Downloading pdf.acsm files

I installed Adobe Digital Editions & bought an e-book from Google.  When I try to download it the Adobe reader has an error message, "pdf.acsm not a supported type file."  Any ideas?

Moving this discussion to the Adobe Digital Editions forum.
ThomasReid7 I would recommend beginning by installing Adobe Digital Editions from http://www.adobe.com/products/digital-editions.html.

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  • ACSM files cause Adobe Digital Editions to crash

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    Path:                  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
    Identifier:            com.adobe.adobedigitaleditions.app
    Version:               4.0.3 (1)
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Digital Editions [12973]
    User ID:               501
    Date/Time:             2015-02-20 10:33:19.660 -0500
    OS Version:            Mac OS X 10.10.2 (14C109)
    Report Version:        11
    Anonymous UUID:        12261240-CB1F-1125-6265-AEEA6B04C483
    Sleep/Wake UUID:       9E40FE2A-46A7-4649-A29D-12D9E6739466
    Time Awake Since Boot: 220000 seconds
    Time Since Wake:       3500 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000102350000-0000000102bbc000 [ 8624K] r-x/rwx SM=COW  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.adobedigitaleditions.app 0x00000001025e63a9 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
    1   ePub3.dylib                   0x000000010362eebb ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStrea m, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
    2   ePub3.dylib                   0x00000001036312fb std::__1::shared_ptr<ePub3::FilterChainSyncStream> std::__1::shared_ptr<ePub3::FilterChainSyncStream>::make_shared<std::__1::unique_ptr<ePub 3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>&>(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&&&, std::__1::shared_ptr<ePub3::ManifestItem const>&&&) + 125
    3   ePub3.dylib                   0x000000010362fffd ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3 ::ManifestItem const>) const + 437
    4   ePub3.dylib                   0x00000001035e564a ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 270
    5   ePub3.dylib                   0x00000001035f5f9a ePub3::ManifestItem::ReferencedDocument() const + 176
    6   ePub3.dylib                   0x00000001035d82b0 ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 118
    7   ePub3.dylib                   0x00000001035e03c7 ePub3::Package::Unpack() + 26647
    8   com.adobe.adobedigitaleditions.app 0x0000000102683362 BookContainer::OpenFile(ePub3::string const&) + 2222
    9   com.adobe.adobedigitaleditions.app 0x0000000102683c2f BookContainer::OpenContainerForDRMModule(ePub3::string const&) + 43
    10  com.adobe.adobedigitaleditions.app 0x00000001025e5029 DRMModule::ProcessFile(ePub3::string const&, ePub3::launch) + 1007
    11  ePub3.dylib                   0x00000001035baefb ePub3::ContentModuleManager::LoadContentAtPath(ePub3::string const&, ePub3::launch) + 793
    12  ePub3.dylib                   0x00000001035d2f7c ePub3::Container::OpenContainer(ePub3::string const&) + 68
    13  com.adobe.adobedigitaleditions.app 0x00000001024c717f dpdoc::Document::getPackageProps(char const*) + 311
    14  com.adobe.adobedigitaleditions.app 0x00000001024018b2 _reader_create(char const*, RECORD_TYPE, void**, char*, unsigned int*, signed char) + 220
    15  com.adobe.adobedigitaleditions.app 0x000000010235c554 +[Reader createReaderHandle:type:readerHandle:errorString:] + 104
    16  com.adobe.adobedigitaleditions.app 0x000000010236c012 -[MainWindowController openBookInReadingView:errorString:] + 184
    17  com.adobe.adobedigitaleditions.app 0x000000010236c379 -[MainWindowController onReadInMainWindow:] + 264
    18  com.apple.CoreFoundation       0x00007fff8be63cdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    19  com.apple.CoreFoundation       0x00007fff8bd55244 _CFXNotificationPost + 3140
    20  com.apple.Foundation           0x00007fff8443ec31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
    21  com.adobe.adobedigitaleditions.app 0x0000000102392bd4 -[FulfillmentTaskManager onLibraryItemDidAdd:] + 97
    22  com.apple.CoreFoundation       0x00007fff8be63cdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    23  com.apple.CoreFoundation       0x00007fff8bd55244 _CFXNotificationPost + 3140
    24  com.apple.Foundation           0x00007fff8443ec31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
    25  com.adobe.adobedigitaleditions.app 0x0000000102361699 -[LibraryViewController onRecordAdded:recordHandle:] + 488
    26  com.adobe.adobedigitaleditions.app 0x000000010236cb76 -[AppDelegate onCallBack:param1:param2:] + 209
    27  com.adobe.adobedigitaleditions.app 0x00000001026741dd dplib::LibraryImpl::itemSaved(uft::sref<dplib::ContentRecordImpl> const&) + 239
    28  com.adobe.adobedigitaleditions.app 0x00000001026760ad dplib::WriteFileCallback<dplib::ContentRecordImpl>::invoke(dp::Unknown*) + 47
    29  com.adobe.adobedigitaleditions.app 0x000000010247f792 dpio::FileWriter::bytesReady(unsigned long, dp::Data const&, bool) + 408
    30  com.adobe.adobedigitaleditions.app 0x000000010247a237 dpio::DataStream::requestBytes(unsigned long, unsigned long) + 121
    31  com.adobe.adobedigitaleditions.app 0x000000010247a182 dpio::DataStream::requestInfo() + 158
    32  com.adobe.adobedigitaleditions.app 0x000000010247f3e9 dpio::FileWriter::write(dpio::Partition*, dp::String const&, dpio::Stream*, dp::Callback*) + 147
    33  com.adobe.adobedigitaleditions.app 0x0000000102673e10 dplib::LibraryImpl::saveContentRecord(dplib::ContentRecordImpl*) + 964
    34  com.adobe.adobedigitaleditions.app 0x0000000102670fa9 dplib::LibraryImpl::saveDirtyContentRecords() + 107
    35  com.adobe.adobedigitaleditions.app 0x000000010247b108 dptimer::MultiplexedTimerProvider::timerFired(dptimer::Timer*) + 74
    36  com.adobe.adobedigitaleditions.app 0x00000001023f9f3f -[TimerHandler timerFireMethod:] + 45
    37  com.apple.Foundation           0x00007fff844a2db3 __NSFireTimer + 95
    38  com.apple.CoreFoundation       0x00007fff8bdfab64 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    39  com.apple.CoreFoundation       0x00007fff8bdfa7f3 __CFRunLoopDoTimer + 1059
    40  com.apple.CoreFoundation       0x00007fff8be6ddbd __CFRunLoopDoTimers + 301
    41  com.apple.CoreFoundation       0x00007fff8bdb7288 __CFRunLoopRun + 2024
    42  com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
    43  com.apple.HIToolbox           0x00007fff8c95daef RunCurrentEventLoopInMode + 235
    44  com.apple.HIToolbox           0x00007fff8c95d86a ReceiveNextEventCommon + 431
    45  com.apple.HIToolbox           0x00007fff8c95d6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
    46  com.apple.AppKit               0x00007fff87e79f81 _DPSNextEvent + 964
    47  com.apple.AppKit               0x00007fff87e79730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    48  com.apple.AppKit               0x00007fff87e6d593 -[NSApplication run] + 594
    49  com.apple.AppKit               0x00007fff87e58a14 NSApplicationMain + 1832
    50  com.adobe.adobedigitaleditions.app 0x0000000102351604 start + 52
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff87e0c232 kevent64 + 10
    1   libdispatch.dylib             0x00007fff908fba6a _dispatch_mgr_thread + 52
    Thread 2:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x00007fff87e064de mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff87e0564f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8bdb7b34 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8bdb6ffb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork           0x00007fff8a17bc80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation           0x00007fff844a490a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff87e064de mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff87e0564f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8bdb7b34 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8bdb6ffb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
    5   com.apple.AppKit               0x00007fff87fdd33b _NSEventThread + 137
    6   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
    7   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
    8   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
    Thread 4:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff87e0b3fa __select + 10
    1   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
    2   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
    3   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
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      rdi: 0x0000000000000000  rsi: 0x0000000000000008  rbp: 0x00007fff5d8a8270  rsp: 0x00007fff5d8a81a0
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x00000000000130c0  r11: 0xffffffffffffff40
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  • ITunes is somehow the default opening acsm files instead of digital editions

    So, I am trying to borrow eBooks from the library and download them into Adobe Digital Editions and then transfer them to my Kobo, but it is not so simple. I can download the acsm file, but when I double-click to open it, it tries to open in iTunes instead of Adobe Digital Editions. I can then go to my downloads folder, right-click on it and "open with.." Digital Editions. Is there a way to change this default? On my father's MacBook Air (I have a MacBook Pro), when you double click on the download it automatically opens in Digital Editions. I just want it to work this way on my computer!
    Also, I am having issues transferring from Digital Editions to my Kobo - sometimes it works and sometimes it doesn't - and I can't figure out why. Any thoughts?

    Mac OS X: Double-Clicking a File Opens the Wrong Application - http://support.apple.com/kb/TS2291
    =Changing the application used to open all files of a certain kind=
    1) In a Finder window highlight a file of the kind you want to change the application to open that kind of file.
    2) While that file is highlighted, select File > Get Info or press command (apple or propeller icon) + i to get a file information window.
    3) In the lower part of the info window there is an "open with" menu with a list of applications.
    4) If your application is already in the box then it is the default application for opening that kind of file and you don't need to do anything more.  Close the get info window.
    5) If the application showing in the menu is not the one with which you wish to open the file then select a new application. If your application does not appear there then select the "other..." and track down the application (usually in the Applications folder at the main level of the computer).
    6) If you wish to change all files of this type to open with this application in future, make sure the "change all" button is selected.
    7) Close the get info window.

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