Downloading mp3s and getting only the exhortation to buy quicktime pro

Hi there,
I do IT support for distance ed. students at a university, and some of them who are PC users are having trouble downloading mp3 files of lectures. When they right-click, there is no option to 'save target as', only the invitation to purchase Quicktime Pro. It's my understanding that it SHOULDN'T be necessary to purchase this product in order to download these files. What can I suggest that they do to remedy this inability to download mp3s?
Thanks in advance.
kcparker

This is the note I got back from my tester. Any other thoughts?
That is not working for me. It is a little different path to get the location but I think I did what you were instructing.
QuickTime
Edit-Preferences-Quicktime preferences
Browser Tab
MIME Settings
MP3-MPEG layer III movies and streams and put a check in the boxes, MP3 audio and MP3 playlist
But it still only gives me the PRO save as source option.

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