Downloading printer it taking too long

I am trying to download my new hp printer on my laptop. It has been scrolling for over 30 minutes. How long does it usually take?? hp 5740 e-all-in-one wireless

Hello @gravesl,
Welcome to the HP forums.
I understand that you are having a problem installing the software for your 5740.
I would like to help.
The install should not take that long. In my experience, setting up the printer for out of the box to finish, should be 20 minutes to half an hour.
So that I may better assist you i would like to clarify something.
What is taking a long time?
Is it the actual installation, or are you downloading the software from HP.com, and that is what is taking so long?
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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