Downloading osx Mavericks
When I try to download osx mavericks it gives me an error message. It says "We cannot complete your purchase, The product distribution file could not be verified. It may be damaged or was not signed." Could anyone tell me how to fix this?
For those like me who can't see the progress of the download happening on that little bar that comes with launchpad, or on the icon that opens up in the dock, here is your solution:
Open activity monitor, go to the network section, and you can see under Data recieve/sec, how fast you're downloading Mavericks. For me the speeds were 500kb/s on average and reached peaks of 1MB/s. It took about 5hrs for me (last week).
I'm downloading it for another computer this week the download is going by much faster. It's a function of your internet connection as well as the number of people trying to download the software.
Similar Messages
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As mentioned above I have just downloaded OSX Maverick to my iMac. I am now having a lot of problems with iCloud. I get the message that "This iMac can't connect to iCloud because of a problem with, and then it goes on to quote my e-mail address. It then says to open iCloud preferences to fix this problem.
I do this and no matter what I seem to do this message continues to return.
Can anybody explain how to resolve this problem (please bear in mind that I am noy very computer literate).
Many thanks
MikeHello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike -
After downloading OSX Mavericks, my AOL mailbox has disappeared and all AOL messages have been lumped in the inbox along with my gmail messages. What do I have to do to get my AOL mailbox back?
Linking AOL and gmail? I don't know what that means. But if it means what I think it does - that you have the AOL and gmail servers chatting directly with each other through some configuration, I'd definitely disable that.
In general, the messages either aren't deleted, or aren't correctly deleted, or there's a protocol or network error, or some sort of a mail server error.
First diagnostic is a mailbox repair. Mail.app > Mailbox > Rebuild
Then verify that the credentials are correct and the connection is reliable:
Mail.app > Window > Connection Doctor
And yes, if you have gmail and AOL chatting directly with each other, undo that. -
Where can I download OSX Maverick? I'm looking for the link where there is the "download button" I can't find it! Please Help!
What is your current operating system? It needs to be at least Snow Leopard 10.6.8 in order to have the App Store available.
Which Mac are your trying to upgrade? It needs to be:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009) -
When I try to download osx mavericks, it takes and xtremely long time...like over 2 hours just to get to the half way mark...then the downloading icon on my dock for it just disappears after it has been half way finished.
I am running on a mbp 10.6.8 model macbookpro5,5I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?
Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future. -
After downloading OSX mavericks does my previous data get erased
Just an update... A rep contacted me and we did a screen share. They were convinced that I wasn't full of <insert proper word here>. They promised to get back to me in a few days, and now? A few months later? Nothing.
Still no files. Still no correction... Still no nothing from Adobe.
The person I spoke to was kind, saying he'd make sure I got CC for free for a while...
Still though, no follow up.
Adobe, are you going to correct this or just let your customer suffer at your mistakes? -
I have just purchased a new macbook pro retina and I am unable to download OSX Mavericks.I would be grateful of any help with this.
The available download is not able to boot your Mac because of the newer hardware in that Mac. When Apple releases an update that has the necessary drivers, you should be able to download it.
The versions provided in Recovery will be able to boot your Mac if you need to reinstall.
http://support.apple.com/kb/ht4718 -
I just downloaded OSX Mavericks and it tells me iPhoto is not supported. I have lost access to all my photographs. Can anyone tell me how to recover them?
Thanks!Here's the current version of iPhoto. Try installing that, and see if things work better.
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I downloaded OsX mavericks and it doesn't want to instal.
i downloaded OsX mavericks and when i came to instal it a message appeared 'close all applications to instal'. i clicked on it several times, waited, and nothing happened. Then i clicked 'quit instal', the downloaded Os X mavericks disappeared and i'm downloading again. Did anyone face the same problem? Any idea what to do if it doesn't instal again?
Hi daddyh,
Welcome to the Support Communities!
The "Install OS X Mavericks" application will appear in your Applications folder once it is downloaded.
Check the Applications folder to see if it is there, or do a Spotlight search for this file.
Double click on the Installer file to begin the installation.
The file will be removed once Mavericks has been installed.
Apple - Upgrade your Mac to OS X Mavericks.
http://www.apple.com/osx/how-to-upgrade/
Apple - OS X Mavericks - See everything the new OS X can do.
http://www.apple.com/osx/whats-new/features.html
Cheers,
- Judy -
Impossible to download OSX Mavericks from App Store
I would like to upgrade to Mavericks, but I can't download OSX Mavericks form AppStore, because my computer is always smashing into the process. After restart, I see in Launchpad, that the download is in progress, but it is paused.
I tried it several times, but the result is always the same: I have to press power button to get my computer alive again.
I have a MacBook Pro, purchased in May 2010, running OSX Lion. Could anyone help me how to solve this?I tried with wifi and with cable as well. Unfortunately with the same result.
Some days ago (since 24.11) my computer seems to be totally damaged, because it is smashing always in ten minutes after start. It is no matter if I start a browser or just want to write an email. After a few minutes comes the "beachball"... I think it has to get a clean install, but to manage that, I would have an OSX setup file.
Before 24.11 evening it has no problem except this download issue. -
After downloading OSX Maverick you then cant use work. excel or powerpoint. What do i use and how can i recall my word documents etc
Use Office for Mac 2011. If you have it, open one of the programs (Word, Excel, PowerPoint) and do Help > Check for Updates from the menu.
Otherwise, purchase Office 365 and use that. -
I just downloaded OSX Maverick and now I cannot drag addresses from my contacts to the "To" box when sending email. How can I get back to dragging groups or individual contacts to emails?
Starting to type a name and getting a list of matches is good but it's not a substitute for being able to choose twenty or thirty names from your address book and dragging them into the "To" field. Of course many contacts can be put into a group but I may want to send occasional emails to many people who don't fit any group, and there may be no need to create a group just for that email.
If you agree please send an email to apple feedback for Maverick OS X. -
Downloading OSX Mavericks is asking for password?
On downloading OSX Mavericks it is now asking for the administer password yet my iMac was set up from the shop without an administer password, any ideas?
Thanks
dj30OK guys have just read the previous questions & answers on this so will now go set up admin password & take it from there, fingers crossed!!
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HT201364 I download osx mavericks, how do i install? Please help!
I download osx mavericks, but I don't know how to install. Please help!
Anyone can teach me?If it has finished downloading it starts automatically. All you do is click on the Install button. If his isn't what has happened, then the download is incomplete or corrupted or you did not download it from the App Store.
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