Downloading Lightroom and Photoshop
I have tried downloading these products. As soon as Lightroom gets to 42% it gives me an error and bombs out
Please help
Hi Bazaruto ,
Can you please share some more details, about what error, any screenshots to suffice it, would be added benefit.
- LP
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Use another browser.
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Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
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I purchased the new lightroom and photoshop in August 2013. Because I purchased the student one I had to send a picture of my student ID card to prove I was a student and a bunch of other things to say which school I go to. Its now Feb 2014 and neither of them are downloaded to my computer and I never got a confirmation email back from adobe.
When It gives me the option to put my serial number in the boxes I always run short.
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Thank youYou need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
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Download the Creative Cloud app from your account, sign in and install the programs from there.
Mylenium -
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Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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Trying to be sure I have latest versions of Lightroom and Photoshop (I am on monthly subscription plan). After I sign in - told I need "administrative privileges to continue." The initial downloads went without any problem. I am not sure what to do next. My computer is at home. It is a new iMac.
Are you using your Mac with an Administrator account?
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I've had a confirmation to say payment gone through - i bought the photography $9.99 a month package - for lightroom and photoshop. Nothing showing in my orders... I can't downlad the product? I'd like to get help
Does any subscription? Try downloading the Creative cloud Desktop Application and install it sign in then install the products https://creative.adobe.com/products/creative-cloud or download the products installers. Follow download instructions closely http://prodesigntools.com/adobe-cc-direct-download-links.html
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That is the photography plan, if you want more programs you need the full CC plan.
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So how do I do it?
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Payment made for lightroom and photoshop joint package, still prompted for serial number
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Hi ,
I think you have downloaded the program directly from adobe. As you have the Photography plan, then you have to download this from Creative Cloud Desktop then they will be activated through with your email address. Then it will not ask for serial number. -
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All you need to do is install Adobe Creative Cloud application using which you can download Photoshop as well as Lightroom apps .
https://creative.adobe.com/products/creative-cloud
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https://helpx.adobe.com/creative-cloud/help/install-apps.html
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