Downloading issues with Software updates/iTunes

I have a Powerbook G4 running 10.4.11. My problem is as followed:
I am unable to download any songs/podcasts from iTunes, software updates, and items from the internet. I have a router, however i have connected directly to the modem with the same out come. I am able to stream videos such as youtube. what can i do so that i can dowload again. This just came out of the blue about a week or two ago

I have tried both of these steps with out success. Below are the error messages i have been recieving;
iTunes:
There were problems downloading some purchased items.
For more information on the items that could not be downloaded, click below.
There was a problem downloading “If You See Him, If You See Her / Reba #1's / Reba McEntire & Brooks & Dunn”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Smells Like Teen Spirit / Nevermind / Nirvana”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “In Bloom / Nevermind / Nirvana”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
Software Update:
The update can't be installed.
A networking issue has occured. Timed out (-1001). Make sure you can connect to the internet, then try again.
Let it be noted that i can connect to the internet. Also i dont know if this will help solve the problem. Around the same time i had this issue, when my battery goes low it does not give me a warning it just goes to sleep.

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I Deleted the mac app store because of error 4 and i cant download it with software update

I Deleted the mac app store because it showed error 4 and I cant download it with software update.

I guess you have no time-machine or carbon copy cloner backup at hand.. then you will go a manual way.
Mac AppStore is included in 10.6.6 first and a updated better version ( the latest ) is in 10.6.7, so I focus on the later :
Use the shareware ( works without paying , nag screen only ) called "pacifist" . Locate the 10.6.7 update package on your harddisk, mount the dmg, go inside and right-click the installer package, it wil offer you top open it with pacifist instead of Apples OS installer.
Inside pacifist you can see the various sub-packages, one item is the Mac App Store, select it and choose "install to default location" from pacifists menu.
This way you bypass the OS' logic that it is already up to date and will find AppStore in your Applications folder.
Note that this scenario is totally unsupported by Apple of course and you do it on your own risk.
The official way if you have messed up the OS and have removed parts of it, would be to wipe and reload OSX plus its updates to be back..

Is anybody else having issues with Software Update Server offering Airport Utility 6.1?

Running 10.7.3. Everything else is hunky dorry, but no matter what I do, I can't get this update to show up to clients.
Settings are set to:
NOT automatically copy and updates from Apple (but this update shows the blue circle reflecting it's copied)
NOT automatically enabled copied updates (but this update has the checkbox enabled)
DELETE outdated software updates (I had previosly been struggling with Choose Version, but this seems to obviate the need for that)
I've stopped swupd, removed the update, updated the catalog, re-enabled. The catalog updated, the file re-downloaded, but still.... won't show up to clients.
Is this update (Airport Utility 6.1) working for anyone else? Could it be a global issue related to this update, or is this just another instance of swupd flakiness?

You can still use iDVD even though Apple doesn't support it. It still works like a champ.
A lot has changed in the new iMovie. Some of the changes are good, but some not so much. My biggest problem is that the video quality of shared projects is INFERIOR to the old iMovie. So for now, I've gone back to the old version. Hopefully Apple will issue an update that will fix this.

Serious issues with software updates - please help!

A few weeks ago, I installed the 10.6.3 update (standard, not combo), and after everything was said and done, I was left with an incredibly unstable system - virtually all non-Apple software would crash on launch. I repaired my permissions, repaired the hard drive (which was fine, just a precaution), zapped the PRAM, etc. Eventually I managed to download the 10.6.3 Combo Update, applied that over my previous busto patch, rebooted, and everything worked just fine.
Until yesterday.
Last night, I installed Security Update 2010-003 - and all of those problems came back. By the time I rebooted to go into "Safe Mode," I had somewhere in the neighborhood of 220 application crashes - the only apps I found that didn't crash were Safari and Disk Utility (and Finder, Dock, and things of that nature). Repaired permissions, rebooted, and...
Kernel panic. Safe Mode yielded a different kernel panic. Anything I did other than booting from a CD caused a kernel panic. So, I restored from my last Time Machine backup, and now everything is just fine.
So - I've now had two absolutely catastrophic software updates in a row. I'm not even sure what this suggests, as my machine was completely stable and working like a dream before each of these updates - and is back in the same condition now. Does anyone have suggestions on where I should be looking to see what is wrong, or tools I could run to figure out why my computer turns into a very angry paperweight after applying patches now?

Hi C&A,
I know it may sound a lil freaky but i've done some research on this matter. It's basically a technical error in Apple's Software Updater, the connection between the internet & software disconnect or timeouts due to lack of high internet activity which is the main reason why the speed starts to decline while downloading the iTunes.
Solution. This would only work well if you've got a broadband, otherwise this can take alot of time.
*Start downloading iTunes from the updater, within 2 mins... log in to your Facebook, email, keep clicking on pages every 20-30 seconds, as this will keep the connection stable, keep doing this till the iTunes downloads completely.

Issue with Software updates and Magic Mouse installs

Having the same problem with Magic Mouse install as the Airport Utility Update
My machine: Mac os x; 10.5.8
My Problem: Got Magic Mouse for Xmas. Prior to getting download for Magic Mouse I checked for any software updates. It called for Airport Utility 5.4.2 and MacBook EFI Firmware 1.4. I ran the software update for each, started the install and received the message:
*The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.*
(When I hit OK; or what ever it asked me to do the window closed and then the Software Update window showed w/ the message:
An error occurred during installation) -Duh
This is a shared machine... I am not the administrator so I went over to the ‘administrator side’ and tried to install the update software.
It installed the EFI Firmware 1.4
It DID NOT install the Airport Utility upgrade. It gave the same message:
*The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.*
I then tried to download the Magic Mouse Download. Went to apple.com for download:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/wirelessmousesoftw areupdate10forleopard.html
I got the download, then ran the install guide:
Intro/readme/license/destination select / installation type/installation
got to about 87% installed... and got the message:
Install Failed (yellow triangle):
The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.
What now?
I don’t understand how the source media can be damaged... it comes right off the apple site. Is there something on my end and if so WHAT?
Any help/direction appreciated.
Karen

I don't have a right arrow key issue but I do have a problem where the center wheel click option gets completely lost. I have hit set to use Expose all windows.
Well, I'll be going around just fine...the I notice I loose center wheel click. If I try and change center wheel click in System Center, then I'm really screwed. Then any thing I left click becomes selected and I have to drag it all of the place.. no way to release. I'll disconnect the usb receiver for the mouse.... a Logitech wireless laser mouse, MX 620.
I never had a problem until the Jan update, then the latest this week seems to have made it even worse.

Timeout issues with Software Update from Satellite ISP

Anyone had any experiences with resolving latency issues and/or what my ISP claims is "long ping times" causing timeout s with OS 10.4x Software Update?
I've had continuing issues with timeouts since changing ISP's to a satellite ISP here in Australia -- with our Macs seeming to be particularly sensitive.
- Can't access Software Update as it times out
- Same problems with some web sites
- Page loading can hang up and fail to complete, particularly if the page contains lots bells and whistles.
The ISP support desk has done their best, but has no Apple OSX expertise.
Ideas anyone?

Rick,
I’ve answered the questions you’ve asked, starting below. I am using a router for LAN with 2 IBooks and a Windows XP machine. For further info, I have also included all of the settings recommended by the ISP and additional test results when directly connected to the modem from my Ibook. (Hope I haven’t gone from not giving you enough information to giving too much…)
1) ISP: www.bordernet.com.au. The system is a two-way satellite link through what I think is an Optus satellite. Max speeds 64 kbps uplink and 256 kbps download. I seem to be getting consistent upload speeds of 48-52 kbps (with or without the router in use), but the download show at about 240+ kbps with the direct connection 150 kbps through the router – and sometimes things hang up altogether.
Setting a static IP address in the router seems to be slightly more stable as the hang-ups in page loading don’t occur as much, but the speed is still down. (Upload and download tests are done from http://www.ozspeedtest.com) The ISP says is not reliable, but they haven’t been able to give me something more reliable where I can get actual statistics that I can quote – they usually have me attempt to download a file from a local net and read off the download speed as it changes – with the comment back from them, “well that seems OK…) Unfortunately they have no one on the help desk who knows macs, or who can troubleshoot beyond what to them is the obvious.
2) Ping Test results (via router – see below):
PING www.l.google.com (66.102.7.147): 56 data bytes
64 bytes from 66.102.7.147: icmp_seq=0 ttl=241 time=1467.206 ms
64 bytes from 66.102.7.147: icmp_seq=1 ttl=241 time=1540.800 ms
64 bytes from 66.102.7.147: icmp_seq=2 ttl=241 time=1524.421 ms
64 bytes from 66.102.7.147: icmp_seq=3 ttl=241 time=1483.034 ms
64 bytes from 66.102.7.147: icmp_seq=4 ttl=241 time=1443.389 ms
64 bytes from 66.102.7.147: icmp_seq=5 ttl=241 time=2211.268 ms
64 bytes from 66.102.7.147: icmp_seq=6 ttl=241 time=1961.048 ms
64 bytes from 66.102.7.147: icmp_seq=7 ttl=241 time=1619.386 ms
64 bytes from 66.102.7.147: icmp_seq=8 ttl=241 time=1506.302 ms
64 bytes from 66.102.7.147: icmp_seq=9 ttl=241 time=1615.718 ms
--- www.l.google.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1443.389/1637.257/2211.268/237.610 ms
2a) Ping test results
PING www.apple.com (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=240 time=1618.438 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=240 time=2143.729 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=240 time=1804.615 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=240 time=2184.935 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=2025.381 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1593.362 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=240 time=1460.536 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=240 time=1449.835 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1560.768 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=240 time=1910.285 ms
--- www.apple.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1449.835/1775.188/2184.935/263.419 ms
Ping has started ...
PING 17.254.0.91 (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=240 time=1555.541 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=240 time=1483.936 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=240 time=1562.882 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=240 time=1523.844 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=1452.485 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1497.111 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=240 time=1485.532 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=240 time=1495.856 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1485.677 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=240 time=1504.615 ms
--- 17.254.0.91 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1452.485/1504.748/1562.882/32.186 ms
3) DNS Server: 61.88.88.88
4) Running through a Router: D-LINK DI-704P, have tried letting the modem set the DHCP itself, also using static settings given by the ISP:
IP address 10.16.143.74
Subnet: 255.255.255.252
Router: 10.16.143.73
DNS 61.88.88.88
Proxies 10.16.143.73 Port 9877
5) Same configuration when using a direct connection from the modem to my Ibook.
Test results with direct connection
Ping has started ...
PING www.apple.com (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=241 time=1452.367 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=241 time=1469.663 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=241 time=1579.472 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=1477.354 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1557.461 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=241 time=1480.565 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1470.410 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1490.254 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=241 time=1477.955 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=241 time=1497.614 ms
--- www.apple.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1452.367/1495.311/1579.472/38.652 ms
Ping has started ...
PING 17.254.0.91 (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=241 time=1531.316 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=241 time=1891.331 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=241 time=1669.007 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=2108.521 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1798.268 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=241 time=1698.021 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1568.465 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1918.039 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=241 time=1629.117 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=241 time=1482.781 ms
--- 17.254.0.91 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1482.781/1729.487/2108.521/187.331 ms
Hope all of this helps you to work out what is happening.
Cheers,
Frank

Issue with software update on Lumia 800

I recieved a notification of a Software update for my Lumia 800 yesterday morning and connected to Zune to upgrade from 7.5 to 7.8.
The first time I tried, it sync'd the phone then didn't go any further. I cancelled it and started again, this time it gave me a progress bar - step *of 10 and percentage done. Everything was ok until it got to step 9 where it turns the phone off then back on again - the phone came up saying new update installed but Zune hung for hours and didn't get to step 10.
My phone still says Windows 7.5 but no update available. I've tried a number of times to roll back to the old version but always hangs at step three - shows a picture of a computer with the phone but the cable not connected with a white arrow pointing as if to say you have to connect the phone but it's already connected.
24hrs later and still no joy.
Info on phone says -
OS Version 7.10.8773.98
Firmware Revision number - 1750.0823.8852.12430
Harware revision number - 112.1402.2.4
Yet no changes to my phone as per the blurb about the new improvements
scottie3ato
Attachments:
2013-03-17_10-40-46_424.jpg ‏1580 KB

My advice for you is to NOT update to 10.7.3, especially since you have a Macbook Pro. This computer is having lots of problems with this update, and since you don't have a backup organised, don't take the risk.
My computer was stuck on the update for 25 hours, and I had to hold the power button down and eventually restore from backup. If I didn't have a backup, I would have lost everything!!
If you really want this update and can't wait anymore, download the combo from the apple website (google it to be sure).
By the way, I just googled and it appears apple has withdrawn the update? See
www.theinquirer.net/inquirer/news/2144300/apple-pulls-mac-lion-snow-leopard-upda tes

HT4623 Issue with Software Update

I plugged in my phone to receive the software update. Half way through, received an error that it couldn't complete the update and try again later.Received a message on my screen to plug into iTunes for the update, however, when I plug into iTues, my computer doesn't register the phone and contines to display the message of plug into iTunes. I am stuck on this screen. Phone no longer works.
Any suggestions? Thank you.

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

Download issues with ios update. device hung up mid upload. any suggestions?

i downloaded the new ios update today. Device has hung up mid download. Now I can't turn ff or reboot the device. Or finish the download. Any thoughts?

Did you already try to connect in recovery mode, explained here?
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Pro Video Formats 2.0.1 update issue with software update

I have installed the Pro Video Formats 2.0.1 update six times and it still keep showing up like I never updated.

Okay. The Library>>Quicktime fix did not work at all for me. On my MBA 13" 2013 I attempted to successfully install the PVF 2.0.1 update no less than 16 times. On my MBP 17" 2011 - which I use for the bulk of my NLE editing - 6 times.
So I decided to look more closely at the "backup" scenario hinted at by fox_m earlier - plus run down the instances of a file named "CurrentVersion.fcpevent" which is ubiquitous in both FCP Events and Projects folders and Libraries.
First some background on what I found about this file "CurrentVersion.fcpevent".
Each FCP Project and Events Library, be it the default named "Final Cut Projects and Events" or a Library you create with a custom name like "Old Stuff", will have two versions of this file - each with the same name - but with different content - presumably because one contains metadata pertaining to the project and the other to similar content related to the associated event. Two files, each with the same name - for each event/project in the Library. Hmmm. Smell a problem?
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Thirdly, your FCP backups folder can also contain versions of this file.
So what did I do about it?
From my local HD (on each machine) I moved the FCP backup folder to a remote disc and deleted all instances of it on my local disc(s). Then I did the same with all FCP Libraries, Projects, and Events packages or folders.
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Weird issue with software updates in the Mac App Store

The Mac App Store routinely tells me that I have updates available, even though those are the same updates I successfully installed two days earlier. This has been happening consistently for about a month. (I'm on Snow Leopard)

That's only applies to systems that you own or control. In this case as it is your sisters machine you don;t own or control it.
Having said that if you did use your copy of ML on her machine it would be tied into your Apple ID. So anytime the system needed to be upgraded (or restored in the case of a mishap) she would need to use your Apple ID.
How well do you trust her?

Cannot connect to; Software Update, iTunes or the Mac App Store.

I updated to Lion on launch day and had problems with Software Update, iTunes and the Mac App Store connecting to the internet.
I was completely connected to the interent, so people told me to wait it out as the servers were probably struggling.
However, it's been two weeks and I still get this message:
It's the same with iTunes as well as the mac app store.
I'm at a loss as I can't update my computer.
Anyone else have the same problem?

same problem here
This solution work fine with me :
1. Systems Preferences -> Network
2. Under "Wi-Fi", click on the "Advanced" button.
3. Under the "DNS" tab, add the Google Public DNS - 8.8.8.8
4. Click OK, then click Apply.
5. Turn WiFi OFF, then turn it back ON again.
source : http://forums.macrumors.com/showthread.php?t=1192126

I just downloaded a new software update to my ipod touch and now my ipod is frozen with a screen picture of music round blue symbol and an arrow displaying a cable connection. I received a message saying that the download was not successful.

I just downloaded a new software update to my ipod touch and now the ipod and screen are frozen. I received a message that the download was not successful and now my screen is showing the blue round itunes symbol with an arrow pointing to the symbol and shows a cable below it. I have tried the restart of pushing the two buttons together and waiting 10 seconds for the apple symbol which appears and then go backs to the same stuck symbol. My computer is not recognizing the ipod either and will not connect. What needs to be done? Thanks.

Try manually placin the iPod in Recovery Mode and restore via iTunes.
Next try DFU mode and restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Downloaded the recent software update and now the screen is locked up with the apple icon

downloaded the recent software update and now the screen is locked up with an apple icon

Well I am having the same issue and I had not had to worry about getting a "licensed charger." The poster who responded offered not real insite and was rude to boot. I am also looking for the fix on this . My iphone will not even charge now on any charger. What the heck. I am not trying to treaten anyone either when I say I am frustrated with my iphone which in my case I have only had for a few months. I have already sent one in to be replaced and this is my second one. I have had troubles since the update GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR .

HT1551 I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so not a connection

Help. I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so the problem is not related to the connection. It happens only when we are trying to access Movies. Very confused. Our AppleTV was working fine until I did the new software update. Now this problem! Help!

re-add the shared lib
check the firewall on the computer

Downloading issues with Software updates/iTunes

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