Downloading iOS 7.1.2 now that 8 is out
My wife has an iPad 2 still on iOS 6.1.3. Should have done this already but I want to upgrade her to 7.1.2, NOT 8. Can this be done?
Upgrading her to iOS 7 had been a low priority. However, it appears that one of her apps upgraded for 8 recently and now it broken on iOS 6 (USA Today).
Similar Messages
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I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?
I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?
Hi Will555uk,
Thanks for visiting Apple Support Communities.
If your iPhone is restarting unexpectedly, I recommend starting with step three in this troubleshooting guide:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
Our students have entered passcodes when downloading ios 7 update and now ipads are locked, help!
Our students have entered passcodes when downloading ios 7 update and now ipads are locked, help!
If the iPad is running iOS 7 and the kid set up Find My IPad, then you can't restore it without the kid's Apple ID and password. The Activation Lock is a feature that people whined and whined to get, and is causing exactly the sort of problems many of us predicted when people were clamoring for it. If you can't get the kid's Apple ID, you'll have to call Apple Support and ask if they have any sort of workaround. My guess is that they'll have to replace the iPad, but they may have a solution they don't talk about publicly.
This won't help for iPads currently locked for which you can't get the Apple ID, but if before you give out iPads to your students you go into the Restrictions and disallow changes to the accounts, they can't then turn in Find My iPad. Or you can set up Find My iPad yourselves to your own accounts and then lock the Restrictions so they can't set iCloud up to an account to which you don't have the Apple ID.
Regards. -
I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??
When i try to restore my Back up using Itunes this is the message i get - "Unable to restore backup as the software is old - Please setup as a new device and then try to restore your backup" - Please advise. If i do so are there any chances of loosing my data. At this point in time i would be happy if i could just retreive my contacts list. Any suggestions would be greatly appreciated.Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.
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Updating my iPad to iOS 6.1.2 now that iOS 6.1.3 update is out
How can I update my iPad to iOS 6.1.2 now that iOS 6.1.3 update is out
You can't. THe time to update to 6.1.2 was before 6.1.3 came out. All you can access is the latest update.
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My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!
Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario -
I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!
An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
rreally need some help with this For the iPhone 6. Downloaded iOS 8.0.2 now I have no service and Touch ID doesn't work. Anybody else have this problem? I have tried rebooting and also took out SIM card and nothing has worked
No. I have no problems what so ever since my update to iOS 8.0.2.
Have you tried to do a restore ? -
iphone 5 not connecting to hotspot after ios 7 dowload. pLease advise
I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it. -
I downloaded IOS 7.1 on my ipad. Now I can't open Game Center or access my friends lists in the games I play. My ipad is about 3 years old. What is the fix?
Swiping up from the bottom of the screen with four fingers did not bring up the app preview. A single press on the home button still brings me back to the home screen, but a double press of the home button does nothing following updating to 7.1 Given that, when I added a software home button as suggested by DIAVONEX, I found that all of the apps WERE still open! So thank you DIAVONEX, and you should be careful, bobseufert, as your information was inaccurate.( I did try turning it off and that didn't change anything. ) I don't really want a software home button on my screen, but I guess I will use it until either there is another update to resolve this glitch or someone else identifies a quirky setting that I inadvertently activated...
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I downloaded iOS 8.2 on my iPhone 5s 32 GB and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on... I'm trying to log in from Settings > iTunes & App Store... not working... I have reset the phone twice, tried via cell service, and rebooted my wireless router..
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit -
Idk what's happening and I really hope I did not lose EVERYTHING on my phone. After the backup and reset, I updated my phone to iOS 8 and during the updating process on iTunes it said backing up or something like that and then I instantly thought "noo! backing up what? theres nothing on my phone right now" so i think it was backing up my phone after I reset everything up to my computer so during that I THINK I pressed restore iPhone while it was updating to iOS 8 and i did that because it said it was backing up when there was nothing on my iPhone and everything from my phone is on my computer so I tried to restore it during the updating process just to make sure everything went back to my phone. Then the update got corrupted. I don't think it was the stuff I backed up because it was already on the computer and it was the update that wasn't finished so I think it was the update that got corrupted. Now I have iOS 8 and every time I try to restore my phone it says it restored but nothing ever happens, it brings me to the "Hello" screen every time. Then when I get to the set up as new iPhone or restore from iCloud/itunes screen I try to restore it again and back to the "Hello" screen I go. PLEASE HELP ME GUYS PLEASE!
I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?
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How can i get a free trial? it's previously been downloaded, not for my use but now it wont let me have it and i need it for college. Help?
gbraye,
Is a single month student subscription an option, or using another computer?
The failure to download is owing to the facts that you can only have a trial once, and the Adobe system is based on identifying through the computer. -
I have an iPhone 5 and I went to download iOS 7 today, but it is saying that my software is up to date with the 6.1.4 version. Any suggestions?
I had this same issue with my iPhone 5
First make sure you back up to the icloud
Second plug into power
Third keep tryng it will eventually take
Hope this helps -
Downloaded ios 6.1.3 now lost all playlists on laptop
downloaded ios6.1.3 and now lost all playlists on laptop. this happened on last update as well.
- Are you saying that the songs were in the iTunes library on the laptop and then when you updated via iTunes they are no longer in the iTunes library?
- Was this the computer that you synced with last time?
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