Downloading Photoshop Lightroom 4

Hello,
I purchased Adobe Photoshop Lightroom 4 early last week, or perhaps even the week before -- I can't remember. The transaction has gone through and I have been charged for the program, which is why I'm particularly concerned. I purchased the student edition of the program, as I'm a student, and -- after verifying my university information -- I received an email from Adobe with a step-by-step instruction on how to complete my download.
The first step is to log in to the website, but I can't even do that. When I try to sign in, and even though I have an account, it just shows the spinning circle (I don't know what to call it) that indicates that it's logging in for an indefinite amount of time without telling me otherwise.
I'm becoming extremely frustrated, as I'm eager to start using the program. As a student, I don't have $90+ to spend on something that doesn't work.
Can anyone help me?
Thanks,
M

Try using a different browser.  Some browsers do not play well with some of the interactions of the Adobe site.

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