Downloading mavericks and it's been on the apple logo for more than 2 hours

I started downloading mavericks and I have a 2011 MacBook Pro and it's been at the apple logo with the greyish white screen with the turning wheel for over 2 hours I'm not sure if that's normal. It would be great if someone who had a familiar problem I'm thinking about rebooting it if that's a good idea?

Hi there Ta01,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
-Griff W.

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I am trying to upgrade my macbook pro to os x mavericks, but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?

I am trying to upgrade my macbook pro to os x mavericks， but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?

Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W.

HT2493 I downloaded Maverick and when done noticed that the "BURN" icon for my cd/dvd burner is missing. Where did it go and how do I get it back?

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In a Finder window, right click on the window's tool bar, select Customize, and drag the Burn button to the tool bar.

I'm trying to set up my iphone 5s and it has been on the apple screen for hours with no improvement

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You need to connect to the compuer via the lighting cable that came with it. IF that failes follow this article http://support.apple.com/kb/HT1808

HT201412 Hello I made a update on my ipod to the ios 6 and its just been showing the apple logo then goig off and repeating that any ideas or help please?

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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar

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HT5988 I downloaded Mavericks and now my WD Smartware that I use for Time Machine is no longer compatible with this OSX version? How do I make that unit compatible? olefromca

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I agree entirely, been messing with this since the upgrade to Mavericks but I didn't find it quite as easy as uninstalling the WD smartware as it still operates when you plug the drive back in - I think it gets loaded onto the drive and runs from within (?). The advice from WD was that time machine was faulty and I should contact Apple...thanks guys!
Anyway, for the OP's benefit, this is what I found:
1. My problem was that time machine couldn't see any further back than before the Mavericks install, but if I opened up and interrogated the WD drive, the old backups were still there.
2. When TM started doing new backups, it overwrote the ones that it could see, not the oldest ones on the drive. This indicated to
me that the WD software had somehow partitioned off the old backups and excluded that part of the drive from being overwritten. Of course, as the drive was practically full, it meant that any new backups wouldn't fit in the available space.....
3. The only way I could find to resolve this was to use the disc utility to erase and repartition the external drive. This will obviously remove all of the old files and backups, but I was more concerned about keeping a current profile as backup rather than a load of stuff from months ago.
4. Anyway, what happens after the eraseure has completed is that you get the WD icon on the desktop, and you're invited to install the software - this means the software has now been deleted. Juts don't reinstall it, just let TM do it's backup and all is well.
Usual disclaimers and warnings about keeping another copy of your system etc. obviously apply, and I know this is a radical move to delete all your old data but it worked for me. I guess I didn't appreciate that you could use the external drive without the software that came with it and just followed the screen guide.
I'm also aware that if you don't want to use TM to do a complete restore and only want to find one old version of a document, this is difficult. However, you can then install the WD software and find the file but you'll then have to do this all again.....

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No support for jailbroken phones will be given in this forum or from Apple.
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Can I add my own art work to my albums in iTunes and/or share them with the Apple Store for downloading?

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Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

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If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
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My ipod has been stuck on the apple logo for two days

my ipod has been stuck on the apple logo for two days after plugging my ipod into a macbook that has recently jailbroke a friends ipod. i did not jailbreak but my ipod still crashed. my home button is broken so i am not able to do all these home remedies i find on the internet. can apple help me or should i just give up on my ipod?

Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
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My iphone 2g just went dead and wont turn on past the apple logo

Hey Guys,
i got apple iphong 2g 8gb and it just went off after tryin to recharge it using AC outlet.The phone wont get past the apple logo after doing all the stuff i found out in my thorough search in the internet.
I tried all stuffs like hard reserts by holding the sleep+home button but it wont help either coz its restarts and shows the apple logo for a few seconds theng BANG! its off...
I also tried a custom restore by downloading a 3.1.3 ios ipsw file from some website coz i didnt even know what firmware my phone was running on then putting the phone into recovery mode but after itunes extracting the software it tries to install it into the iphone and the iphone would just restartve, apple logo for a few seconds then off...itunes then gives me error 1603.Tried restoring a million times with the same results even when on DFU mode.....
Guys i need a serius help from every corner coz ma i really love my phone....and i wont care if the solution involves deleting everything in it....i just dont understand why it doesnt even restore.....
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Here are some suggestions: iOS: Device not recognized in iTunes for Windows
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I have no clue what I'm doing. I held the home and lock button and ignored the slide to power down screen. Now my phone has been locked on the apple logo for two hours. I've tried hitting both buttons in all combinations. I had nearly a full battery before this fiasco. My phone is fully updated. Help me please?

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My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo. Tried reset option/troubleshoot several times. Also wont show up on computer at all when I plug in to USB.

Can someone please help with my issue listed - My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo. Tried reset option/troubleshoot several times. Also wont show up on computer at all when I plug in to USB.
Any tips are very much appreciated.

Place the iPod Touch into DFU mode. This will be similar to what the factory would do to install the iOS onto new iOS devices.
Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
To place your iOS device into DFU mode.
First connect you iOS device to you computer.
Open iTunes if not already open
Now turn off your iOS device using the power swipe.
Press the home and sleep button on your iOS device for 10 seconds.
Release the sleep button but carry on holding down the home button. For another 10 seconds.
Your iOS device should now be on DFU. Click on restore and iTunes will download the latest iOS for your device.
Hopefully that sorts it if not, you will have to go to a service centre or call Apple Care up and get them to collect it and repair it. (replace it) Or go into an Apple Store.

Downloading mavericks and it's been on the apple logo for more than 2 hours

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