Downloading mountain lion error: how to fix?
just bought my macbook pro 3 days ago and am trying to download free version of mountain lion in app store but keep getting msg "an error has occurred". It wont allow me to continue downloading
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i have a macbook pro (almost positive that its a 2010 version) and i got mountain lion. The BIGGEST AND MAIN REASON i bought mountain lion was so that i can do airplay, allowing me to mirror image what is on my mac to my Apple TV. my whole computer is updated as far as the displays and newer features but the small airplay icon will not show up on the top of my screen. therefore, not allowing me to mirror image what is on my mac to my tv... it is connected to the same wifi as my apple tv. idk what to do. could it be because my macbook pro is a 2010? desprately looking for help...please help me with this issue
thank youWelcome to Apple Support Communities
Read > http://support.apple.com/kb/HT5404 AirPlay Mirroring requires an Early 2011 or newer MacBook Pro, so your MacBook Pro isn't supported.
To mirror your MacBook Pro's display onto the Apple TV, you can use an application like Beamer or AirParrot even if AirPlay Mirroring isn't compatible -
I dont get why it asks me for my password and two security questions when just buying something from the app store, but the questions wont change.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Can't download Mountain Lion - error message
The product distribution file could not be verified. It may be damaged or was not signed.
Spotlight won't find it as it's a system(-ish) file, so doesn't expect you to be nosing around in there!
You should see sub-folders below /var/folders. All I did was explore these sub folders (and any sub-sub-folders etc) until I found the com.apple.appstore file. Then (peeking from behind my hands) I deleted it.
I found mine in var/folders/gn/hdq2sz..../C
Then disable everything you can in Virus Barrier and try and install from the appstore again. I can't remember if I rebooted before retrying or even quit and restarted app store, but it might be worth doing that if it still doesn't work.
Good luck.
Message was edited by: Alasdair Mackie1 -
Keep getting this pop up box after downloading Mountain Lion ( had Snow Leopard) time profile failure (in a small box).... how do I fix it ??
Pleeeease can any one help i??? t pops up all the time and I have have to confirm in OK box.
I´m not a PRO on a MACCan you provide a screenshot? I haven't ever heard of such an error. I suspect it may be third-party software of some kind.
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I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office. -
downloaded Mountain Lion OS X ...but is not installing . gets stuck at last 9 mins and shows error. Asking to contact software provider. how to complete installation ?
P.S. The order status in the app shop says - complete - but no download option anywhere.
And when my computer wants to reinstall mountain lion - it says, that this ID did not purchse Lion
What is this supposed to mean? I have to purchase Lion OS as well? or it means mountain lion by this message, but just doesnt see, that my account bought it? -
I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening/how to fix it?
Welcome to Apple Communities
Press Command and R keys in boot and reinstall -
ERROR DOWNLOADING MOUNTAIN LION (100)
Can't download Mountain Lion?
OK, here is how to fix the issue if you are using Intego Virus Barrier X6
1. Disable "Ad Banner Filter" under "Surf" in X6
2. Shut down your mac
3. Restart into Safe Mode (holding Shift key until it fully starts up)
4. Check date & time, make sure auto adjust time & location are both selected, then restart your Mac
5. Once restarted, try to purchase Mountain Lion
This solution worked for me and did not require the need to uninstall X6, but make sure that you have the newest X6 update for Mountain Lion compatibility before you try to install OS X 10.8.
Once you have downloaded and installed ML, you should be able to turn the Ad Banner Filter back on. -
An error occurred while downloading Mountain Lion OS
An error occurred while downloading Mountain Lion OS and can't download it anymore. Please advise on how to resolve this problem. Thank you
I have followed these steps :
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/com.apple.appstore"
- It will take you to a folder. Delete the whole folder and empty the trash.
- Launch the App Store. Sign in and then reclick the Mountain Lion buy. It won't charge you again.
Then I restart my system in safe mode. And downlad installer again
This time it is installed. And I am really happy -
"An error has occurred" downloading Mountain Lion. What should I do now ?
"An error has occurred" downloading Mountain Lion.
I accidentally closed the application app during download of Mountain Lion and now it shows "An error has occurred"
In the application app there is a grey button next to the error message, if I click on it nothing happens
Mountain Lion is showing in Launchpad as waiting, if I click on it, nothing happens
What should I do now ?Launch the App Store.
From the App Store menu bar (top of your screen) click Check for Unfinished Downloads
If that doesnt help, try here > Mac App Store: How to resume interrupted downloads -
Hash mismatching error while downloading mountain lion
i got a has mismatching error when downloading mountain lion in app store, any way to fix it?
Try downloading it in safe mode. Hold the Shift key while your Mac is starting to start into safe mode, and then, open App Store > Purchases, and download Mountain Lion.
If it doesn't work, contact with App Store support > http://www.apple.com/support/icloud/contact -
I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
When I tried to list my problem on this forum it lists your OS at the bottom and mine had Mountain Lion listed as what I was using so apparently it didn't erase it. Want to know how to get Mountain Lion off and put my Snow Leopard on so things start working right.Go to the menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience. -
i downloaded mountain lion for my macbook pro and i want to install it on my sisters' macbook air, my question is, how many times can i share my purchase?
Association of Associated Devices is subject to the following terms:
"You may auto-download Eligible Content or download previously-purchased Eligible Content from an Account on up to 10 Associated Devices, provided no more than 5 are iTunes-authorized computers."
That information is available here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you re download Mountain Lion using your Apple ID on her Mac, your sister will need to use your Apple ID and password to install and update apps. -
Error while downloading mountain lion
i was downloading mountain lion ..left it overnight..in the morning saw a error message in the app store purchase list ..to remove the error i clicked on the x showing on the side of the error. However it removed the mountain lion download from list only ...
what do i do ? i donot want to download it from the start ..i searched the file on the mac book air but could not locate the part downloaded file ..help !Try downloading it in safe mode. Hold the Shift key while your Mac is starting to start into safe mode, and then, open App Store > Purchases, and download Mountain Lion.
If it doesn't work, contact with App Store support > http://www.apple.com/support/icloud/contact
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