Downloading from HTC Android
I have my grandsons HTC Android phone. He died last April and my daughter has discontinued the service on the phone number. We would like to download his pictures and all data from the phone. I have the passcode to open the phone but can't get any drivers to load on my computer from the phone. I do not have software associated with this phone. Can anyone tell me how to download the information/messages/pictures/address book info, etc.????? My daughter would like to save all we can from his phone.... Thanks
Hello Larry
I'm so sorry for your loss. It would be my pleasure to help you preserve those pictures.
Here's a great link that will walk you thru the mass storage transfer: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=60083
Here's another helpful link from our support site: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=40872&lid=sayt&sayt=transfer pictures from a sd card droid incredi*
Please let me know if you run into any issues. Again I am very sorry for the loss of your grandson!
Sincerely
JoeL_VZW
Please follow us on twitter @vzwsupport
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This question was solved.
View Solution.Hi @Shania2015
That's it you should be all good to go now, you can also print from your Photos APP too.
Let others know this reply was helpful by accepting this solution.
You can also show your appreciation by giving kudos.
Thanks
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Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!
This question was solved.
View Solution.This document is to assist others in understanding and troubleshooting Cloud Print. This took me many hours to get setup, troubleshoot, and prepare a document that is simple and easy to understand. These are literally step-by-step instructions on how you could be able to print from any Android device to any printer connected to a computer that has Google Chrome. You would then be able to use the Cloud Print App without having to use HP ePrint to print to any printer connected to any computer (USB or wireless) basically allowing you to print virtually anything from your Android.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
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