Downloading purchased tv series

Today u purchased a tv series and while it was down loading my connection went down. Now I don't know how to get it to finish downloading the rest of the series. When I follow the directions, it does not offer me the options to select that they say to follow.
How can I get the rest of the series that I've paid for?

hello, did you ever find out how to fix the downloading problem? The same thing happend to me today and I can't figure it out for the life of me. Any help would be appreciated! Thanks!
David.

Similar Messages

  • Can I Purchase tv series after downloading a single episode

    can I Purchase tv series after downloading a single episode

    It does seem a bit off that the rules are that stringent....
    This is not a decision made by Apple.
    It is made by the copyright holding music or television companies and is part of the contract with the recording artist or program producer. They make the decision as to what territories are distributed to and what territories are left out.

  • Unable to view/download recently purchased TV series on laptop

    Unable to view/download recently purchased tv series on laptop. When I got to my profile it is listed in the purchase history but is not viewable to download in my recently purchased items. Also not available on the cloud to download.

    Hi Major Davey,
    Welcome to the Apple Support Communities!
    In this situation I would recommend reporting the issue. Please use the following link to report the issue.
    Report a Problem
    https://reportaproblem.apple.com
    Have a great day,
    Joe

  • TS1424 I purchased the series "Call the Midwife" and downloaded it to my Windows desktop. Then I tried to sync the episodes to my 1st generation iPad and an error message told me that the video format was incompatable with the my iPad. What to do?

    After downloading into my computer, I tried syncing to my iPad but to no avail. The purchased tv series would not sync. So then I tried to download via wifi directly to my iPad and the first two episodes downloaded no problem. The following 6 episodes then said that the video format was not compatible with my iPad and therefore would not download.  What should I do. I don't even know who to ask in Apple nor how to get in touch without paying a fee.

    Hi, jjsylves.
    Thank you for visiting Apple Support Communities. 
    If the media is still located on your computer, I would create a version specifically for the iPad.  To create and iPad version in iTunes 11 select the media that you are wanting to convert.  From there, select the File menu > Create New Version > Create iPad or Apple TV version.  Once the media has been converted, sync the iPad version to the iPad. 
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    http://support.apple.com/kb/TS1497
    iTunes 11 for Windows: Syncing overview
    http://support.apple.com/kb/PH12311
    Regards,
    Jason H. 

  • I had purchased and downloaded a tv series to my ipad. Then deleted it due to space constraints. Now I wanted to download it permanently to my MacBook but itunes does not show this  purchases. It worked, however, for another series. What can I do?

    I had purchased and downloaded a tv series to my ipad. Then deleted it due to space constraints. Now I wanted to download it permanently to my MacBook but itunes does not show this  purchases. It worked, however, for another series. What can I do?
    Thanks for any help!

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad.
    If you haven't synced to a computer them (from here) :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • HT204088 I need to stop a double download/purchase of Sons of Anarchy Series 2... HELP!  no one to call, email support non existent... stuck at airport with 2 downlaods happening

    I need to stop a double download/purchase of Sons of Anarchy Series 2... HELP!  no one to call, email support non existent... stuck at airport with 2 downlaods happening

    Contact iTunes support:
    http://www.apple.com/support/itunes/contact/
    They usually respond within 24 hours.

  • I brought a new ipad (3rd generation), the problem i am having is with itunes. i downloaded a television series onto my ipad, i did not know that it would try to download it all at one time. my question is how do i change the way my ipad loads.

    As I stated in the title, I purchased an ipad (3rd generation), and I am having trouble with itunes downloads. Mistakenly when I purchased a television series I selected download the entire series to my ipad. Is there a way to stop this download and change the download location to either my laptop or into the cloud?

    Did you try tapping on the download to bring up a pause status? You can finish the download on the computer in iTunes. You may be able to delete the download by swiping across the progress bar of the download after you finish the download on the computer.
    Launch iTunes on your computer and go to Store>Check for available downloads. Finish the download in iTunes and then try to delete the download from the iPad.

  • Most of my library is being deleted of my iPhone 6 and iTunes no longer downloads purchases unless I select them manually from the cloud??

    I have recently purchased an iPhone 6 64GB and upgraded to Yosemite on my old MBA. Two main issues.
    1. iTunes does not automatically download purchases from the store, if I go store -> check for available downloads it tells me that I have no available downloads, yet I have about 10 albums and 10 films and countless TV series in the cloud. I can select to download these manually, but why does the check for available downloads not work?
    2. Most annoyingly my iPhone 6 keeps losing 90% of my music library. Previously I have been using an old iPhone 4s and used the iTunes Match service. I moved to China, music streaming is no longer an option due to terrible internet connections, blocked internet access etc etc, so initially I tried to download my music collection over wifi - took a long time, got there in the end. Then most of it disappeared, so I turned off iTunes Match on my MBA and iPhone and took to syncing old school via a cable, the library copied across (accept the music that iTunes had decided not to downloaded....) and all was good with the world again. Then this morning I went to access my library I had gone from 5000+ songs to 500 songs, my iPhone showed 50gb of free space. The only change over the weekend was that I turned on iTunes match on my Apple TV (which is kinda useless other than airplay with all internet issues here but thats a whole different story), but this shouldn't have affected my iPhone as match was turned off on it... plus I am sure iTunes Match shouldn't just delete my library....
    Any thoughts?!

    Just an update, following last nights USB sync all music shows as In the library on my iPhone, however only the same 500 or so songs are playable, the rest go from appearing to be in the library to going into the cloud and starting to download when manually selected. If on shuffle the music skips over them. The iPhone  memory usage shows only about 10gb used most of which is for the iOS/apps, so once again my music library is not on my iPhone. Apple have managed to take a great product and turn it into a steaming pile of turd.

  • Are others having issues with downloading purchased TV programs after updating to IOS 7.1.2?

    I have tried to download 3 purchased tv series this morning.  They each get to about 1 minute remaining and then start over again.  I recently updated to IOS 7.1.2 on my iPad.  Is this the reason I'm having this issue?

    these two images may help clarify the issue..
    This image shows my email accounts added on my phone in settings
    http://i199.photobucket.com/albums/aa243/toffeecreme/image1_zpsc16e1069.png
    This image shows email accounts visible in the mailbox (Live account is visible, however this one usually disappears too)
    http://i199.photobucket.com/albums/aa243/toffeecreme/image_zps1a92804a.png

  • HI.  Why does it take me a minimum of 4 hours to download 1 tv series.

    Hi     I am trying to download a tv series.  It is taking me over 4 hours for 1 episode why is this?

    That's actually rather slow...
    For the best viewing experience when renting or purchasing iTunes content on Apple TV, you need a broadband Internet  connection. A sustained 8 Mbit/s or faster Internet connection is recommended for viewing 1080p high-definition movies and TV shows, 6 Mbit/s or faster is recommended for  viewing 720p content, and 2.5  Mbit/s or faster for standard-definition content. Internet connection speeds may  vary depending on your ISP and other factors.
    High Definition vs. Standard Definition
    If your Internet  connection is too slow to quickly start playing High Definition movies  or TV shows, consider changing your iTunes Store Video Resolution preference to  Standard Definition. To do so, from the main iTunes menu, choose Settings > iTunes Store, and toggle the "1080p HD" or "720p HD" option to "Standard Definition". Movie and TV show purchases and rentals will now be in Standard Definition.
    Note: 1080p HD content is available on Apple TV (3rd generation) only.

  • HT1541 i show $25 in my itunes but when I try to purchase a series for $24.99, it says I dont have enough money

    i show $25 in my itunes - but when I try to purchase a series for $24.99, it says I dont have enough money

    Hello, this might help:
    Sales tax is charged on iTunes Store purchases where required by local law. The tax noted on your iTunes Store invoice is an estimate and may not reflect the final charges. The following lists show the states that charge taxes for the respective item types as of October 2011.
    Music
    AL, AZ, CO, CT, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV, and WY
    Videos
    AL, AZ, CO, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV
    Applications, Software, and iPod Games
    AL, AZ, CO (city tax), CT, DC, DE, HI, ID, IL, IN, KS, KY, LA, ME, MA, MI, MN, MS, NC, NE, NJ, NM, NY, ND, OH, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, and WY
    There is no sales tax on the purchase of an iTunes Gift Certificate, Gift Card, or Allowance. When any of these are used toward purchases made on the iTunes Store, sales tax will be added to the total of the purchase if the billing address on the purchaser's account is in a state where digital downloads are taxable.
    All information on applicable taxes are subject to change.

  • I downloaded a tv series. My iTunes voucher was debited but The program did not appear?

    I downloaded a tv series last night. Payment was taken but the download has not appeared.

    Hello Storm3
    If you are not able to download your purchase by looking at your purchase history, then report the issue to the iTunes Store to resolve it.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • HT203200 downloaded a TV series last episode won't play message says requested url was not on this server can I download again?

    downloaded a TV series........ last episode won't play ..........message says requested url was not on this server........... can I download again?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT201272 How do I delete partially downloaded purchases forever?

    iTunes continues to download purchases that I have already watched.  Since I have already watched it on TV, I do not want to take up the space on my HD.  But it can not be stopped until the entire series has been downloaded. Help me. Running out of space.

    I have this same problem. I have deleted it from my computer. I have synced my iphone. It is not deleted. No amount of swiping has done anything.
    So far, the only option seems to be to let the tv episodes download for the next 4 hours and then delete them.

  • HT204053 have downloaded t.v. series and its on icloud but can't watch it how can I

    Have downloaded t.v. series which have gone onto icloud but cannot not watch them how do I

    How can you not watch them?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
              http://support.apple.com/kb/HT2519

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