Downloading issue related

Jun 18 .
Hi,
I am using Lumia 620 and my free subscription is not yet over. But when I try downloading sons I get an error message saying - your phone is already registered under unlimited subscription.
my Nokia ID is XXXXXXXXXX
Moderator's Note: The Nokia ID was edited out. Please do not publish personal information in a public forum.

Hi 
1. Share the impact.log file here.
2. Reduce the cable speed and give a try.
3. Did you set the mode pins correctly?
Thanks,
Vinay
 

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