Downloading iTunes (PLEASE HELP!)

I have tried downloading iTunes 6 in all different places in the apple web site but the same thing keeps happening. I'll click it then the box will turn white or the whole computer web page will turn white! I got got my iPod mini fixed and its set up for a mac so the guy at the Apple store said to download iTunes 6 and then the iPod software updater (if that makes any difference) PLEASE HELP!!!!!!!!!!

Hi Chris,
Maybe you could try the following process:
1) install the Microsoft tool "Windows Installer Clean Up" which you can find at the Microsoft website http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 (msicuu2.exe);
2) run this program, clean up iTunes AND QuickTime (only these two) and restart the pc;
3) install iTunes 6 (wherein QuickTime 7 is included) at http://www.apple.com/itunes/download (iTunesSetup.exe).
That's all and I think both programs will work now stable and perfectly together (and of course without any loss of earlier downloaded music).
Kind regards,
Eve

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