Downloading products to a second device
I have Adobe Premium Suite on my iMac but I want to also get it on my MacBook so I can edit while I travel. How can I do this?
install it on your macbook.
if you have a disc with the installation files and no disc-drive on your macbook you can copy the installation files to a usb stick or external harddrive and connect that to your macbook.
or, if you want to download the installation files onto your macbook, which version do you want?
Similar Messages
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Downloading Lightroom onto a second device
I have lightroom downloaded on one computer already. I also have the serial number for that copy of lightroom. Now I am trying to download lightroom onto a second computer (my travel computer), which I understand I should be able to do. Please help me with this!
I have logged into my Adobe ID account no problem and gotten to the My Products section of my account. I then go to Register New Products under the copy of Lightroom that I purchased and type in the serial number. But at this point it tells me "This serial number has already been registered". I don't know what I'm doing wrong exactly, but I am under the impression that I am legally allowed to register a second device on the same copy of Lightroom.
I hope that adequately explains my problem. -
I successfully installed and activated everything on my primary machine 2 days ago and now I'm trying to do the same on my second device but the steps that I followed (below) in the initial activation no longer work. There isn't an link to download the software onto the second device.
Any help is greatly appreciated.
S
Download Instructions:
1. Go to the url below and select your store:
www.adobe.com/go/store_selector
2. From the store drop-down menu, click on "Your Account".
3. Login into Your Account with the ID listed above:
4. Locate order #AD1234567890 and click on the order number.
5. In the Order Detail page, click on the 'Downloads for this Order' button.
6. Start your download by clicking on the 'Download' button.
7. After you have completed the download process, your serial number will be displayed.
8. You can log back into 'Your Account' in the future to re-download your products.
http://www.adobe.com/go/download_instructions/Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Getting Creative Cloud on a second device.
Hi,
I purchased the Adobe creative cloud teacher and student edition in November last year to use on my laptop for University. I now have a desktop that I bought in September and I downloaded Creative Cloud and the programs that I needed.
Earlier today though it asked me to start my trial.
This confuses me because I purchased the pay monthly plan for a year and I shouldn't need to do a trial.
How do I get the Creative Cloud I'm paying for on my new desktop? I am aware that your creative cloud can be installed on two different devices so I'd like to install it on the desktop as my second device.
Any help would be appreciated as soon as possible as its decided to do this right in the middle of an important University project.Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
PS
It confuses people if you post the same question more than once, so I deleted your duplicate -
I can 't install my adobe cc on a second device
I want to install my adobe cc membership on a second device but it won't work.
It says I'm already logged on on a second device. This isn't possible because
I've only installed it on my iMac. Now I want to install on my Macbook..
Need some help - URGENT
I need it for work (graphic designer)This might can happen if you have re installed your products without deactivate the subscription previously. However in the error message you will get an option to sign out from all computer.
You may click on the option and sign in back to activate your product. -
Second device software is only giving me a free trial
I tried to install CC onto my second device, so I did the same process as I did the first time, however now I've download and installed the apps it same start trial. I have paid for the software, how do I fix this so I don't end up paying more
Hi sophieb30031959,
If you did all the process correct, and your plan is paid I only see one way to solve this issue.
Follow this steps and for sure your problem will be solved.
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
After editing this Hosts file, open Adobe creative cloud and log in once again. Is important that you start once again the session so Adobe creative cloud recognizes that Hosts file was edited.
You can do this by clicking in:
Preferences»Account»Log out of creative cloud.
Best Regards
Élio Freire -
How do I download products I have already bought?
I took my computer back to MSFT to get rid of a virus and lost the Adobe program in the process. In the past the downloading was done from the list of products I have already bought. Today, there is no download button. How do I download products I already bought?
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Trouble downloaded purchased items to new devices
We just got a new iPhone and macbook and my we cannot see our previously purchased items (music or iphone apps). Doe we have to do something else to see these files?
John"ought that when you purchased apps with your iphone that your iTunes account knew that you purchased them and would let you download them to a new device"
Not correct. From the terms of use of the itunes store:
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
You can transfer itunes purchases from an ipod: File>Transfer Purchases
You can try contacting itunes support to ask for an exception, but they are under no obligation to do so. -
The Adobe product that installed "Adobe Device Central" has not been activated.
After the download for the CS5.5 Design Standard finished, I pressed the handy button labeled "Download Complete! Open bundle." However, when I press that, I get a message that says:
Thank you for using "Adobe Device Central". The Adobe product that installed "Adobe Device Central" has not been activated. Please launch and activate that Adobe product before continuing to use "Adobe Device Central".
This has been the case for multiple attempts at varied times. What do I do?Christy Wurtz can you please post a screen shot of this error? Where are you downloading the installation files for Creative Suite 5.5 from?
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I deleted all the programmes as advised using Control Panel and then some programmes files in Computer as advised. Not all would delete. I then went to itunes in Apple and pressed Bownload. A second later it said Thank you for downloading, but it had not. Why will iTunes not download?
Try resetting the device ..
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears then try re downloading the music. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then try again. -
No product available for your device.
When I try to download Norton Internet Security Suite I get this message "No product available for your device."
I recently got a new computer and wanted to install the security suite on it and got this message. Can anyone tell me why I got this message.The compatibiity update for the Comcast version of Norton has not been released yet, but wil be released prior to the guesstimated release date of Win 10 (Juy 29th). Norton never has supported any OS prior to it's offfical roll out.
Addtional info in regards to the Beta testing of the retail version of Norton for Win 10 can be found in the following link:
https://community.norton.com/en/forums/NS_NSBU_Beta_Win10 -
Is there a way to get around the pop up, "this device is already associated with an Apple ID. You can download past purchases on this device with just one Apple ID every 90 days. This device can be used with another Apple ID in 13 days."Someonehelp please!
What exactly are you trying to do?
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Why when I try to download songs onto my iPhone from my iPad, it pops up and says "This device is already associated with an Apple ID, You can download past purchases on this device with just one Apple ID every 90 days. You cannot associate this device with a different Apple ID for 90 days
(Note, mine says 28 days because I have been waiting for a fair bit for this to go away.)You can't keep changing the ID you use with iTunes, you are limited to once every 90 days.
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We are having this issue across multiple IOS devices ranging from IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.
Facts:
- Devices are connected to an Exchange 2010 SP1 Rollup 6 via Active Sync (No POP3, IMAP or SMTP)
- issue occurs on multiple IOS devices within the organization ranging from IOS 5.x up to the latest 6.1.2
- Issue occurs on both external cellular data and internal wireless networks
- Not all emails sent to the devices result in the error, but issue does tend to occur more frequently from certain senders/domains
- Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)
- Closing mail app / rebooting device does not resolve the issue
- Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)
- Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.
- This is not a case of Issue 2.3 listed here: http://support.microsoft.com/kb/2563324 (verified by Microsoft Support)
- If we disable SSL on the IOS device and connect via plain HTTP the messages are displayed correctly!
- If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.
Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful.GFI Have a solution for this problem. It is to do with iOS implementation of reading the message headers when SPF compliance modifications are made by GFI.
http://kb.gfi.com/articles/SkyNet_Article/Error-This-message-has-not-been-downlo aded-from-the-server-when-downloading-messages-to-an-iOS-device?retURL=%2Fapex%2 FSupportHome&popup=true
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