Downloading PSE10. Disk 1 downloaded, Im not sure if Disk 2 downloaded, never got to Disk 3. What do I do?
What next?
Hi,
If you are on a windows PC then you only need to install from Disk 1.
Disk 2 is only needed if you want to install the trial version of Premiere Elements (video editor) on a Windows 64 bit system
Disk 3 is for installation on a MAC.
Brian
Similar Messages
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I'm not sure how or why this is happening and it has just started...I tried to update and then it would not allow me to open the file at all giving me a runtime error message and multiple windows (because of the help feature). It has been successfully reinstalled but I'm still getting the error message...what do I do?
Hello, MommaLloyd24.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
I have never backed up my iphone to my itunes because I always used the cloud. However, a few months ago, my wifi disk in my phone burned out so the Apple Store told me to back up everything to my itunes. I am going today to get the iphone 6 so I connected my phone (iphone 4S) to my itunes and I backed up and synced. However, when I look throughout the summary page and click in different areas (Photos, Movies), I don't see any of my data -- it is still asking me to Sync from iPhoto or to sync from another location. By backing up & syncing my phone, did all of my data get saved? Or do I still need to do more steps?
Sorry for the long winded question, I am just so nervous to get a new phone and plug it in to be restored and not have any of my pictures, videos or contacts, etc. Any help would be so so appreciated!Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
Doesn't always do it, sometimes a webpage will do it when it loads, sometimes it won't, and sometimes reloading a webpage that makes the sound will require multiple refreshes for it to happen, while other times it'll happen every load. Did not have this sound before firefox 5.0 update.
I was having the same issue and discovered I must have accidentally toggled on an option of the NoScript addon I use. If you are using NoScript, click the little icon in the lower right corner and there is a toggle option named 'Audio feedback when scripts are blocked' (it's also be toggled on and off in the options menu of NoScript).
Hopefully this is also what is causing your noise. -
I need help reinstalling LR 5; do not have serial number because I never got one.
I have tried twice to get help via the "Chat" method, and it has produced no help/ Here is a somewhat condensed transcript of what I told the most recent of your "Chat" people:
You are now chatting with Maruthi. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Maruthi: Hello! Welcome to Adobe Customer Service.
Maruthi: Hi Fred
Fred Powledge: I had been talking with Aswin. I send a good deal of information about my problem, Aswin responded briefly, and then I got cut off. Is it likely that, if I upload all that information again, I'll get cut off again? --Fred Powledge
Maruthi: I am sorry to know your chat got disconnected
Maruthi: I will be glad to check and help you with this issue.
Maruthi: Could you please elaborate your issue more clearly?
Fred Powledge: Okay. I have purchased Lightroom versions 2,3,4,5,and 5.4, paying Adobe whenever it was not a free upgrade. Because my system failed, I need to install version 5.4 again. I went through the routine of installing versions 2,3,and 4, but I have no registration number for version 5 (because it was downloaded, not purchased as a package when the registration number attached.) The number for the latest version for which I have a number, Version 4, is 1160-4000-5465-4135-7748. The original number (think for version 2) was 1160-4008-9389-6511-1464-5081.
Fred Powledge: When I tried to get my original purchase information from Adobe's support site, it told me I had purchased only Dreamweaver a l;ong time ago. This is pure hogwash. I have been a loyal and paid-up customer of Lightroom back for many years.
Maruthi: May I know if you have purchased the software from Adobe.com ?
Fred Powledge: Yes. I did. I might have purchased the original version (Version 2) through Amazon, but all the rest were online upgrades from Adobe.
Maruthi: Let me know if you have any other email address than [email protected] with Adobe ?
Fred Powledge: To complicate matters further, I just received an email from Aswin telling me my case had been "closed" and resolved. I think this is incorrect. Please note that my original email address was [email protected]. Then it moved to [email protected]. Now it is [email protected].
Fred Powledge: I must now leave my computer for about half an hour. Please respond by email if you have some news. Thank you.
Fred Powledge: --Fred Powledge [email protected]
Maruthi: Sure
Maruthi: Is there anything else I can help you with?
Maruthi: Are we still connected?
Maruthi: Since we have not heard from you for some time, we will now end this chat. Please click to chat with us again if we can be of further assistance.
Maruthi: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
This chat session has ended.
Thank you for contacting Adobe.
Obviously "Maruthi" hadn't heard from me for several minutes. I had explained in pretty clear language that I had to be away from the computer for about half an hour.
I also got this email from "Adwin," with whom my conversation had been cut off:
Your Adobe ID:[email protected]
Your Case Number:0212949699
Case Description:Chat:serial number issues (CH32712832)
With this response, we believe your issue is resolved and have therefore closed your case 0212949699. If your support case has not been completed to your satisfaction or you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed.
Hi Fred,
Thank you for contacting Adobe Customer Service.
I am sorry our chat session was disconnected.
There are no Lightroom products registered under the Id [email protected]. Please check whether you have registered the produ cts under a different Id. I see that you have an account registerd with the domain @NASW.ORG.
Please feel free to connect back on chat if you have any questions or concerns.
As you can see from my earlier message to "Maruthi," in earlier years my email address had been [email protected]. Then it changed to [email protected]. Now it is [email protected]. These changes occurred over a period of several years; it is not unusual for people to change email addresses over time.
The only purchase Adobe shows I have made is for Dreamweaver, a long time ago. This is simply incorrect.
--Fred Powledge
[email protected]To re-install Lightroom 5.4, there's no need to go back to the original full version and systematically re-install every upgrade you've ever purchased in order to re-install the latest version. All you need to do is re-install your most recent version (in this case 5.4), enter your Lightroom 5 serial number then enter your Lightroom 4 serial number when prompted. That's it.
How did you first license the Lightroom 5 upgrade on your computer? Since it's not a subscription version, you must have received a version 5 serial number somewhere in the purchasing process. Without a record of that, Adobe Customer Care may struggle with your case.
If you're running Windows, you can try running the free Belarc Advisor which often successfully retrieves your full serial number from inside your computer.
Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.… -
Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...
You can download photoshop cs6 from here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
My iPhone 4s didn't do it until the latest update so imnpretty sure it's on the apple server some sort of bug maybe? Not sure. But whatever it is I really would like to download apps. It won't let me download any apps and my phone is brand new.
Sorry guysy iPhone says unable to download application at this time and I try all day and it still won't let me download no matter how hard I try.
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I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I updated my iPad mini to ios 7.0.2 couple days ago. Everything was fine until yesterday. I noticed that it seemed to have a mind of its own. It kept opening and closing app. I'm not sure what to don to fix this problem. I've tried restoring my iPad mini but that didn't help. Can someone please help me?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
My problem began when I wanted to change my screen saver. At first, I would try to take pictures and download images and they would toatally disappear. So then I uninstalled my icloud, deactivated my photostream, and supposedly restored my phone to the last back up. Well atleast now the pictures that I take are not dissappearing into thin air. However, I have never been able to and I still cant seem to turn on the request for photo applications in my privacy settings. I am not sure when this initial problem began. As of now, I am not able to save downloaded photos to my camera roll and applications that request access to my photos are not displayed in my privacy settings to even accept the request. This is very frustrating and I am not sure what to do.
I have tried everything from disabling and enabling my icloud, disabling and enabling my photo stream, stopping the photo app and restarting it, and even restoring it to the last itunes backup.This works!
go to settings> general>restrictions>privacy and allow changes. Make sure that your camera is on under allow! -
Ok. so I updated to iOS 5. Downloaded it from iTunes and all. But in the middle of installing the iOS, i fell asleep. not knowing my computer was at a low battery charge my computer shut down. I did a DFU already and it worked but i'm not sure if it the os is complete. Is It??
Restore to factory settings. That will use the latest iOS and then restore from a backup.
Never, never, never attempt an update/upgrade on any portable computer device without plugging it into its AC charger. -
I have an old verison of itunes(not sure which one) and if I download the new version 11.1.4, will I retain my original library and playlists from the old version or loose it?
you can just make a backup and download the new verion
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Hi,
I have accidently deleted safari from my iphone and can't find it to put it back. I did it ages ago as I didn't know what it was and I was trying to create extra space! Now when I click on a link say in an email, it doesn't come up with a browser. I have looked at the apple site but can only see a download for mac users. Not sure if this is the case because it is preinstalled on the iphone.
Help needed please!
Linda/PhillipTry this...
Reset your Home screen to the default layout:
Choose Settings > General > Reset and tap Reset Home Screen Layout.
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
why does adobe photoshop elements 6.0 not show up for a download choice of putting my photos into my computer, I'm on windows7. I'm sure it did when I first got my computer. Could it be that I have lots of other photo software that may be interfering?@@
If you open the Organizer and go to Edit>Preferences>Camera or Card Reader, do you have Auto Launch Adobe Photo Downloader on Device Connect checked?
Try checking that if you don't. -
downloaded yosemite continuity is not working with my iPhone 6. Both on same wifi network and iCloud account.. not sure how to set it up any help is appreciated
Connect your iPhone, iPad, iPod touch, and Mac using Continuity
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