Downloading problem with LOST episode

I have been trying to download all of the episodes of LOST season 2. i was successful until I reached the episode "Adrift." The episode will not finish downloading. 3 of the other episodes have downloaded and work fine. i am really frustrated because I have read other forums and it seems that MANY people are having this problem and it is not being addressed. i am not sure where to go from here. I have tried re-setting the computer, checking for purchases, browsing my files, and i have contacted tech support...NO HELP!! this is ridiculous because i have spent money and I'd like to receive my product. Can anyone help? Any suggestions??

Hey there,
Do you encounter any particular error message? Does it download half-way and stop you? ...or does the error occur right away when you "Check for Purchases..."? If you can give us the exact text of the error message we might be able to help troubleshoot this one more specifically.
Thanks!
1.67 GHz G4 PowerBook Mac OS X (10.4.4)

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