Downloading movies from Netflix

I have a Netflix service and would like to download to my Tivo.  I have signed in all the right places and when I try the process Netflix says its downloading but the picture turns gray and nothing happens.  Does anyone know what the problem is?  Verizon tech support doesn't know and suggests I buy their premium service.
Message Edited by bethanycarol on 04-03-2009 08:10 PM
Solved!
Go to Solution.

hjason7812 wrote:
that is not true i have a 1.5mbps speed dsl and i get fine picture quality. but then again i have a hd gpu. so it might be because of that.
but i hardly every have any problems watching movies on netflix.
i even have a ps3 and not much problems downloading movies from there either. or online play so i guess it might be the wires that are your problem
 That is good to hear. I based my post on information read online regarding required bandwidth for streaming video. Perhaps the technology has improved. Yes PC hardware could be a big factor when handling compression. In the past when I had DSL at 1.5 the compression artifacts where just unacceptable.

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