Downloading iTunes extras (Error -50)

I've been trying for the last week to download the iTunes extras for one of the movies I recently bought.
every time I try to download it, it stops and gives me error -50.
what does this mean? How can I fix it? I'm currently in Costa Rica so I can't even get any support directly from Apple.
this is really frustrating me...
I've already tried resetting the cache and warnings, deleting the actual cached folder,
restarting my computer, resetting the internet connection,
nothing has worked. Have I been given some sort of corrupted file...?
thanks in advance...

Hi..
Could be the following:
Firewalls
Web Accelerators
Ad Filters
Virus Protection Software
From here > iTunes Store: "Error (-50)" when downloading purchased content

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Downloading iTunes Extra "Error -19" Message

Hey Everyone
I've recently run into a strange problem.
While downloading the iTunes Extra for two movies (TED Unrated + Batman Begins), I'm getting the error -19 message.
The extras download fully, I can see in the Status window that iTunes starts processing, then I get "stopped (err = -19)."
There was a problem downloading “Batman Begins - iTunes Extras / Batman Begins / Christopher Nolan”. An error occurred while reading from the device.
Please check that the connection to the network is active and try again.
I'm running iTunes 11, with MacOS 10.6.8.
Any help is greatly appreciated.
All the best!

I went through the forums and I found several other threads with exactly the same problem:
https://discussions.apple.com/message/20998828#20998828
https://discussions.apple.com/message/20622344#20622344
https://discussions.apple.com/message/20842273#20842273
https://discussions.apple.com/message/21000350#21000350
I contacted Apple support and the representative added the album back to my available downloads in iTunes, but the problem still persists. All songs download fine except for the iTunes LP.
I wonder if anyone using the US iTunes store is having this problem... I'm starting to guess this is related to the LP not being available in some of the other stores, which is strange as the album with the LP was available for sale...

Why does itunes download itunes extras twice for movies

Hi All,
I lost some movies so am having to re download again from the purchased section in itunes.
When i download i have been downloading all three versions of the film, sd, 720p and 1080p.
The problem i have it is downloads itunes extras for every version. The file is smaller in size for the sd which in understandable however the file is the same size for the 720p and 1080p so im guessing i have exactly the same files twice in the library.
Also when i look at my movies collection in itunes in shows the film three times! On one icon i can open either the extras or the film and on the other two icons only the extras. When right clicking on the extras icons it shows a file size on both which make be belive they are both sd versions!
Any help would be apreciated.
Thanks

Anyone?

I get error -50 when trying to download iTunes Extras

Every time I try to download the iTunes Extras for movies I've redeemed via Digital Copy the download fails to complete. It usually errors out with error -50, but occasionally I get another error. No matter how many times I retry or resume the download it still errors out at the exact same place. For example, The Little Mermaid extras always die at 212.7 MB into the download.
Any ideas on what could be wrong? This has been going on for months. As you can see, the movies (and apps) themselves download just fine. It's only the iTunes Extras that are failing.
I've tried disabling all firewalls. I'm using a Linksys EA4500 router and a Comcast-provided business gateway.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in theSpecific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Error 1003/8003 when downloading iTunes extras for Avatar

So I have recently purchased Avatar, and I saw the nifty iTunes Extras badge, which further encouraged me to buy it.
Lo and behold, I can download the core movie, but the extras won't download. I researched the error codes on the web, tried all the suggestions I could find to no avail. As a last resort I contacted iTunes Store support. They insist the problem is on my end, even after I thoroughly described all the steps I've taken to resolve any possible reasons on my end. They reset something on my account, and I was able to download the artwork, but the file itself (1.7+GB) won't download. Out of desperation/curiosity I clicked the "In the Store" button while viewing the extras artwork. The message there says that the file isn't in their Store - screenshot below:
So I send them this file and the representative STILL wants me to contact AppleCare support for technical support for issues on MY end. Clearly the message in the iTunes Store screenshot above indicates the problem is on their end, and they refuse to fix it, or offer me a partial refund for only receiving half of what I paid for, nor will they issue me a store credit equal to the same.
I realize I'll probably never be refunded or get any kind of a store credit, but I'm hoping Apple does the right thing, or fixes their problem.
I have tried downloading the extras on no less than 3 computers; 2 Windows 7 Pro 64-bit, and 1 27" iMac running 10.8.x. All with the latest versions of iTunes installed, and on no less than 4 different networks.
Anyone else have problems like this?

I have just received an e-mail from Apple iTunes Support and they have issued me with a FULL refund of the purchase price of Avatar and the ( seemingly ) unobtainable iTunes Extras!
I seemed to be getting nowhere after Apples iTunes Support put me through the ringer making me re-try the download ( twice! ); delete my downloads folder and re-try the download AGAIN; and finally having to re-setup my old HP DV7 laptop ( I'm currently using a 17" MacBook Pro Retina ) and retry the download yet AGAIN!
Needless to say the outcome in each case was exactly the same! Avatar the movie downloads perfectly and The Extras file fails at zero% with TWO error 8003s!
Through all this I did everything, no matter how seemingly stupid it seemed that was asked of me and CONTINUED to insist that the fault was on their side and NOT mine!
iTunes support have finally advised me that they don't know when or even IF the file will be checked/repaired and in view of that and that I am a valued customer ( I'd want to be after buying 1.5TB of Music, Movies and TV Shows ) that they would refund me the FULL price I paid for the Movie and Extras!!
So, I would urge ALL of those who have written to this forum to write again to iTunes Support and DEMAND full refund for a faulty product ( the Movie PLUS Extras ), citing MY SUCCESS as precedent for that refund.
I'm saddened that it seems impossible to make Apple fix this file, but at the very least we should be re-imbursed for our trouble ( and our ability to put up with sh*t <sigh> )
So, good luck and start demending your right to a FULL refund!
Christine

Errors when downloading itunes extras for movies

what do i need to do to get some itunes extras to download on my computer? I keep getting an error message of (err= -19) but when i go to retry to download them it just goes back to the error message.

I have just received an e-mail from Apple iTunes Support and they have issued me with a FULL refund of the purchase price of Avatar and the ( seemingly ) unobtainable iTunes Extras!
I seemed to be getting nowhere after Apples iTunes Support put me through the ringer making me re-try the download ( twice! ); delete my downloads folder and re-try the download AGAIN; and finally having to re-setup my old HP DV7 laptop ( I'm currently using a 17" MacBook Pro Retina ) and retry the download yet AGAIN!
Needless to say the outcome in each case was exactly the same! Avatar the movie downloads perfectly and The Extras file fails at zero% with TWO error 8003s!
Through all this I did everything, no matter how seemingly stupid it seemed that was asked of me and CONTINUED to insist that the fault was on their side and NOT mine!
iTunes support have finally advised me that they don't know when or even IF the file will be checked/repaired and in view of that and that I am a valued customer ( I'd want to be after buying 1.5TB of Music, Movies and TV Shows ) that they would refund me the FULL price I paid for the Movie and Extras!!
So, I would urge ALL of those who have written to this forum to write again to iTunes Support and DEMAND full refund for a faulty product ( the Movie PLUS Extras ), citing MY SUCCESS as precedent for that refund.
I'm saddened that it seems impossible to make Apple fix this file, but at the very least we should be re-imbursed for our trouble ( and our ability to put up with sh*t <sigh> )
So, good luck and start demending your right to a FULL refund!
Christine

Error when downloading itunes extra from icloud

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I've done some searching on this forum and found another thread where people have resolved this problem:
http://discussions.apple.com/thread.jspa?messageID=8055784&#8055784

Can't download iTunes. Error: Service "Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.

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Hi mommybearof2,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
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For general advice see Troubleshooting issues with iTunes for Windows updates.
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Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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tt2

Downloading iTunes extras (Error -50)

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