Downloading Photoshop Elements 10 trial

I've been trying to download this trial all day, whenever I click download, the Download Assistant downloads, but then nothing else happens, it doens't run.  Even when I click "run" it does nothing.  I have uninstalled the assistant and reinstalled several times, used both Mozilla and IE.  How can I download this software?

Copying a solution from this page : (http://kb2.adobe.com/cps/898/cpsid_89867.html)
Solution 6
If nothing happens when you click the Download button and the Sign In dialog box doesn't appear, start the ADA and sign in again.
Start the Adobe Download Assistant.
Sign in with your Adobe ID and password.
After you click Sign In, the download should start immediately.
If this doesn't help, open the page http://kb2.adobe.com/cps/898/cpsid_89867.html, and look for other solutions. This document is chat enabled, and when a customer support person is available, a chat window appears using which you can work with the customer support person to resolve your problem.    

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