Downloading purchased movie stopped downloading and disappeared, why?

Look for a folder called "Downloads" in your iTunes Music folder. If there is such a folder, look for files that would be the partial download and delete those, so that the download starts over from the beginning. Then try again using the "Check for Purchases" command under the iTunes Store menu.
If that doesn't work and the problem persists, contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.
Good luck.

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I purchased movies through iTunes and downloaded them to my PC as well as synced my entire library (including 'all films') to my iPad. However, I cannot seem to find / view the movies on my iPad unless 'Home Sharing' is on?

I purchased movies through iTunes and downloaded them to my PC as well as synced my entire library (including 'all films') to my iPad. However, I cannot seem to find / view the movies on my iPad unless 'Home Sharing' is on?

No. Homeshare let's you view your iTunes library or others on your network.
Movies should be in the video app on the home screen. If they are not there, then make sure when your iPad is plugged into iTunes on your computer...the video tab is checked to sync what you want..make sure you hit apply after. You should see the movies transferring to your iPad in the status bar on the top of iTunes.

HT1657 I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?

I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

IPod Touch stops syncing and disappears from iTunes

I have a problem with an iPod Touch 8GB: when connecting it to a MacBook, it starts syncing and transferring songs, but after a while it just stops syncing and disappears from iTunes. The iPod will still show "sync in progress", and it will still show up in the System Profiler, but not in iTunes.
If I cancel the sync from the iPod, the song library will be inaccessible ("Cancelling sync" or whatever it says) until I unplug the USB cable. If I keep trying (by unplugging and re-plugging it in), it will eventually finish syncing all songs, but it takes ages that way.
I have tried 2 different USB cables and upgraded to firmware 1.1.5 (it was 1.1.4 before). Any ideas?

I have upgraded to 2.0.1 and the latest itunes as of today and still have the exact same issue. I have even tried the following with no luck :
1. Restart the ipod after this occurs and then sync again.
2. Deleted my entire list of Music and Videos from itunes and reloaded them back.
3. Formatted and Reinstalled Windows and tried syncing again.
Thanks to this issue, i dont even have a single song or Video on my ipod....
Can someone please Help.
Message was edited by: callnish

Purchased movies are missing and no longer on purchase list

I purchased quite a few digital movies off of iTunes and they used to show on my list of purchased movies. Now they are gone and they aren't in my iTunes anymore. I spent a lot of money. Has anyone else run into this problem?

When you say "they used to show on my list of purchased movies", and that "Now they are gone", where are you looking for your "list of purchased movies" now?
I recently needed to re-download a purchased movie, because my iTunes backup failed to restore (a different issue altogether), I was having trouble seeing my purchase, and, worse, finding how to re-download without having to re-purchase. It all turned out to be that iTunes and the iTunes Store had changed to the point that I had to look for such in very different places. It was all there and OK, I just had to get there in a very different way than I was expecting.
First off, if you go into your account on the iTunes Store, and pull up your Purchase History (click on your Apple ID, choose Account, scroll down to Purchase History, and choose "See All >"), do you find the purchases you remember? If so, then at least that record is OK.
Now, go to the iTunes Store Home, or almost anywhere besides your Purchase History. Scroll to the bottom and click on "Purchased" under "Features". You should be able to select Movies and find your purchased movies (under either the "All" tab, or the "Not in My Library" tab).
The main trouble here is that simply clicking almost anywhere on the images will do nothing! You have to actually click on the little cloud with the downward pointing arrow in the upper right-hand corner to download the previously purchased content,
Unfortunately, if you don't find your previously purchased content here (especially if it doesn't show up in your Purchase History) then you have a problem I can't help you solve, and you should check the possible issues King_Penguin has suggested.
Happy hunting.

What happened when a rented movie stops playing and says cannot load movie?

I rented a movie and while I was watching it, it stopped playing and an message popped up that said cannot load movie. Can I fix the problem and finish watching the movie?

Hi Colzona!
You may need to report an issue with this purchase using the information in the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Had a Airport Express connected to my stereo and it was working. I brought an Airport Extreme and suddenly it took over and Airport Express stopped working and disappeared from Airport Utility. What I am supposed to do? ar2ro

I have an Airport Express connected to my stereo and it was working without any problem.
Recently I bought an Airport Extreme to use it as my Base Unit connecting it to my DSL.
I followed the instructions of the Airport Utility, and it started working.
Suddenly, problems started happen the Airport express that was connected to the stereo , stopped working and it disappeared from the Airport Utility area , as it did not exist in the network. I tried to reset it but it did not appear in the Airport Utility page.
Apparently I have other problems with the private network that it created because I cannot use it because of problems with the password that was created. I can only use the network that I created for my guest...
I dont know if my problem is a configuration problem or there is problem with the equipment.
I read that other users where having the same problem with the Airport express , using non apple equipment as their base unit , but I thought that using the Airport Extreme was going to be compatible and no problems would happen.
What should I do?

Common Problem. Common solution.
Connect your Express via ethernet cable to the Mac while other network connections on the Mac are switched OFF.
After the Express shows up, change the settings of the Express to join the existing network. Take the appr. settings.
Unplug and reconnect your Mac to the network.
Check if the Express shows up in Airport Utility
Alternative solution:
Hardreset the Express to factory settings
(while on power push the Pin next to the audio plug with a paperclip. Plug out the Express still holding down the little button then replug the Express to power and release button)
After that, the Express will show up in the Airport Utility.
Make all needed settings.
I would prefer the first solution, its easier just to plug a cat5 cable.

I like radio denmark but the channel stops again and again ,why

I choose danmarks radio and my favoritet radio channel is P5, but what everchannel you use it will not play very long time then stops. Then you have to activate the player triangel again.
The same if have a podcast via itunes. It also stops again and again.
The result is I can not enjoy the listening beause I have to activate the transmission again and again.

To rule out extensions as a possible culprit, could you try the site(s) in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions, some advanced features, and some custom settings. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* (menu bar) Help menu > Restart with Add-ons Disabled
Note: Flash and other plugins still run
After Firefox closes, a small dialog should appear: click "Start in Safe Mode" (''not'' Reset)
Any difference?

Trying to download a past purchased movie but cant find it, why?

itunes is not showing all of my past purchased movies

Not all movies are available for redownload.
DId you fail to maintain a backup copy?

Rented or Purchased, Movies & TV Shows Keep Disappearing

I'm using an AppleTV 3 and in the last couple of weeks whenever I purchased a movie or TV show, after it has been watched, it disappears. It's not on my AppleTV, my iMac, my iPads or iPhone, it's gone like I never made the purchase. The only place the purchased shows up is in my iTunes Store account under recent purchases. The same thing happens with rentals. Once I've watched the show it's gone, not in 24 hours but immediately, without a trace. Also, if I stop (not pause) the rental it will disappear. Apple has been good enough to credit me for these purchases or rentals but this is ridiculous. When I asked iTunes for support they said it was an AppleTV problem, not there's. I don't think so because it affects all my devices. Nevertheless, I figured I'd post here for advice.
Thanks
BTW, I'm using the latest iMac with Mavericks, the latest update on my ATV, 4S w/iOS 7, and an iPad 3 with the same.

yas1329 wrote:
... or do i have to buy them from itunes store?
yes.
check this post by Zevoneer:
If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
*You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download*. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive
JGG

Purchased movie on ATV and it will not transfer to iTunes computer

A few days ago I purchased "The Blind Side" on my ATV. Watched it no problems. Recently I did however notice that my itunes was downloading the extras content. When I went to look for the movie in the library the only thing there was the extras. I looked on the ATV and the movie is still there. It is only listed on the ATV and not my iTunes computer.
After looking closer I discovered that several shows that I have subscriptions too were also ONLY on my ATV and were not transferring over to my iTunes library. Currently there are now 5 episodes of 2 TV shows on my ATV that are not in my iTunes library. I have tried to sync the ATV on several occasions. I have cycled the power on and off on all machines. Reconnected it to the router and more.
I am concerned about trying other options as I do not want the content to be erased from my ATV. Are there any recommendations?

The same thing has happened to me. I am making purchases only via itunes until this issue is resolved. I had to contact Apple Support to have them "reset" the downloads so I could download them directly into itunes. Please submit a feedback report to Apple so their engineers will become aware of this issue and fix it.

Apple TV purchase won't sync and disappeared

I purchased a movie two nights ago on my gen 1 Apple TV, watched it, and it would not sync with iTunes account and now it no longer appears on the Apple TV? Anyone else have this problem and a fix?
Apple TV

Welcome to the Apple Community.
Sorry, I can't say it's ever happened to me.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History

Blue tooth stops working and disappears on iMac G5

My sister Imac G5 has been working fine for a long time except for her breaking the wireless mouse and never having batteries. She also has a wireless keyboard. Well I decided to buy here the Mighty mouse wired device. Soon after she lost bluetooth abilities, or it would come on and off sporadically.
I discovered that if i disconnect the mouse the blue tooth reappears and also stays on longer, occasionally it will disappear again and then come on. Is this a bug in one of the latest software updates?

Hello N:
Try trashing the preference file and then restarting (com.apple.bluetooth.plist). Also, the BT hardware may be at fault.
Barry

Preview monitor suddenly stopped working and disappeared

In the middle of my edit, clips refused to play and my separate external preview monitor blinked back to the desktop.
Now, even after a restart, importing into a new project, reconnecting and disconnecting equipment, I can't get the second monitor option to reappear in my Playback settings window. Where did it go?

How is this Separate External Preview Monitor connected?
- Computer Monitor via Video Card?
- NTSC Monitor via MATROX, BlackMagic, AJA?
- Mental Telepathy?
Window > Source Monitor
(Shift +F2)
Sequence > Sequence Settings > Playback Settings:
- check/uncheck Desktop Video Display During Playback
- set External Device

How to stop iTunes purchased movies from downloading.

I have a MacBook Air with limited memory...
I want to purchase movies on iTunes and leave the movies in iCloud. I don't want my purchased movies to download to my Mac but they continually attempt to download. How can I stop this permanently?

Launch iTunes.
Select Movies on the left.
That where it should be.
Best to not move purchaseed iTunes content from your iTunes library.
If you don't see the movie in the movie section, you can re download for free using the same Apple iD.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Downloading purchased movie stopped downloading and disappeared, why?

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