Downloading pdf file problems
Over the last couple of weeks I have downloaded a number of pdf documents from the web. On each occasion double clicking it (I have Preview as my default) Preview gives an error message "The application has unexpectedly quit". If I launch Adobe Reader (7.0) and use the File open command I get an error message telling me that the file is damaged. Downloading the files onto my company PC and transferring the files using a memory stick produces perfect files. Both Preview and Adobe can open them
Is the download process damaging the pdf document and are there Safari settings that can affect this?
iMac G4 1,25 GHz, 160GB drive. 1MB RAM Mac OS X (10.3.9) Safari 1.3.1
iMac G4 1,25 GHz, 160GB drive. 1MB RAM Mac OS X (10.3.9)
That is two things you have said are not working in Safari: downloading pdf (how about other) files and clicking on a link.
I would first empty your cache (Safari > Empty Cache). If that does not work, I would delete Safari's Preference file which is named "com.apple.Safari.plist" and is located in the Preferences folder in the Library folder on Finder's Home Page (~username/Library/Preferences).
You could also see if Safari is giving you problems in a new user account to see if you have a system-wide problem or a user-account one. To create a new account, open System Preferences and click on Accounts. You may have to click on the padlock and give your admin name and password to create an account. Click on the plus sign in the lower right corner to create the new account. I see no reason to give it a password. You can delete this account later using using the minus key, although I have kept my second account to use for testing (the user folder only takes up 32 kb).
I had no problems downloading a pdf from the link you gave using Safari 2.0.3. It sould also work with Safari 1.3.1.
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PDF PROBLEMS! Not able to download PDF files into Safari anymore?!?
I was always able to download PDF files into Adobe Reader from the internet. I can't download them anymore...My MacBook keeps trying to load and reload the page, but never does it. I downloaded the most recent Adobe Reader 9, but this did not fix the problem. I can open PDF files I have saved, but can' t download them in Safari. Any ideas? Thanks-
Hi Jes,
I get an error message saying
"The page cannot be found"
infact when i hover the mouse over the link i am able to see the correct path and the correct correct values as follows
schema.procedure?V=04&C=001
but when i click on it, i get the error as above.
i am not sure whether it is any permissions issue in linux. or is the procedure not getting executed properly at all.
but iam able to read those pdfs and insert them into an oracle table.
but just not able to download them back again.
but exactly the same code and same tables etc work in windows.
Thanks,
Philip. -
Problem downloading pdf file in Safari
My website has a link which downloads a pdf file, which opens in a new browser window. In OS X, this works properly using the latest Safari update (4.0.5), as well as in Firefox and several other browsers (the file opens in Preview). I also run Windows XP using Boot Camp. I updated Safari to 4.0.5 in Windows, and also installed the latest version of Adobe Reader. But when I link to the pdf file in Windows using Safari, the program freezes. Both Firefox and Internet Explorer download the pdf file properly in Windows (the file opens in Adobe Reader).
I'm pretty sure that earlier Windows Safari versions correctly downloaded pdf files. Could this be a problem with Safari 4.0.5? Is there plugin in the new Safari that I'm missing, or something that needs to be set in either Safari or Adobe Reader?I went through the recommended uninstall/reinstall procedure, but unfortunately it didn't fix the problem. When I first ran the new Safari install and clicked on the link to download the pdf, it opened a new window with a message that it couldn't find the server on which the pdf file is located (but of course it's on the same server as the parent page). After churning (hourglass cursor) for a couple of minutes, the new page (now running Adobe Reader, I think) displayed a small cube with question marks (missing file). On subsequent tries, Windows shut down Safari as "not responding".
I suspect that the problem is with Adobe Reader 9.3.1 and its interaction with Safari. (The other browsers continue to download the pdf properly.) I checked the Adobe site but didn't see an obvious way to install an earlier version of Reader, but willl investigate this further.
Many thanks for your help. (I've been forced to learn more about Windows than I really wanted to know.)
Charles Hearn -
I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this is extremely irritating, I cannot re-initialize the same file or initialize and another PDF file after I have initialized the first file. If you cannot help please let me know if should use an earlier version of Reader or find anther company that has the appropriate software.
Perhaps you missed that you started a discussion at I have OS 10.9.2 and have downloaded latest version of Reader 11. I can no longer fill in form or scroll using the side bar. and you did not respond to the last post there.
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Hi, since installing mountain lion on my macbook, it wont download pdf files from internet sites, the same problem does not exist on my mac mini, i am using firefox on both macs, please help!
Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
Hi Guys,
I have had heaps of trouble with plugins and add on's since using upgrades after 3.6.18. Now I cannot download PDF files!
Are you Guys going to fix what used to be a good browser or do I have to use IE?
Please keep it simple.
John Smith-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extensions (add-ons) -> Restart Firefox
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Zoom -> click "Reset"
-> go to View Menu -> Page Style -> select "Basic Page Style"
-> go Tools Menu -> Clear Recent History -> '''''Time range to clear: select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on ALL Options -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> '''''When Firefox starts : select "Show My Home Page"''''' -> Type the address of the website which you want to be your HomePage e.g. http:www.google.com -> click OK
You can enable the Trustworthy Add-ons later. Check and tell if its working. -
The earlier post was my first attempt at posting and had some typos. Repeated with typos corrected.
I have a Macbook Pro Retina 13" Late 2013 with preinstalled Mavericks.I now have the 10.9.1 update. Almost from the time of purchase in Nov '13, I have been experiencing freezes and slow & unresponsive trackpad. I have more or less narrowed this symptom as happening when viewing downloaded PDF files. The only option is to force eject, if available or shut down. I spoke to Support as I thought it was a RAM issue and they told me that in Mavericks RAM showing almost full was normal as it uses RAM differently. They took me through some resets and cleaning up which has helped a little but freezing stll happens. This never happened with my Macbook AIr running Lion. Any suggestions?
Shankar9
Macbook Pro Retina 13" Late '13-Mavericks 10.9.1
Macbook Air 13" Mid '11-Lion
Macbook Aluminium 13" Late '08-Snow LeopardSo a PDF file that you can view in Preview on your MBA causes your new MBP to lock up and/or slow down. Is this right? Also you say more or less narrowed down to PDFs with Preview but does the computer exhibit this behavior with other programs and if so under what conditions? And how much free hard drive space do you have?
Viewing memory use in Mavericks is different than with previous versions of the OS. Today it looks like we need to pay attention to what Apple calls Memory Pressure which is gauged by the bar graph in Activity Monitor and to the Virtual Memory being used. When the memory pressure graph bar gets too high it turns red and that's bad news. Looking at how much memory is being used doesn't help - I have a 16GB computer and with almost nothing running it still shows something like 15.79GB used but the memory pressure graph is just a think green line. So unless you see the memory pressure bar turning red lets not worry about memory usage at the moment.
If among the things AppleCare had you do was reinstall Mavericks then I recommend a trip to the Apple store - and take a problem PDF file with you to demonstrate. -
Adobe Reader 9.0 has delay when downloading PDF file through proxy server
There is an issue with the Adobe Reader (and Acrobat) 9.0 PDF Link Helper ActiveX control for Internet Explorer (6 or 7) on Windows computers with respect to proxy servers. Due to this issue, there is a 2 minute delay for any Internet Explorer web browser on the Deere network before any PDF file will open from the Internet within the IE web browser if In-Place activation (Display PDF in Browser) is enabled in Adobe Reader 9. This problem does not affect Adobe Reader 8.
What we are seeing is that when someone on the Deere network clicks on a links to a PDF file in the Internet, the PDF file downloads immediately. But then, after the PDF file is downloaded, the Adobe Reader 9 PDF Link Helper ActiveX control tries to talk directly to the Internet web site. The Adobe Reader 9 PDF Link Helper ActiveX control does not know how to negotiate our proxy server. So after a minute or two, the Adobe Reader 9 PDF Link Helper ActiveX control times out (gives up) and allows the IE browser to display the downloaded PDF file in the IE browser.
We work around this issue by disabling In Place Activation for PDF files in IE (uncheck Display PDF in Browser). But we would like a fix for the PDF Link Helper ActiveX control.
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\9.0\Originals]
"bBrowserIntegration"=dword:00000000
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Originals]
"bBrowserIntegration"=dword:00000000
Here's what our proxy people see when they do a trace of a PDF file download through their proxy server with IE 7 and Adobe Reader 9 with Display PDF in Browser checked.
The browser tells the proxy to download the pdf, it does and sends it to the browser. Before the browser opens it something in Acrobat ( or I.E. ? ) tries to make a connection back to the content server that hosted the pdf. Unfortunately this agent does not ask the proxy to make the request for it, but rather asks local DNS to resolve the Internet server name. This request dies because our internal private network does not know anything about the Internet. Only the DNS used by the proxy can resolve Interent names. After two unsuccessful DNS queries into the private network, the agent tries to resolve the same Internet name with NBNS ( netbios name service) queries again into the private network, with the same results. These requests persists for more than two minutes ( over 200 unresolved queries ). Then for whatever reason the agent gives up and the already downloaded pdf file loads into the browser.
I have a TCP capture file if you want it.Hi,
I have the same problem with some specific PDF files. For more than 90% it hangs when opening the file, but sometimes it works (with the same file).
The workflows where it sometimes worked:
a) Loading the PDF, the reader is started the first time and displays license dialog.
b) The reader was already runing and file is loaded with Drag&Drop or File/Open in the Reader
But most times it does not load.
I could not find out which file is missing or trying to be opened. So I tried with the CP949.TXT.
I found no CP949.TXT in Reader 8 installation, so I took it from the link, pasted into notepad and stored in the respective directory
C:\Program Files (x86)\Adobe\Reader 9.0\Resource\TypeSupport\Unicode\Mappings\win\
Now it seems to work fine, opening PDFs with double click from exporer.
But why did Adobe Reader 8 not have the TypeSupport directory at all?
Even when having found a fix (hack?), I think I did not understand the cause of this problem.
Regards,
TheLastReader -
I am using a Dell XPS8500 desktop with 64 bit Windows 7.
No problem downloading PDF files but when I open them they disappear before I can print.Hello,
Which application are you trying to open the PDF files in? Firefox or Adobe Reader? Or another?
If adobe reader then please make sure that your copy is up to date. You can get the latest version here - http://get.adobe.com/uk/reader/
Also I notice that you are using Firefox 19. Unless you have a particular reason to run an old version of Firefox is it much better to keep updated. The latest version is v22. New security fixes are applied in every new version of Firefox. Without them your PC is vulnerable. Please see this article: [[Update Firefox to the latest version]] -
Unable to download pdf file in windows 8.1
After upgrading to windows 8.1, i have been unable to download pdf files sent via yahoo email, IE11 and Adobe Reader 11. Did not have this problem before with windows 8. I click on the pdf attachment, NOrton says that the file is safe but nothing happens. Am unable to save the file to my computer either. Have already reloaded Adobe Reader repeatedly, drivers for window 8.1 associated with the hardware on my system, newest version of internet explorer,, upgraded drivers for my Canon printer and still no downloads!!!
Can anybody help? Microsoft community unable to give anymore suggestions.Wrong forum (this is Digital Editions), but ...
I find .pdf files often won't launch properly on my Win8.1. It starts the process but it doesn't do the right thing.
Try making sure you don't have any copies of Reader working (AcroRd32.exe on my 32 bit Win 8.1).
Start a copy from the start screen (or start menu if you've set one up) BEFORE you try to access the file.
Now try to do the download or open it from the downloads directory.
I find that way the file will open properly. -
No longer able to download pdf files from websites.
I am running Firefox 11.0 & Aurora on a Mac with OS X 10.6.8.
I used to be able to download pdf files, such as my bank staements, direct from websites with no problem on either browser.
Recently, when clicking on the link, the dialog box asking whether I want to save it or open it no longer appears and nothing else happens. Can't download. My wife has the same problem with a new Mac with OS x 10.7 Lion.
I am also running an older version of Firefox 3.6.28 on a Mac with PPC processor & OS X 10.5.8. With this I have no problems downloading the pdf files I want.
I have compared the Firefox preferences between the two machines and made them the same. Also found the ''Unable to download or save files'' link on Firefox Help and I have Reset the browser.download configs as it suggested. And nothing has changed.
What to do? Anybody out there can help me? Thanks in advance.Okay, I think I fixed it by going to Add-ons Manager and disabling Adobe Acrobat NPAPI plug-in, version 10.1.3. Now I'm back to downloading PDFs, then opening or saving.
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Can't open or download pdf files
Much of the time I am unable to open pdf files on websites, or download them. Sometimes it works, but mostly not. When downloading doesn't work, I get a window with the front page of the document I want displayed, but I can't scroll to other pages, and it doesn't download. (I have it preferences set to download to my Desktop, and normally download other types of files.)
When I click to display pdf files, I get a new Safari window with a Quicktime logo in the middle.
I have re-downloaded the lastest version of Adobe Acrobat reader, incase that helped.
I have been living with this, thinking it's one of the prices of using Mac, but surely there's a solution?Can someone help me with a similar problem? Safari
used to work fine, but now, when I click on a link in
a webpage that should give me a pdf file, I just get
a blank page with the url for the link showing above
in the address space. There is no download happening
at all. I find I can download them using Explorer,
but I don't want to use Explorer. I have OS 10.4.8
and Adobe Reader 7.0.5. Thanks for any help.
After reinstalling Safari, etc., I tried installing the Schubert plug-in mentioned in an e-mail above. It didn't work until I went into Adobe preferences and turned off the instruction telling it to display downloaded pdf files. Suddenly, voila! I'm downloading files fast into the browser, and can save them fast to my desktop. So, thanks, whoever it was that suggested that little plug-in. -
Download pdf-files from websites is disabled!???
Some websites provide additional information by making the user download a PDF-file. For some reason (can't really say since when), whenever I need to download a PDF, either there's a blank location-address or Firefox just stops whenever the PDF-link has been found, without crashing though.
I'd be happy to know how to resolve this problem.Far as I know the problem isn't on Apple's end. I'm download PDF files with no problem. But I've experienced what you are in the past and I think you were on the right track when you suspected Adobe. In the main Library folder (not the one in your personal directory) there's a folder called Internet Plugins. Look inside for a file called AdobePDFViewer and delete it. If I remember properly, you force Adobe Reader to install a new one by just starting Reader and it will ask if you want to install the PDF reader. Or, you might want to look at this plugin which, in my opinion, beats Adobe's plugin hands down.
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Unable to download pdf files from websites
For a month now I have been unable to dowload PDF Files from websites.
I have un-installed Adobe Software & re-installed hoping this would solve
this on going problem. But I am afraid it has not this problem seems to
have accured since the latest up date of Sarfari I trust Apple are coming up with
some sort of solution to this current problem ??Far as I know the problem isn't on Apple's end. I'm download PDF files with no problem. But I've experienced what you are in the past and I think you were on the right track when you suspected Adobe. In the main Library folder (not the one in your personal directory) there's a folder called Internet Plugins. Look inside for a file called AdobePDFViewer and delete it. If I remember properly, you force Adobe Reader to install a new one by just starting Reader and it will ask if you want to install the PDF reader. Or, you might want to look at this plugin which, in my opinion, beats Adobe's plugin hands down.
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The Downloaded PDF file does not contain the Signature through BSP pages
HI,
We have an requirement for Distributing the FORM 16 to all Employee's through our Website, where the user will login and download his own FORM 16 ( TDS Certificate)
This FORM 16 ( TDS Certificate ) is generated in SAP ( ECC 6.0 ) in Payroll Module.
To satisfy the above requirement we have done the following steps.
1) First we have modified the standards SAP Sapscript(Layout) to incorporate the Signature of Authorised Payroll Person.
We have done this by uploading the BMP file ( though t-code SE78 ) and then calling this file in the Standards layout which prints the FORM 16 document.
2) WE also Modifed the Dirver program to Download the above document in a .PDF file.
The Program creates the seperate file for each employee and assigns the employee number as a file name to each downloaded file. These all files are downloaded on a Users Machine.
We opened the Downloaded .PDF files, and checked for the Signatures. The Signature were comming perfect as it ws uploaded.
3) We uploaded these all FORM 16 PDF file off all emlpoyee's to a different SERVER ( BW 7.0 ). With the help of BASIS person, using the FTP utility.
4) We wrote a BSP program to download this ulploaded PDF Files.
BUT we are facing a PROBLEM in the DOWNLOADED PDF file.
The Downloaded file does not contain the Signature which is there is the Original file we uploded this server.
All other data in the dowloaded PDF file is Perfect other than the Signature.
When we open the downlaoded PDF file it give's following message on the Signautre page.
" Xobject not found named 00013"
The number of the Object comes different to different files.
We are using Function module 'SCMS_STRING_TO_XSTRING' to Convert string to Xstring
We are using the the " CALL METHOD CL_BSP_UTILITY=>DOWNLOAD" for downloading the PDF file.
Please suggest some solution if you can
Thanks in advnace.
Re
GAGANHI,
We have an requirement for Distributing the FORM 16 to all Employee's through our Website, where the user will login and download his own FORM 16 ( TDS Certificate)
This FORM 16 ( TDS Certificate ) is generated in SAP ( ECC 6.0 ) in Payroll Module.
To satisfy the above requirement we have done the following steps.
1) First we have modified the standards SAP Sapscript(Layout) to incorporate the Signature of Authorised Payroll Person.
We have done this by uploading the BMP file ( though t-code SE78 ) and then calling this file in the Standards layout which prints the FORM 16 document.
2) WE also Modifed the Dirver program to Download the above document in a .PDF file.
The Program creates the seperate file for each employee and assigns the employee number as a file name to each downloaded file. These all files are downloaded on a Users Machine.
We opened the Downloaded .PDF files, and checked for the Signatures. The Signature were comming perfect as it ws uploaded.
3) We uploaded these all FORM 16 PDF file off all emlpoyee's to a different SERVER ( BW 7.0 ). With the help of BASIS person, using the FTP utility.
4) We wrote a BSP program to download this ulploaded PDF Files.
BUT we are facing a PROBLEM in the DOWNLOADED PDF file.
The Downloaded file does not contain the Signature which is there is the Original file we uploded this server.
All other data in the dowloaded PDF file is Perfect other than the Signature.
When we open the downlaoded PDF file it give's following message on the Signautre page.
" Xobject not found named 00013"
The number of the Object comes different to different files.
We are using Function module 'SCMS_STRING_TO_XSTRING' to Convert string to Xstring
We are using the the " CALL METHOD CL_BSP_UTILITY=>DOWNLOAD" for downloading the PDF file.
Please suggest some solution if you can
Thanks in advnace.
Re
GAGAN
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