHING happens.
I tried version 5.0, 5.1.0, 4.7 all with the same error. I am sure it is something with my Laptop. I am using Vista (32) have all updates installed. I use Firefox, not Explorer (but Explorer is still installed).
Please help. Maybe a plug-in needed for the program is missing on my laptop?!?
Thanks,
Frank

one more thing: I do not see the PIN number / device in the lower left corner. I just installed the software on a XP computer and there it works fine. I have Vista on my laptop.

I'm using dw cs5.5 when I go to save nothing happens, what can I do to fix this?

I have my site manager set to upload on save. I used to get a dialog box when i saved asking about related files and for some unknown reason I checked the do not show box How do I get this back?

Go to DW Preferences (Edit > Preferences on Windows, Ctrl + U shortcut; or Dreamweaver > Preferences on Mac, Cmd + U shortcut) > Site panel (as shown in screenshot below:
The first couple of checkboxes manage the 'Dependant Files' put and get options. Enable the checkbox to receive a prompt.

I cant open files i download from my websites. i select a file from the down list and nothing happens

i'm at a website, i request down load of file, Usually a report. the download occurs. i click on the download button and see the list of downloaded files. I select one. NOTHING HAPPENS. What did i do wrong and how do i fix it???
Thanks
Joel Rehagen

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history.
Note: ''But this will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

HT6065 I have OS X 10.7.5 and am trying to download mavericks v 10.9.1 but nothing happens. I log in and download shows but nothing happens when I click it. Any help? Ta

I have OS X 10.7.5 and am trying to download mavericks v 10.9.1 but nothing happens. I log in and download shows but nothing happens when I click it. Any help? Ta

Its a 5.3 GB file. It might takle a while to download.
When done, it may open automatically, but the file will be in your apps folder
Grant

HT204406 I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

I downloader all the Adobe Presenter, looks like everything downloaded but when I open the program I get the following message: The file archive part of Presenter is missing. You need all parts in the same folder

I downloadedall the Adobe Presenter, looks like everything downloaded but when I open the program I get the following message: The file archive part of Presenter is missing. You need all parts in the same folder

HI There,
It seems that Presenter is not fully downloaded. Please check you have downloaded .exe and .7z files successfully. In case you are still facing the issue then please click on the following link to chat with the support : Chat
with an Expert
Regards,
Mayank

When I click on a link in an email, it does not automatically open the site page? When I receive an email with a link in it, if I click on the link to open the page, nothing happens. It does not open the internet to that page.

When I click on a link in an email, it does not automatically open the site page?
When I receive an email with a link in it, if I click on the link to open the page, nothing happens. It does not open the internet to that page.

I don't appear to have a toolbar either.

My iTunes won't open. When I click on the icon nothing happens

My iTunes won't open. When I click on the icon nothing happens. It doesn't bounce or anything. When i plug my iPhone into my macbook nothing happens either. I recently updated my operating system to the Yosemite. Everything worked fine until i updated it. Has anyone else experienced this? Any suggestions?

Program folder? In general backing up and restoring application folders is not going to work. Windows programs should be installed using the appropriate installation programs.
tt2

In Illustrator, I have a saved artwork, then I'm saving a copy as PDF, as usual. After I keep the AI file open, making some modifications which I don't want to save, so I close the file and click "Don't Save". Even though I clicked that, the file's modi

In Illustrator, I have a saved artwork, then I'm saving a copy as PDF, as usual.
After I keep the AI file open, making some modifications which I don't want to save, so I close the file and click "Don't Save".
Even though I clicked that, the file's modification time is changing.
(The modifications I made are not there, so it's not really saving but why the date is changing then?)
Please find the cause of it! Thank you!

All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

When i click on links in other programs, where the link should automaticly open in firefox, nothing happens. Firefox is my primary.

Example:
software for games, where developers post headlines for news. Those are actualy hyperlinks, and should automaticly open in firefox, when customer clicks on the headline. When i click on a headline, nothing happens. They just stopped working a while ago, which is pretty frustrating. Firefox is my primary web browser.
Please help, becouse I've searched and never found a solution for this issue.
Looking forward to your answer, thank you for reading this!

This is a known bug, and has been for years. It occurs when Firefox is your default browser and some glitch (or program) changes that default. Thankfully, there's a fairly easy fix, though it does involve monkeying around in the Registry.
(Note: These instructions apply to Windows Vista and 7 only.)
1. Click Start, type regedit, and then press Enter.
2. Navigate to the following entry: HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec
3. In the center pane, double-click the Default entry, then remove whatever value is there (it'll probably be a weird string of numbers and commas).
4. Click OK, then exit Regedit.
5. If Outlook and/or Firefox are open, close them, then restart them.
this information was found at[[ http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html]]
I am using windows 7 pro this issue has drove me crazy for some time, now finally it's fixed by doing the exact same steps as above, hope this works for everybody that is having this problem. I just had to share this with my fellow firefox users. :)

When I select the file to export from pdf to word, thens click the Export button, nothing happens.

When I select the file to export from pdf to word, thens click the Export button, nothing happens.

Firefox 19 was just released. You may want to consider upgrading, then trying again.
Glad to hear IE worked though!
-David

Downloading Files When Clicking Open or Save Nothing Happens

Similar Messages

Maybe you are looking for