Downloading movie rental without being charged twice
I'm new to iphone. I tried to rent a movie on my iphone and it began downloading then a message came up saying file too big - download to your computer and transfer to you iphone. How do I download it to my computer without being charged the rental again? My account has already been debited when I tried to download to the iphone. Thanks.
iTunes running: Store>Check for available Downloads.
Similar Messages
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The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?
Hello ktsuchiya
If you can get your rental to download by going to Store > Check for Available Downloads, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I've downloaded the new Ted Movie but the movie has a delay on the picture to voice can i download the movie again without being charged twise ?
Open itunes on your computer. Click Store>Check for Available Downloads
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Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I recently purchsed Black Hawk Down but can not find it anywhere in my purchase history and have cant seem to find where i can download it again without being charged? Please Help!
Hi..
Check your debit or credit card account to see if the transaction went through, or if you purchased from the balance of a redeemed gift card, see if the amount of purchase was deducted.
Account Home - Apple Store (U.S.) -
I purchased tv episodes on apple tv and had to delete the episodes to make room for me to be able to download other stuff. Now I want to watch those episodes I already paid for again. How do I re-download those episodes to my apple tv without being charged again?
Welcome to the Apple community.
Assuming you are in a location that supports re-downloading of TV shows, you can download any purchased TV shows from the purchased option in the quick links section in the top right-hand corner of iTunes on your computer. -
This purchase was from a while back and it was long before the cloud but when I was donloading everything that I had purchased before I could not find any of my movies
You only get one download of movies. It is your responsibility to backup your purchases.
If it never downloaded at all, then click Store>Check for Available Downloads -
I rented a movie teh other night and started the download. It was taking a while so I went to bed. In the morning there was an error message and the movie did not download. I did nothing as I figured I would just try agian another day. A few days later I received my receipt by email. I had been charged even though I never got access to the movie. I tried to access the download again, but can not figure out gow to download the movie agian without being chraged. PLease help.
You could try the Store > Check For Available Downloads menu option. If that doesn't start it downloading then you will need to contact iTunes support (rentals are a one-time only download, so they will need to add it back into your queue).
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film, click the arrow to the left of it and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?
You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck. -
The movie I downloaded from my iTunes Store did not download properly to my iPad. How do I reload it without being charged.
Ringtones are currently a one-time only download, but if it's not on your phone and it hasn't copied over to the Tones section of your computer's iTunes library then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?
kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled. -
can i re-download a movie without being charged again
No, films are currently a one-time only download. Have you not got a backup of them on, for example, an external drive that you can copy back onto your computer ? And have you checked that the films have actually been deleted from your computer, it's not just that the pointer to them in iTunes has been removed ?
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HT1498 How do you return a movie without being charged, ie. if you rented it in the wrong language.
How do you return a movie without being charged, ie. if you rented it in the wrong language.
How do you return an App if you are not happy with how it works.Purchases and rentals are final acording to Apples TOS.
You can try and get a refund by contacting support by clicking the link below.
Contact Support -
Can I download software from App store that I already own the disc without being charged?
I own Call of Duty 4 on disk and it is loaded on my MBP, but I was wondering if I can download it from the App store so that any updates, for example, can be kept up to date, without being charged again for the software?
No unfortunately that is not possible. If you bought the app on disk you would have to buy it again to get it from the app store.
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Dean W. BallewWelcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
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