Downloading i tunes error 1311
i tryed to download i tunes useing windows it went threw the normal install process but gave me this error.
ERROR 1311 . SOURCE FILE NOT FOUND: C:\WINDOWS\DOWNLOADED INSTALLATIONS\ {59C4F14F-75FC-BE9F-A67AB3590709}\I TUNES.CAB. VERIFY THAT THE FILE EXISTS AND THAT YOU CAN ACCESS IT.
i don't know what this means can someone help me?
with that one, let's first uninstall completely your existing itunes and QuickTime, using the instructions from this document:
Trouble installing iTunes or QuickTime software in Windows
then download and install the Windows Installer CleanUp utility, and use it to check to see if there is any leftover itunes or QuickTime Installation configuration information on the PC. if you find any, remove it with CleanUp.
Description of the Windows Installer CleanUp Utility
now try another itunes install. does it go through without the 1311 this time?
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Finally the above problem was sovled. First click on control panel and search for all Apple software and uninstall all related to Apple software. Then download itunes again and run it to install latest itunes and after installation is finish. All Apple software shall run properly.
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Hi Wugger,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US
Cheers,
- Judy -
Please help - strange error message when trying to download i tunes
Hi
When i try and download i-tunes i get a message about URBCHN1 not being a win32 command, or something similar. I have tried all thr suggestion on the web, deleted i tunes and quicktime, deleted temp folders and even changed the settings in myconfig, but what ever i do i still get the same message!
HELP PLEASEWhen i try and download i-tunes i get a message about URBCHN1 not being a win32 command, or something similar.
... that's an unusual one.
could you possibly send us a screenshot of the error message box? for instructions, see the following user tip:
hudgie: Taking screenshots to help with problems -
I updated my Shuffle software and after that could no longer add tunes from the ITunes file to my shuffle. I get messages that say the disc cannot be found and an error code (.53). I can download new tunes to ITunes on my computer but cannot then copy them to my Shuffle. Any suggestions? Damned updates!!!
Well my first suggestion would be to return the PC and buy a new Mac instead... but that aside
When you say you moved your iTunes library over how exactly did you do that? Typically I'd suggest that you download a clean version of iTunes from online, and then move over just the music files. Not any of the additional library relates files that are found in the iTunes folder. Yes you'll lose your playlists and song counts, but there are worse things in life. -
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Is a copy of the CFNetwork file available for download if mine is corrupted?
Thanksget an error message on installation saying unable to write to CFNetwork.dll. This file is present in Program Files\Common Files\Apple\Apple Application Support which is where it should be....any ideas??
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Error 1311 when downloading new iTunes
Everytime I tried to download a new song, or even transfer songs from one computer to another, the computer said I had to update my iTunes. So I tried to, and everytime I do, it gets pretty far then says :Error 1311 File not found ( see the picture below) The bad thing is, it has deleted my old version, it got that far into the process. How can I fix this??
[IMG]http://i2.tinypic.com/r7vpt4.jpg[/IMG]
Windows XP ProHere, read this topic...
http://discussions.apple.com/thread.jspa?messageID=813462󆦖
post back if any questions -
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I keep getting error 1921 when downloading i tunes 7. I have a new 30 G i pod--this is the first one ever installed on this computer. Any help would be much appreciated. I've been working on this since 5:30pm this afternoon!!!
That's it, just error 1921?
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Unable to download i-Tunes due to page errors
Hello, I have a really odd, but annoying problem. Please allow me to explain the history of my problems. Unfortunately I am a moderately knowledgeable computer user, but I can't seem to figure out what's wrong and no one else I know who knows more than me can figure it out, either. I have been in the process of switching computers and OS's. I have my original computer back, which is a Dell laptop. I need to download i-tunes again. The OS I am using is Vista with the service pack 1. Unfortunately I am having various webpage issues, not just on i-Tunes websites but on every other site I try to go to. I have a screen shot which I saved of the way the webpage looks when I try to download i-Tunes 7.6.2. Basically, most of the page seems to laod fine, but images have an error on them and the left-side pane of the screen where I should be able to download i-Tunes from loads with an IE error. My internet connection is fine and stable. Any ideas? The worst part about this is that I use my computer for everything and I can't seem to find anyone who can help. This computer was not bought by me, but was provided to me through a work program. We've already gone through many steps to try to resolve this issue, including not using Vista anymore but returning to XP. My bf has Vista Ultimate with the service pack and his works fine. Thanks in advance for any advice, help, ideas you can offer.
Is there a way for me to include the screen shot of the problem I am having? Thanks again!I'm not sure exactly what fixed the problem, but I double-checked Windows Update (my computer is automatically set to check/download updates at 3am, but this time I opened up Windows Update and check-marked the 3 optional updates. Unfortunately I can't remember what these were called, but 2/3 installed correctly and the 3rd did not. Suddenly several webpage errors were resolved on other websites so I tried downloading iTunes 7.6.2 again. I was able to see the necessary info to download instead of the IE error. iTunes installed correctly. I'm working on fixing my library right now.
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I am trying to download i tunes onto my pc (Windows XP) but get an error saying that some existing files can not be deleted to be re installed. I have tried several time but to no avail.
Many thanks, that's perfect.
The older version of apple software update cannot be removed. Contact your technical support group.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
Can not download I tunes keep getting error message 7
I can't download I tunes on my lap top, after i download and try to open the program i get a error message 7 and redownload I tunes again and i still ger error Message 7, can any one help me, thanks
Hello Beebopper 1313,
Welcome to Apple Support Communities.
The article linked below provides a lot of great information and troubleshooting tips that'll resolve most issues like the one that you’ve described, where you see an “Error 7” alert message when trying to launch iTunes on your PC.
iTunes for Windows: "Error 7" message when opening iTunes - Apple Support
So long,
-Jason -
Keep getting Error 1311 while trying to download reader
What is your operating system?
Try if the offline installer works better: http://get.adobe.com/reader/enterprise/ -
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Issues installing iTunes or QuickTime for Windows
iTunes 11.1.4 for Windows: Unable to install or open
Troubleshooting issues with iTunes for Windows updates
If still problem post in the iTunes for Windows forum
https://discussions.apple.com/community/itunes/itunes_for_windows
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