Downloading purchased music problem

Easier to show problem with pictures. I wiped computer and iphone when i noticed that itunes in the cloud was working for music and didnt back up music as i could see i was able to download it all again ( i know what i did was stupid ). Now i have not hidden any purchased music (i checked 3 times). All songs in picture shows 559 yet when i click the tab it shows  Total 539 items at bottom so need help to find out why 20 songs missing, also in bottom picture  it shows elton  john and 3 next to it and only displays 2 songs, the  third song i downloaded twice now and deleted it just to see if it would show up and it didnt.

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.
Good luck.

Similar Messages

  • HT201272 I get this message when I try to download purchased music, never seen it before, never had a problem before. you do not have enough access privelages for this operation

    I get this message when I try to download purchased music, never seen it before, never had a problem before.
    "you do not have enough access privelages for this operation"
    This computer is authorized, auoto download is enabled and I can download on my ipad without a problem.
    Any ideas what might be going on?

    Hi jimbowby,
    If you are getting this error message just when attempting to download previously purchased music (new purchases work fine), and it's only occuring on the computer (redownloads on the iPad work fine), it may be a permissions issue. It may be worth taking a look at the Resolution section of the following article, which covers other issues that can throw that same error message: Trouble adding music to iTunes library or importing audio CD Hope that helps.
    Cheers,
    - Brenden

  • Error (-50) When Trying To Download Purchased Music

    Hello -
    I recently upgraded to iTunes 7.0.1. Since then, I cannot download purchased music. I get the following error message:
    There was a problem downloading X (name of song). An unknown eror occurred (-50).
    I have never had problems downloading purhcased music before. Is there a known bug/issue with 7.0.1?
    Any help would be GREATLY appreciated.
    Thansk -
    Julie

    I am having the SAME PROBLEM and it's driving me NUTS! I couldn't find an answer here so I emailed iTunes support. Here is what they said:
    The error you describe may be caused by the presence of web
    acceleration or firewall software. While the iTunes Store is unable to provide
    technical support, I can recommend that you either test your connection to
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    your system to allow access to the iTunes Store's address.
    However, I'm not sure that is my problem because my computer is new, (I have a macbook), I haven't downloaded any kind of software other than software updates from apple, I use safari, and my roommate has no problem d-loading onto her computer. Also, the album I purchased comes with an interactive booklet and that downloads without a problem. So, I don't know. I just emailed them again and I'll respond to this thread if I get a solution. Otherwise, please let me know if you figure it out!
    Macbook   Mac OS X (10.4.8)  

  • HT1351 My ipod will sync with my music library but willno longer download purchased music. What can I do to correct this?

    My Ipod will not download purchased music even though it displays "synchronizing" message. This was never a problem before. Note: my ipad will not sync either. I have my music library stored in a PC Windows 7). Is there something that I am not doing correctly?

    Try disabling a/v software and turning off the Firewall on your PC.
    Disable antivirus software
    Turn-Windows-Firewall-on-or-off
    Then try syncing your iPod.
    If that doesn't help click here.  iPod touch sync support

  • Error -42018 Cannot Download Purchased Music from iTunes Store

    I cannot download music, it says unknown error -42018 check network connection and try again. I can download videos just fine, but music. This has never done this before. I downloaded music before just fine. I turned off my firewall but no luck. Please help resolve!!!

    Hey everybody,
    I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.
    I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.
    The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.
    I hope you all find this helpful in solving your problem.
    Good Luck,
    Bill

  • Can't download purchased music to video iPod

    I can't download purchased music and videos to my new 30GB video iPod.
    When I try to copy videos or purchased I get an error "iTunes has encountered a problem and needs to close" and iTunes quits after I close the dialog.
    I ran the iPod Updater 2006-01-10 and Restored my iPod. I can download mp3s and a video I created in QT Pro but not purchased music or videos.
    I uninstalled all previous iPodSetup installations, iTunes, QuickTime, rebooted and deleted the iTunes prefs file at:
    C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info\SC Info.sidb
    I reinstalled iPod Updater 2006-01-10 and iTunes 6.0.2 and rebooted.
    The problem remains.
    Generic   Windows XP Pro   3GHz P4, 1GB RAM

    The problem is on my home computer. I am able to download the same purchased music from my work computer. I've not tried downloading it from my home computer while logged in as a different user. I'll try that tonight. The error message can be viewed at http://knouse.org/images/ituneserror.jpg
    Gigabyte GA-8iK1100 MB, 3GHz P4, 1GB RAM, PNY Verto Geforce4 Ti4200   Windows XP Pro   20GB 3rd Gen iPod; 30GB Video iPod

  • I can download purchased music but cannot play music from the Cloud

    Is there a problem playing music from the Cloud? I cannot play music with iTunes (PC) and iOS 6.0.1, but I can download purchased music form iTunes Store. Maybe there is a problem with server?

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup copy to put everything back.
    If for some reaosn you have failed to backup, then you can transfer itunes purchases from an ipod.  File>Transfer Purchases

  • Why would iTunes stop downloading purchased music

    Good Afternnon,
      My itunes account suddenly stopped downloading purchased music. I bought one song and it downloaded no problem, but when I attempt to complete and album, it goes throught all the steps but stops short of actually downloading any music. What might be te problem?
      Thanks,  Kandi

       Also make sure your using the original account that was created when first purchasing those songs had you changed your account information such as your username and password. To re-download you must use the original account. If you didn't change anything it just might be a bug and try again later.
      One time I couldn't upgrade my apps and kept trying. Next thing you know about 20 minutes later they upgraded, no problem. This happens occasionally.

  • How do I set up my new Macbook Pro to associate with my Apple ID so I can download purchased music?

    How do I set up my new Macbook Pro to associate with my Apple ID so I can download purchased music?
    Under 'Manage Devices' it only lists my iPhone and iMac. I've bought stuff on my new Macbook Pro using my Apple ID, but I can't find music I previously purchased using the iMac.

    Oh, wait, I've found it. Silly me!

  • Help, i get the 'error downloading purchased music.' what do i do?

    i can download music and podcast fine but when i try to purchase a tv show i get the error message "there was an error downloading purchased music. the disk could not be read from or written to" i went to the purchases command in the advanced menu several times with no luck. i have purchased three seperate shows and get the same message. i'm tired of wasting money and would like some help.
    thanks

    Hmm... I've never seen a issue exactly like this before personally, but usually you get the "Disk Locked" error when installing iTUnes or adding anything, songs or videos to iTunes folder. go here and follow the instructions http://docs.info.apple.com/article.html?artnum=302398
    You may have to uninstall/reinstall iTunes AND quicktime if this does not work. Uninstlling iTunes DOES NOT delete any music, playlist, ratings ect ect

  • Error messages everytime itunes tries to download purchased music

    We got a new computer recently, and on our old computer I believe we had itunes 5, and we had a 30 gb 5th gen that we downloaded purchased music onto. we can only get dial up connection where we live, and we never had an issue downloading, it just took awhile.
    Now that we have our new computer, we also added an 80gb to the newer itunes (7?) we put on the new computer. I have purchased 3 songs, and everytime i try to download them, it says the network connection has timed out, or to check the network connection, etc. Not even a snippet of the song gets downloaded. It pretty much immediately goes to the error message.
    Is itunes 7 set up to only be used with a broadband connection to download? Our internet connection is never the issue. Its pretty irritating to have songs ive purchased and not be able to put them on our ipods.
    Any help would be appreciated, as im not too computer literate, and i cant figure this out.
    HP   Windows XP  
    HP   Windows XP  

    We got a new computer recently, and on our old computer I believe we had itunes 5, and we had a 30 gb 5th gen that we downloaded purchased music onto. we can only get dial up connection where we live, and we never had an issue downloading, it just took awhile.
    Now that we have our new computer, we also added an 80gb to the newer itunes (7?) we put on the new computer. I have purchased 3 songs, and everytime i try to download them, it says the network connection has timed out, or to check the network connection, etc. Not even a snippet of the song gets downloaded. It pretty much immediately goes to the error message.
    Is itunes 7 set up to only be used with a broadband connection to download? Our internet connection is never the issue. Its pretty irritating to have songs ive purchased and not be able to put them on our ipods.
    Any help would be appreciated, as im not too computer literate, and i cant figure this out.
    HP   Windows XP  
    HP   Windows XP  

  • How to download purchased music to my new imac

    how to download purchased music to my new imac

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Download Purchased Music - To a New MacBook Pro

    Hello,  I would like to download my previously downloaded & purchased music to a new MacBook Pro.  My old Old Windows PC crashed and nothing was recoverable. Is this possible?  If not I have lost all my music

    You will be able to download your previously purchased music. If you didn't subscribe to Match,
    anything else that you didn't back up will be lost.
    With iTunes 11, anything that's available (previous purchases or Match) will appear as cloud
    content in iTunes when you log in with your AppleID.
    If the music was synced to a device, you can use a third party utility to pull it back off.

  • Downloading Purchased Music

    When trying to download purchased music I am getting an error message - You do not have enough privileges for this operation.
    Can someone please help me.

    Under normal conditions there is NO free re-download - Apple strongly recommends to backup purchased music.
    So far the bad news.
    Now the better ones:
    If you've got an iPod that has been synched recently, you may use tools like yamipod, ipod copy or others to retrieve your tracks.
    If that's not the case, try contacting http://www.apple.com/support/itunes/musicstore/lostmusic/
    Some users reported that they were granted free re-downloads

  • May i download purchased music to my new iphone without a computer

    may i download purchased music to my new iphone without a computer
    software is 4.2

    You can buy music from your iphone
    iPhone User Guide (For iOS 4.2 and 4.3 Software)
    You can use the cloud as well, if you are in the U.S.
    http://www.apple.com/icloud/

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