Downloading Photoshop CC

I updated operating system to Explorer 8 but Photoshop CC won't open?
This is the message I get: You are running an operating system that Photoshop no longer supports.  Refer to the system requirements below for a full list of supported  platforms.

Cherie I am sorry you have faced difficulties installing the software included with your membership.  Do you meet or exceed the system requiremetns for the Creative Cloud listed at http://www.adobe.com/products/creativecloud/tech-specs.html?

Similar Messages

  • Error when downloading Photoshop CC

    I am trying to download Photoshop CC and I keep getting this error code 207, saying that the server is not currently responding. I have re-started my PC and deleted the first try at downloading it and re-tried but I keep getting this. any suggestions? I really need to get this loaded so I can work on a project.
    Thanks

    there was an adobe server problem on the 15th.  try now.

  • How do you get of hold of anyone at Adobe for help?  Cannot download Photoshop CC.

    I could not update Photoshop CC from Creative Cloud desktop or online. I need Raw 8.3 to be compatible with Lightroom.  It is impossible to get a hold of anyone at Adobe for help.  Found their chat link once after much searching, someone finally answered then told me they were closing for the day and to call back the next day.  Could never find the chat link again.  Tried uninstalling PhotoshopCC because I saw that somewhere in the forum but still cannot download Photoshop CC.  Got error code U43M1U49 and said to retry or contact customer support.  Yeah right!  Totally frustrated with Adobe.  Anyone have any suggestions?

    Triste wrote:
    I update application manager and was able to load Adobe Premier CC from on
    line upload center.  When I tried to update more apps from the desktop CC,
    still failed.  Tried to update Adobe Premier CC from help, mostly worked,
    but got an message to close LogTransportApplication which I could not find,
    did not show in my Task Manager when tried to find it, so could not update
    Premier CC.  Updates still failed from desktop Adobe CC.
    Hi Triste,
    If you're having difficulties getting updates for your tools using the Creative Cloud Desktop app, then you can try downloading them without it by using the direct links for the CC updates on Windows or on Mac OS, for all CC apps.

  • I can't download Photoshop CC even though I deleted it. It still says Up To Date under Apps in CC.

    When I tried to use Photoshop CC it said there were missing files and it needed to be reinstalled. It still says it's "UP to Date" when I sign into Ceative Cloud. When I deleted Photoshop CC it also deleted Photoshop CS6 and Photoshop Elements 11. When I try to download Photoshop CC to reisntall it, it just brings me to the Creative Cloud Apps page where it shows me that Photoshop CC, Photoshop CS6 and Photoshop Elements 11 are all "Up to Date". I can't find the downloads for Photoshop CS6 and Elements 11 and I can't download Photoshop CC because it believes it's still on my computer. How can I get back my software that I bought (Photoshop CS6 and Elements 11) and I've been paying for the Photography Pack in CC since October but I've always had this problem with using it so I just used CS6 instead. But now they're all gone and I have nothing to work with. Please Help, I'm desperate!!!
    John D.

    Run the CC cleaner, then you should be able to reinstall CC.  This might help with CS6, but it should be uninstalled first, so check you OS for removal of CS 6 and see if it's still listed as a program that can be removed.  If not you might just want to select to remove CC with the CC cleaner.  I don't know anything about Elements.

  • I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

    I have tried to download Photoshop Elements 10 three times now and it has crashed every time.  I checked my settings and the format on my computer is Max OS Extended.  I read that 3 other people were having the same problem.  Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
    ERROR: DS013: Verifying payload integrity : Failed with code 1
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements.  For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

  • So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

    So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

    I've got the same issue and it affects all my adobe software.  You are not alone as I have seen several postings looking for the answer to this help request.

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • I am trying to download photoshop presets from online but can't seem to figure out how to open them in photoshop. They download sucessfuly and then goes to my download folder on my computer, from there I double click on the file and photoshop opens and th

    I am trying to download photoshop presets from online but can't seem to figure out how to open them in photoshop. They download sucessfuly and then goes to my download folder on my computer, from there I double click on the file and photoshop opens and then nothing happens, any ideas? I am using a PC

    This video is a great step by step tutorial.
    Photoshop: How to Download & Install New Brushes & other Presets - YouTube
    Gene

  • I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

    I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • How many times can i download photoshop or lightroom?

    hi how many times can I download photoshop or lightroom? I bought and downloaded them onto my lap top but want to put it onto a pc can I do that? or is it a one time down load only

    You have 2 activations, so yes, you can use it on both systems.
    Mylenium

  • Error message when downloading Photoshop element 12 : Arvato Berthelman - Erreur de l'Assistant de téléchargement - Malheureusement, il y a un problème avec le lien vers ce fichier. Ce problème peut être dû au nombre d'utilisateurs en train de télécharger

    Error message when downloading Photoshop element 12 : (I have bought the licence in a shop)
    Arvato Berthelman -
    Erreur de l'Assistant de téléchargement -
    Malheureusement, il y a un problème avec le lien vers ce fichier. Ce problème peut être dû au nombre d'utilisateurs en train de télécharger le fichier, ou le produit peut ne plus être disponible. Veuillez réessayer dans quelques minutes. Si ce lien n'est toujours pas disponible, veuillez contacter le service clientèle à l'adresse [email protected] ou au numéro 604-915-5200.
    ==> BOTH @ and phone number are wrong !!

    Hi Mireille56,
    From where are you trying to download the software.
    [email protected] is not an Adobe Support email.
    Please try downloading Photoshop Elements 12 from : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
    Regards,
    Rave
    < Translated via Google >
    Salut Mireille56,
    D'où que vous essayez de télécharger le logiciel.
    [email protected] n'est pas un e-mail de support d'Adobe.
    S'il vous plaît essayez de télécharger Photoshop Elements 12 à partir de: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
    Cordialement,
    Rave

  • Why can't I download Photoshop CC on Windows XP?

    Having trouble downloading Photoshop CC on my Windows XP version 5.1.2600.
    When I hit the download button here https://creative.adobe.com/products/photoshop
    I get this message: You are running an operating system that Photoshop no longer supports.
    Any help much appreciated?

    Photoshop cs6 should run okay on windows xp, but there a few things you might want to know:
    The 3d and lighting effects functions are not available on windows xp
    Camera raw  and the dng converter won't be updated for windows xp anymore after version 8.3, which is the newest version as of now for photoshop cs6
    Just some things to consider if your looking for an excuse to get a newer computer with windows 7 or 8
    some more info:
    http://forums.adobe.com/thread/979969?tstart=30

  • Trying to download Photoshop CS6 on a new HP convertible laptop with Windows 8.1

    Hi,
    I purchased Photoshop CS6 a couple years back before CC was released. I just had to get a new computer because Best Buy majorly screwed up a simple repair on mine, and they junked my old computer and gave me a new one. It's a convertible HP running Windows 8.1. I'm trying to download and install CS6, but it isn't working. I've spent quite a few hours trying to figure this out, but nothing I'm doing seems to be working. This is what I've tried:
         -First I downloaded the files from this page Download CS6 products and it looked like it started the setup and then the window went away and I couldn't find anything to get the process going again. I tried this twice, wasting 2-3 hours waiting for the files to download.
         -Then I found this page Creative Cloud Help | Install, update, or uninstall apps where it said if I download the Creative Cloud for desktop thing I would be able to download a previous version of Photoshop. Well, all that happened with this is that I now have a 30-day free trial of CC and the       only previous versions of programs available to download are Edge Animate and Gaming SDK. So yet another dead end.
    I know it might probably be easier to just give in and go with CC but there's no way I can afford paying a subscription (I'm a recent college grad with student loans just starting to come due this month, living with my parents, and getting paid minimum wage). And I'm too stubborn to give up because I paid for CS6 and I should be able to use it. Because of that I can't/won't concede, and I'm asking you guys for help since apparently I'm not allowed to talk to customer service. I don't mean that I don't think you guys will be helpful, it's just incredibly irritating that I can't talk to customer support about this problem. So if you guys can't help me I'll be forced to find some other program that will suit my needs. So if anyone has any ideas that will help me download Photoshop CS6, please let me know and I will be eternally grateful!!
    Thanks a million,
    StoopidStephi

    First thing to do is get the CC off your system.  Then try the direct download option linked below...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • How can I successfully download Photoshop Elements 7.0?

    Sorry if there is a question like this already.
    I got a new laptop today. I downloaded all my software and transferred my files. However I have been unsuccessful to download Photoshop Elements 7. I have the disk and I have it installed in my old laptop. I have not had a problem with installing it before aside from it taking too long now and then.It always stops downloading when it is installing the background pictures. It specifically stops when it is installing the Grass Mat. jpeg or the Hand Made Paper01.jpeg.
    I get the error message "error 1305. Error reading from file C:\ProgramData\Adobe\Photoshop Elements\7.0\Photo Creations\backgrounds\ (Grass Mat.jpeg/Hand Made Paper01.jpeg). Verify if the file exists and that you can access it."
    I followed the troubleshoot Adobe offers for this error without success. When I tried to install it from my desktop,but the file Data1 or something couldn't be copied because my laptop could not read it. I tried taking out the disk and putting it in again, I tried manually downloading from 'Computer', and I have also temporarily turned off my anti-virus protection.
    I have only fixed the error once the first time when I clicked on the jpeg file it requested (though no photo could be shown so I guess no access?) , but then it got stuck on another jpeg. I need help! I really would love to have this installed.

    Elements 7 is an ancient version but there is a download link available here
    http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
    You must follow the Very Important Instructions on that site first before you click the download links.
    Alternatively you can upgrade to the current version Elements 12 for US$79.99.
    http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html

  • How do I download photoshop elements 13 when I keep getting the following messageThis installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    I need help with downloading photoshop elements 13

    Moved to Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Does anyone know if I can download photoshop cc on my imac - running Snow Leopard 10.6.8 ? will it all work?

    Does anyone know if I can download photoshop cc on my imac - running Snow Leopard 10.6.8 ? will it all work?

    10.7.x or newer is the system requirement for CC:
    http://helpx.adobe.com/photoshop/system-requirements.html

Maybe you are looking for

  • DZ to B roll

    Using FCPX and tried to dissove to B roll and the transition slides into the storyline/main timeline but does nothing on playback. All other transtions work fine in the timeline. The B roll sits above the scene to cover. I know this has to be an easy

  • Plz help me out I am a newbie

    import java.io.DataInputStream; class CalculateAccnDist      public static void main(String args[]) DataInputStream in = new DataInputStream(System.in); float a=0.0f; float u=0.0f; try                     System.out.println("Enter the initial speed i

  • Anyone know why Adobe X & Adobe XI Crashes my shared network printer driver when printing a PDF

    Anyone know why Adobe X & Adobe XI Crashes my shared network printer driver when printing on a domain, this only happens when I print a PDF. I then have to restart the print spooler to get my printouts sent to the printer. I am using a Windows 7 32 &

  • Using two computers with single Ipod

    I have an IMac G5 which I have my main ITunes library of music on. I also have an IBook that I travel with and occassionally I download a disc of music onto that computer's Itunes. Then I want to download that disc to my Ipod but if I connect to the

  • HCM Processes & Forms in EccEhp7/EP7.4

    Hi all, We are on SAP ECC EHP7, and SAP EP 7.4. On EP, we installed business packages:  ESS WDABAP and MSS Add-on 1.0. The ESS/MSS are based on new WDA content, so there was no need to create JCO connections. We are started developing and using HCM p